Deficiency Index

The Villa at West Branch

West Branch, Michigan · CCN 235414

29 surveys since 2011, 19 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
142
Surveys
29
Harm or worse
19
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file22/29

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
70
Ownership
For profit - Limited Liability company
Chain
VILLA HEALTHCARE
County
Ogemaw · rural
Medicare-certified since
1981

CMS ratings

Overall
3
Health inspection
2
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 81 for-profit facilities of 66–99 beds in Michigan.

Last survey on record

Jun 10, 2026

152 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.773.70
Registered-nurse hours per resident day0.75—
Annual nurse turnover58.7%46.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$56,193 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG712.5%H—I—
No harm, potential for more than minimalD3053.6%E1017.9%F814.3%
No harm, potential for minimalA—B—C11.8%
CMS’s current file: 56 of the 142 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8124×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8804×

    Provide and implement an infection prevention and control program.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at The Villa at West Branch, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF600Dec 8, 2022

    This Citation pertains to Intake Numbers MI00132816, MI00133022, and MI00133025 and contains two Deficient Practice Statements (DPS). DPS One pertains to Intake Number MI00133022. Based on observation, interview and record review, the facility is placed in Immediate Jeopardy for its failure to implement and operationalize its policies and procedures to prevent the willful resident-to-resident sexual abuse of one resident (Resident #904) of eight residents reviewed, resulting in Resident #905, a cognitively-intact male, luring and sexually assaulting Resident #904, a severely cognitively-impaired female who lacked the ability to consent, into performing sexual acts on him for approximately seven minutes in the central dining room of the facility. […]

  • Immediate jeopardy, isolatedF684Mar 30, 2022

    This Citation Pertains to Intake Numbers MI 995 and MI 157. Based on observation, interview and record review, the facility is placed in Immediate Jeopardy for its failure to develop, implement, and operationalize policies and procedures for comprehensive assessment and monitoring per professional standards of practice for two residents (Resident #704 and Resident #707) of three residents reviewed. This deficient practice resulted in 1) A lack of routine staff monitoring of Resident #704 from 2:53 AM to 6:59 AM on [DATE]. Resident #704 was without ordered supplemental oxygen during that timeframe, was found unresponsive, and required emergency medical treatment including mechanical ventilation due to hypoxemia (decreased oxygen levels). […]

  • Actual harm, isolatedF684May 9, 2024

    This Citation pertains to Intake Number MI00144251 Based on interview and record review the facility failed to 1. Complete a bowel assessment and monitoring with resident's complaints of pain and rectal bleeding; 2. Document the clinical rationale for the administration of an enema and 3. Perform the proper administration of an enema for one resident (Resident #61), resulting in the inappropriate administration of an enema, multiple partial thickness anal mucosa tears, full thickness rectal tear and partial thickness anal mucosa laceration that required surgical repair. […]

  • Actual harm, isolatedF686May 9, 2024

    This Citation Pertains to Intake Numbers MI00134226, MI00134335, and MI00136587. Based on observation, interview and record review, the facility failed to implement and operationalize policies and procedure for pressure ulcer (wounds caused by pressure) prevention and management and ensure accurate and complete documentation for four residents (Resident #9, Resident #36, Resident #59, and Resident #67) of four residents reviewed, resulting in a lack of implementation of planned and meaningful interventions, pressure ulcer development, pressure ulcer worsening, unnecessary pain, and the likelihood for decline in overall health status. Findings include: Resident #9: On 5/6/24 at 11:10 AM, Resident #9 was observed sitting in a powered wheelchair in their room. […]

  • Actual harm, isolatedF686Sep 7, 2023

    This Citation Pertains to Intake MI00138286 Based on observation, interview and record review, the facility failed to implement and operationalize pressure ulcer (wounds created by pressure) care, per Health Care Provider (HCP) order and professional standards of practice, for one resident (Resident #701) of three Residents reviewed. This deficient practice resulted in lack of effective collaboration and communication between external wound care HCP and facility nursing staff, lack of implementation of ordered wound care treatments, lack of completion of ordered wound care treatments, lack of clear and concise wound documentation, lack of wound assessment/monitoring following debridement, development and worsening of pressure ulcers, and Resident #701 requiring emergency medical treatment… […]

Read 39 findings in full →The most serious and the most recent: 39 of 142 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 10, 2026Standard11 findings
  • Aug 22, 2025Complaint1 finding
  • Apr 29, 2025Standard12 findings
  • May 9, 2024Standard and complaint14 findings · 2 harm
  • Sep 7, 2023Complaint1 finding · 1 harm
  • Jul 6, 2023Complaint5 findings · 2 harm
  • May 24, 2023Standard and complaint12 findings · 2 harm
  • Dec 8, 2022Complaint2 findings · 2 harm
Show the 21 earlier surveys
  • Oct 13, 2022Complaint2 findings · 1 harm
  • Mar 30, 2022Complaint2 findings · 2 harm
  • Oct 13, 2021Standard12 findings · 2 harm
  • Jul 22, 2021Complaint2 findings · 1 harm
  • Nov 23, 2020Infection control1 finding
  • Jun 20, 2019Standard14 findings
  • Jun 11, 2019Complaint4 findings · 2 harm
  • Jul 25, 2018Standard5 findings
  • Apr 27, 2017Standard1 finding
  • Apr 5, 2017Complaint1 finding
  • Apr 20, 2016Standard4 findings
  • Apr 3, 2015Standard4 findings
  • Dec 16, 2014Complaint1 finding · 1 harm
  • Aug 22, 2014Complaint1 finding
  • May 23, 2014Standard and complaint3 findings · 1 harm
  • Jul 25, 2013—6 findings
  • Sep 6, 2012—4 findings
  • Feb 23, 2012—1 finding
  • Nov 22, 2011—1 finding
  • Jun 16, 2011—14 findings
  • Jan 28, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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