Deficiency Index

Regalcare at Glen Ridge

Medford, Massachusetts · CCN 225523

21 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
193
Surveys
21
Harm or worse
23
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/21

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
164
Ownership
For profit - Limited Liability company
Chain
REGALCARE
County
Middlesex
Medicare-certified since
1990

CMS ratings

Overall
1
Health inspection
1
Staffing
4
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 96 for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Jun 3, 2026

159 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.623.59
Registered-nurse hours per resident day0.77—
Annual nurse turnover27.9%34.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$286,020 across 3 penalties
Special focus
SFF Candidate

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG810.3%H33.8%I—
No harm, potential for more than minimalD5266.7%E1012.8%F56.4%
No harm, potential for minimalA—B—C—
CMS’s current file: 78 of the 193 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6003×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Regalcare at Glen Ridge, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF580Dec 16, 2022

    Based on record review and interview, the facility failed to ensure 1 Resident's (#231) significant change in condition was reported to the nurse on duty out of a total of 38 sampled Residents. While providing care to Resident #231, Certified Nurses Aide (CNA) #2 and CNA #4 observed Resident #231 to have a change in condition evidenced by vomiting and difficulty breathing. CNA #2 and CNA #4 continued to provide care for Resident #231 and then left the Resident alone without alerting Unit Manager #2. Resident #231 was found deceased approximately one hour later. […]

  • Immediate jeopardy, isolatedF684Dec 16, 2022

    Based on record review and interview, the facility failed to provide quality care in accordance with professional standards of practice for 1 Resident (#231) out of a total of 38 sampled Residents. While providing care to Resident #231, Certified Nurse Aide (CNA) #2 and CNA #4 observed Resident #231 to have a change in condition as evidenced by vomiting and difficulty breathing. CNA #2 and CNA #4 continued to provide care for Resident #231 and then left him/her alone in bed without alerting licensed nursing staff (Unit Manager #2). Resident #231 was found deceased approximately one hour later. […]

  • Actual harm, patternF677Aug 12, 2024

    Based on observations, record review, policy review and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs), for six Residents (#63, #10, #3, #37, #94, and #2) out of a total sample of 46 residents. Specifically: 1a. For Resident #63, the facility failed to ensure incontinence care was provided for 17 hours resulting in the development of new pressure ulcers. 1b. For Resident #10, the facility failed to ensure incontinence care was provided for 17 hours resulting in the development of new pressure ulcers. 2. For Resident #3, the facility failed to provide assistance with meals as per the plan of care. 3. For Resident #37 and #94, the facility failed to provide assistance with nail care. 4. […]

  • Actual harm, patternF684Aug 12, 2024

    Based on observation, record review, and interview, the facility failed to ensure residents received treatment and care to maintain the highest practicable well-being for six Residents (#99, #42, #81, #41, #49, and #263) out of a total of 46 sampled residents. Specifically, 1. For Resident #99, the facility failed to ensure staff identified and address a deteriorating skin injury. 2. For Resident #42 the facility failed to obtain a culture and sensitivity (C&S) as ordered by the MD for 10 days after the order was initially given and failed to notify the MD that they were unable to fulfill the order. 3. For Resident #81, the facility failed to ensure it monitored or identified a Stage 2 calf wound or seek treatment to promote healing and prevent infection. 4. […]

  • Actual harm, patternF686Aug 12, 2024

    Based on observations, interviews, policy review, and record review, the facility failed to provide care and treatment to prevent the development and worsening of pressure ulcers (wounds that occur when the skin and tissue are damaged by prolonged pressure, usually on bony areas like the coccyx, hips, heels, or elbows) for six Residents (#30, #14, #63, #10, #81, #3) out of a total sample of 46 residents. Specifically: 1. For Resident #30 the facility failed to implement interventions to prevent pressure ulcer development for a resident who is dependent on staff. The Resident developed an unstageable deep tissue injury on the right heel. 2. […]

Read 38 findings in full →The most serious and the most recent: 38 of 193 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 3, 2026Complaint1 finding
  • Sep 9, 2025Standard13 findings
  • Jul 15, 2025Complaint1 finding
  • Oct 30, 2024Complaint2 findings · 2 harm
  • Aug 12, 2024Standard35 findings · 8 harm
  • Oct 26, 2023Standard27 findings · 1 harm
  • May 10, 2023Complaint1 finding
  • Dec 16, 2022Standard30 findings · 7 harm
Show the 13 earlier surveys
  • Nov 10, 2022Infection control1 finding
  • Aug 16, 2021Complaint2 findings · 2 harm
  • May 24, 2021Standard18 findings · 1 harm
  • Mar 15, 2021Complaint1 finding
  • Jun 19, 2019Complaint1 finding · 1 harm
  • Mar 29, 2019Standard12 findings · 1 harm
  • Feb 6, 2018Standard12 findings
  • Oct 20, 2016Standard9 findings
  • Oct 22, 2015Standard1 finding
  • Aug 19, 2014Standard8 findings
  • May 21, 2012—5 findings
  • Mar 30, 2012—1 finding
  • Mar 21, 2011—12 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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