Deficiency Index

Brandon Woods of New Bedford

New Bedford, Massachusetts · CCN 225264

25 surveys since 2010. The first finding at harm level was recorded in 2014.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
167
Surveys
25
Harm or worse
15
Immediate jeopardy
3
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file18/25

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
135
Ownership
For profit - Corporation
Chain
ELDER SERVICES
County
Bristol
Medicare-certified since
1980

CMS ratings

Overall
1
Health inspection
1
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 96 for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Jul 7, 2026

125 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.353.59
Registered-nurse hours per resident day0.36—
Annual nurse turnover49.6%34.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$528,970 across 2 penalties
Special focus
SFF Candidate

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K33.2%L—
Actual harmG22.2%H44.3%I—
No harm, potential for more than minimalD3840.9%E2122.6%F1617.2%
No harm, potential for minimalA—B77.5%C22.2%
CMS’s current file: 93 of the 167 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6074×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6584×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7614×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5513×

    Give the resident's representative the ability to exercise the resident's rights.

  • F6413×

    Ensure each resident receives an accurate assessment.

In the surveyor’s words

From the most serious findings on record at Brandon Woods of New Bedford, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Dec 16, 2024

    Based on observation, record review, and interviews, the facility failed to provide a safe environment free from physical abuse, sexual abuse, and neglect for one Resident (#77), from a total sample of 23 residents. Specifically, the facility failed to ensure Resident #77, with severe cognitive impairment and a history of aggression, violence, and sexually inappropriate behaviors toward staff and other residents, did not physically and sexually abuse other residents; and that Resident #77 was protected from being physically abused by other residents. Using the reasonable person concept, a person would experience emotional distress after being hit, unprovoked, and after being sexually abused. […]

  • Immediate jeopardy, patternF740Dec 16, 2024

    Based on observation, record review, and interview, the facility failed to provide effective and appropriate treatment and services to attain the highest practicable mental and psychological well-being for one Resident (#77), with a known history of conduct disorder, dementia with behavioral disturbance, and major depression, out of a total sample of 23 residents. Specifically, the facility failed to develop, implement, and update the plan of care to meet the Resident's behavioral needs, resulting in wandering intrusively into other residents' rooms; standing at female residents' bedsides and fondling his/her genitals; exposing him/herself to another resident; physically assaulting and being physically assaulted by other residents. […]

  • Immediate jeopardy, patternF741Dec 16, 2024

    Based on record reviews and interviews, for one Resident (#77), out of a total sample of 23 residents, the facility failed to provide appropriate and sufficient staff to provide behavioral health care services as indicated in the facility assessment. Specifically, for Resident #77 with a known history of agitation, aggression, ongoing intrusive wandering into other residents' rooms, physically abusing other residents, being physically abused by other residents, and sexually inappropriate behaviors (including indecent exposure) toward female staff and residents, the facility failed to ensure staff had appropriate competencies and skill sets to effectively manage his/her behavioral health needs, including developing non-pharmacological interventions. […]

  • Actual harm, patternF607Dec 16, 2024

    Based on interviews and record review, the facility failed to implement their abuse policy for one Resident (#77), out of a sample of 23 residents. Specifically, the facility failed to ensure nursing staff notified the Director of Nurses (DON) and Administrator about allegations of physical and sexual abuse; keep residents safe by implementing protective measures to prevent further abuse by Resident #77; keep Resident #77 safe by implementing protective measures to prevent further physical abuse by other residents; report and investigate abuse allegations as required; report allegations to the state agency (SA) and law enforcement; and ensure all staff received required abuse training. […]

  • Actual harm, patternF609Dec 16, 2024

    Based on interviews and record review, the facility failed to report allegations of abuse and neglect for one Resident (#77), out of a sample of 23 residents. Specifically, the facility failed to report five of five allegations of physical abuse, sexual abuse, and neglect to the state agency (SA) and two of five allegations to law enforcement as required. Using the reasonable person concept, a person would experience emotional distress after being hit, unprovoked, and after being sexually harassed and exposed to another person's genitals. […]

Read 29 findings in full →The most serious and the most recent: 29 of 167 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 7, 2026Complaint1 finding
  • Mar 27, 2026Standard12 findings · 1 harm
  • Sep 16, 2025Complaint1 finding
  • Jun 12, 2025Complaint1 finding
  • Dec 16, 2024Standard46 findings · 8 harm
  • Aug 30, 2023Standard14 findings
  • Nov 5, 2021Complaint2 findings · 2 harm
  • Aug 4, 2021Complaint1 finding
Show the 17 earlier surveys
  • Jul 8, 2021Infection control2 findings
  • May 5, 2021Complaint3 findings · 1 harm
  • Apr 2, 2021Standard22 findings
  • Aug 18, 2020Complaint1 finding
  • Oct 31, 2019Complaint1 finding · 1 harm
  • Jun 3, 2019Standard11 findings
  • Oct 3, 2018Complaint1 finding · 1 harm
  • Feb 6, 2018Standard6 findings
  • Oct 5, 2016Standard6 findings
  • Jun 25, 2015Standard8 findings
  • Oct 2, 2014Complaint1 finding · 1 harm
  • May 13, 2014Standard7 findings
  • Apr 17, 2014Complaint2 findings
  • Feb 12, 2013—11 findings
  • Dec 14, 2011—4 findings
  • Oct 29, 2010—1 finding
  • Oct 19, 2010—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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