Raleigh Center

In the surveyor’s words

From the most serious findings on record at Raleigh Center, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF584Mar 19, 2026

  Based upon observation and staff interviews. the facility failed to maintain a safe, clean homelike environment for residents. This was found to be true for three (3) of 26 residents reviewed during the long-term care survey process. Resident identifiers: #3, #13, #25. Facility census: 65.Findings include: a) Resident #3 During the initial visit with Resident #3 on 03/16/26 at approximately 10:00 AM, an observation was made of the air vent filters in the air conditioner/heating unit. A dust film of approximately one quarter of an inch in thickness could be seen attached to the vent filter. This was reviewed with the Nursing Home Administrator (NHA) on 03/16/26 at approximately 10:45 AM. […]

• No harm, potential for more than minimal, patternF803Mar 19, 2026

  Based on observation, record review and staff interview, the facility failed to meet the nutritional needs of the residents in accordance with established national guidelines, due to not following the menu, recipes, and prepping in advance. This had the potential to affect more than a limited number of residents who received their meals from the kitchen. Resident #11, #30, #63, and a sample tray sent to the survey team. Facility census: 65. Findings include: a) Policy Review The Healthcare Services Group (HCSG) policy 004 titled Menus, states: Menus will be planned in advance to meet the nutritional needs of the residents in accordance with established national guidelines. Menus will be developed to meet the criteria through the use of an approved menu planning guide. […]

• No harm, potential for more than minimal, patternF804Mar 19, 2026

  Based on food tray temperatures, resident interviews and staff interview, the facility failed to serve food to residents that was attractive, palatable and at a safe and appetizing temperature to prevent foodborne illness. The facility failed to ensure cold foods were served cold. This failed practice was true for one (1) of one (1) meal tray tested for food temperatures throughout the survey process but had the potential to effect more than an isolated number of residents. Residents identified: #11, 15, 53, 48, 49, 1 and 69. Facility census: 65. […]

• No harm, potential for more than minimal, patternF812Mar 19, 2026

  Based on observation, record review and staff interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food safety. Additionally, the facility failed to follow the proper sanitation practices for the kitchen and the food preparation equipment. This practice had the potential to affect more than an isolated number of residents. Facility census: 65. Findings include: a) Policy Review Healthcare Services Group policy #019 titled Food Storage, states: All Time / Temperature Control for Safety (TCS) foods, frozen and refrigerated, will be appropriately stored in accordance with guidelines of the FDA Food Code. […]

• No harm, potential for more than minimal, patternF814Mar 19, 2026

  Based on observation, record review and staff interview, the facility failed to store and dispose of garbage and refuse properly. This was a random opportunity for discovery that has the potential to affect more than a limited number of the residents currently residing at the facility. Facility census: 65. Findings include: a) Policy Review The Healthcare Services Group Policy #30 titled Dispose of Garbage and Refuse states: All garbage and refuse will be collected and disposed of in a safe and efficient manner. The Dining Services Director will ensure that there are appropriately lined containers available within the food service area for disposal of garbage or other refuse. Appropriate lids are provided for all containers. […]