Deficiency Index

Queens Center for Rehabilitation and Nursing

Whitesone, New York · CCN 335130

7 surveys since 2011, 1 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
25
Surveys
7
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file4/7

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
179
Ownership
For profit - Corporation
Chain
THE GRAND HEALTHCARE
County
Queens
Medicare-certified since
1967

CMS ratings

Overall
4
Health inspection
4
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=6, floor 20).

Last survey on record

Jan 31, 2025

647 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.063.37
Registered-nurse hours per resident day0.79—
Annual nurse turnover29.7%33.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD675.0%E225.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 8 of the 25 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6361×

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

  • F6551×

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

In the surveyor’s words

From the most serious findings on record at Queens Center for Rehabilitation and Nursing, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF880Jan 31, 2025

    Based on observation, record review, and staff interviews during the Recertification survey, the facility did not conduct an annual review of the water management plan and did not complete an annual risk assessment form. The findings are: A record review of the Legionella Management Plan, revealed a risk assessment form, dated 6/19/2019. Item #6 of the policy is The Water Management Program will be reviewed at least once a year, or sooner. A record review of the policy and procedure on Legionella revealed that it was last reviewed in 3/2019. […]

  • No harm, potential for more than minimal, isolatedF584Jan 31, 2025

    Based on observations, record review and interviews conducted during the Recertification Survey from 01/26/2026 to 01/31/2025, the facility did not ensure a safe, clean, comfortable, and homelike environment, allowing the resident to use his or her personal belongings to the extent possible. Specifically, the facility failed to exercise reasonable care for the protection of the resident's property from loss or theft. This was evident for 1 resident investigated for personal property out of 38 residents sample investigated, (Resident # 30). […]

  • No harm, potential for more than minimal, isolatedF609Jan 31, 2025

    Based on observation, record review and staff interview during the Recertification /Complaint survey (NY00347053) conducted between 01/26/2025 and 01/31/2025, the facility did not ensure that all alleged violations involving abuse and injury of unknown origin were reported immediately to the New York State Department of Health, but not later than 2 hours after the allegation of abuse was reported. Specifically, the facility did not report within 2 hours when a resident (Resident #94) alleged that another resident (Resident #83) touched their breast. […]

  • No harm, potential for more than minimal, isolatedF641Mar 6, 2023

    Based on record review, observation, and interviews conducted during the Recertification Survey from 2/27/2023 to 3/6/2023, the facility did not ensure that a resident's Minimum Data Set (MDS) assessment accurately reflected the resident's status. This was evident for 1 of 2 residents (Resident #49) investigated for Respiratory Care out of a sample of 36 residents. Specifically, the MDS assessment did not document the use of oxygen by Resident #49. The findings are: The facility policy and procedure titled Oxygen Administration last reviewed 1/2023, documented that prior to administering oxygen, staff should review the physician's orders as well as the resident's care plans. […]

  • No harm, potential for more than minimal, isolatedF655Mar 6, 2023

    Based on record review and staff interviews conducted during a Recertification/Complaint Survey from 2/27/2023 to 3/6/2023, the facility did not ensure that the resident and their representative were provided with a written summary of the baseline care plan. This was evident for 2 of 3 residents reviewed for Care Plan out of 36 sampled residents. (Residents #140 and Resident #29) The findings are: The facility policy titled Care Plans - Baseline with effective date 8/17 and last review date of 1/2023 documented that the resident and their representative will be provided a summary of the baseline care plan that includes but is not limited to any services and treatments to be administered by the facility and personal acting on behalf of the facility. 1. […]

Read 20 findings in full →The most serious and the most recent: 20 of 25 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 31, 2025Standard and complaint3 findings
  • Mar 6, 2023Standard and complaint3 findings
  • Feb 10, 2020Standard2 findings
  • Dec 2, 2016Standard3 findings
  • Sep 30, 2015Standard1 finding
  • Jul 11, 2012—11 findings · 1 harm
  • Jul 27, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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