Deficiency Index

Porter Hills Health Center

Grand Rapids, Michigan · CCN 235310

30 surveys since 2011, 8 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
108
Surveys
30
Harm or worse
8
Immediate jeopardy
3
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file27/30

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
39
Ownership
Non profit - Corporation
Chain
Independent
County
Kent
Medicare-certified since
1976

CMS ratings

Overall
5
Health inspection
5
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=19, floor 20).

Last survey on record

Jul 24, 2025

473 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.584.66
Registered-nurse hours per resident day0.79—
Annual nurse turnover30.0%34.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD666.7%E111.1%F222.2%
No harm, potential for minimalA—B—C—
CMS’s current file: 9 of the 108 citations on record.

In the surveyor’s words

From the most serious findings on record at Porter Hills Health Center, in the surveyor’s own words.

  • Actual harm, isolatedF686Apr 14, 2022

    Based on observation, interview and record review, the facility failed to ensure residents received the necessary care and services, consistent with professional standards of practice to prevent, treat, and promote healing of pressure ulcers in 3 (Resident #305, #54 & #41) of 4 residents reviewed for pressure ulcers, resulting in harm when Resident #305 developed pressure injuries to bilateral heels and did not receive wound treatments according to physician orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Findings Include: Resident #305 Review of an Admission Record revealed Resident #305 was originally admitted to the facility on [DATE], with pertinent diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • Actual harm, isolatedF689Apr 14, 2022

    Based on observation, interview, and record review, the facility failed to implement proper safety interventions and adequate supervision to prevent a fall with injury for 1 of 19 residents (R18) reviewed for falls, resulting in a fall with [CONDITION(S)] requiring surgery, and the potential for additional falls with injuries, Findings include: According to the Minimal Data Set (MDS) dated [DATE], R18 scored 15/15 (cognitively intact) on the BIMS (Brief Interview Mental Status), had clear speech making her needs known, understood others, used a walker for assistance during walking, transfers between surfaces required limited assistance of one-person physical assist providing guided maneuvering of limbs or other non-weight-bearing assistance, toilet use with extensive assistance of… […]

  • No harm, potential for more than minimal, widespreadF812Aug 1, 2024

    Based on observation, interview, and record review, the facility failed to store and prepare food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents who consume food from the kitchen. Findings include: During a tour of the facility, starting at 9:40 AM on 7/30/24, an interview with Chef Manager U found that the facility does not cool much, but they do maintain a log for cooling. During a tour of the walk-in cooler, at 9:46 AM on 7/30/24, it was observed that three 1/8th pans of leftover breakfast puree items were found in the walk in cooler warm to the touch and covered in saran wrap. When asked about the items, Chef Manager U stated they don't typically keep those items. […]

  • No harm, potential for more than minimal, widespreadF727Jun 14, 2023

    Based on interview and record review, the facility failed to assure a Registered Nurse was on duty for eight consecutive hours a day seven days a week, resulting in the potential for inadequate coordination of emergent or routine care with negative clinical outcome affecting all residents in the facility. Findings include: Review of the Payroll Based Journal (PBJ) report revealed: the facility triggered for No RN Hours .four (4 ) or more days within the quarter with no RN hours. […]

  • No harm, potential for more than minimal, widespreadF812Apr 14, 2022

    Based on observation, interview, and record review the facility failed to: 1. Properly date and discard food product; 2. Thoroughly clean food and non-food contact surfaces; and 3. Ensure proper working order of the dish machine. These conditions resulted in an increased risk of contaminated foods and an increased risk of food borne illness that affected 59 residents who consume food from the kitchen. Findings include: 1. During an initial tour of the kitchen, starting at 11:55 AM on 4/12/22, an interview with Chef Manager RR found that most items are dated for a seven-day discard. During the initial tour of the kitchen, at 12:00 PM on 4/12/22, it was observed that an open bag of hot dogs were found in the three door low boy preparation cooler, with a date of 4/6 to 5/6. […]

Read 25 findings in full →The most serious and the most recent: 25 of 108 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 24, 2025Standard1 finding
  • Aug 1, 2024Standard5 findings
  • Jun 14, 2023Standard3 findings
  • Apr 14, 2022Standard and complaint10 findings · 2 harm
  • May 21, 2020Infection control1 finding · 1 harm
  • Mar 5, 2020Standard5 findings
  • Dec 30, 2019Complaint1 finding · 1 harm
  • Aug 28, 2019Complaint1 finding · 1 harm
Show the 22 earlier surveys
  • Jun 13, 2019Standard and complaint5 findings · 1 harm
  • Apr 2, 2019Complaint1 finding
  • Aug 30, 2018Complaint1 finding
  • Apr 26, 2018Standard6 findings
  • Jul 27, 2017Complaint1 finding
  • Mar 16, 2017Standard14 findings
  • Mar 7, 2017Complaint2 findings
  • Feb 16, 2017Complaint1 finding
  • Sep 7, 2016Complaint1 finding · 1 harm
  • Jun 28, 2016Complaint3 findings
  • Feb 29, 2016Standard and complaint6 findings
  • Jan 26, 2016Complaint1 finding
  • Sep 30, 2015Complaint3 findings
  • Jan 8, 2015Standard4 findings
  • Jun 17, 2014Complaint1 finding
  • Dec 18, 2013Standard2 findings
  • Feb 22, 2013—6 findings
  • Nov 7, 2012—3 findings
  • Oct 9, 2012—5 findings · 1 harm
  • Mar 29, 2012—7 findings
  • Feb 7, 2012—1 finding
  • May 13, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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