Deficiency Index

Pilgrim Manor Skilled Nursing and Rehabilitation

Bossier City, Louisiana · CCN 195594

27 surveys since 2011. The first finding at harm level was recorded in 2022.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
97
Surveys
27
Harm or worse
7
Immediate jeopardy
5
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy5

Findings at the most serious level CMS records. 2 of these were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file20/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
155
Ownership
For profit - Limited Liability company
Chain
PRIORITY MANAGEMENT
County
Bossier
Medicare-certified since
2004

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 98 for-profit facilities with 128 or more beds in Louisiana.

Last survey on record

Feb 25, 2026

257 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.403.53
Registered-nurse hours per resident day0.22—
Annual nurse turnover69.3%48.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$186,253 across 3 penalties
Payment denials
1
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ29.1%K14.5%L29.1%
Actual harmG14.5%H—I—
No harm, potential for more than minimalD627.3%E1045.5%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 22 of the 97 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F5851×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F6401×

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

In the surveyor’s words

From the most serious findings on record at Pilgrim Manor Skilled Nursing and Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, widespreadF689Aug 1, 2024

    Based on record review, video review, and interviews the facility failed to supervise a cognitively impaired resident from exiting the facility for 1 (Resident #1) of 9 ( #1, #2, #3, #4, #5, #6, #7, #8 and #9) sampled residents reviewed for elopement. This deficient practice resulted in an Immediate Jeopardy on 07/23/2024 at 5:55 p.m. when Resident #1, a severely cognitively impaired resident who was ambulatory, was unsupervised and eloped from the facility. Resident #1 walked out of the front entrance of the facility after S5Evening Receptionist remotely released the front sliding doors to an open position for Resident #1 to exit. […]

  • Immediate jeopardy, widespreadF835Aug 1, 2024

    Based on record review, video review, an interviews, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently by failing to implement a system to provide quality care to meet the needs of each resident by failing to: 1. Ensure a process was in place to prevent a cognitively impaired resident from exiting the facility for 1 (Resident #1) of 9 (#1, #2, #3, #4, #5, #6, #7, #8 and #9) sampled residents reviewed for elopement. and 2. Ensure the nursing staff possessed the competency to accurately assess a resident for an elopement risk. The lack of administrative oversight resulted in an Immediate Jeopardy on 07/23/2024 at 5:55 p.m. […]

  • Immediate jeopardy, patternF726Aug 1, 2024

    Based on record reviews, and interviews the facility failed to ensure the nursing staff possessed the competency to accurately assess a resident for elopement risk for 1 (Resident #1) of 9 ( #1, #2, #3, #4, #5, #6, #7, #8 and #9) sampled residents reviewed for elopement. This deficient practice resulted in an Immediate Jeopardy on 07/23/2024 at 5:55 p.m. when Resident #1, a severely cognitively impaired resident who was ambulatory, was unsupervised and eloped from the facility. Resident #1 walked out of the front entrance of the facility after S5Evening Receptionist remotely released the front sliding doors to an open position for Resident #1 to exit. Staff had not realized Resident #1 eloped from the facility until 07/23/2024 at approximately 7:30 p.m. […]

  • Immediate jeopardy, isolatedF600Dec 4, 2024

    Based on record review, video footage review, and interviews, the facility failed to protect the resident's right to be free from deprivation of goods and services by staff for 1 (#1) of 3 (#1, #2, #3) sampled residents when staff failed to utilize a Hoyer lift during a transfer. The deficient practice resulted in an immediate jeopardy for Resident #1 on 11/17/2024 when Resident #1 was transferred from a Geri chair to the bed without utilization of a Hoyer lift. Resident #1 was transferred to a local hospital related to a left lower leg wound which had adipose tissue and bone exposed. […]

  • Immediate jeopardy, isolatedF689Dec 4, 2024

    Based on record review, video footage review, and interviews, the facility failed to ensure a resident received adequate assistance to prevent accidents for 1 (#1) of 3 (#1, #2, #3) residents reviewed for transfers by failing to follow Resident #1's plan of care. The deficient practice resulted in an immediate jeopardy for Resident #1 on 11/17/2024 when Resident #1 was transferred from a Geri chair to the bed without utilization of a Hoyer lift. Resident #1 was transferred to a local hospital related to a left lower leg wound which had adipose tissue and bone exposed. […]

Read 21 findings in full →The most serious and the most recent: 21 of 97 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 25, 2026Standard6 findings
  • Sep 3, 2025Complaint2 findings · 1 harm
  • Dec 17, 2024Standard4 findings
  • Dec 4, 2024Complaint2 findings · 2 harm
  • Aug 1, 2024Complaint3 findings · 3 harm
  • Apr 24, 2024Complaint1 finding
  • Jan 31, 2024Standard4 findings
  • Jun 7, 2023Complaint1 finding
Show the 19 earlier surveys
  • Jan 31, 2023Standard4 findings
  • Nov 22, 2022Complaint4 findings · 1 harm
  • Feb 9, 2022Standard6 findings
  • Nov 18, 2021Complaint2 findings
  • Nov 30, 2020Infection control5 findings
  • Feb 19, 2020Standard7 findings
  • Mar 20, 2019Complaint1 finding
  • Mar 8, 2019Standard9 findings
  • Aug 21, 2018Complaint4 findings
  • Mar 16, 2018Standard6 findings
  • Sep 27, 2017Complaint1 finding
  • Aug 31, 2017Complaint3 findings
  • May 24, 2017Complaint1 finding
  • Feb 24, 2017Standard4 findings
  • Mar 16, 2016Standard2 findings
  • Apr 9, 2015Standard3 findings
  • Jan 24, 2013—2 findings
  • Feb 9, 2012—5 findings
  • Jan 14, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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