Park View Home

In the surveyor’s words

From the most serious findings on record at Park View Home, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Sep 24, 2025

  Based on observation, policy review and interview, the facility did not ensure food was stored, prepared, and served with proper food handling practices to prevent the outbreak of foodborne illness. This has the potential to affect all 44 residents (R) residing in the facility. 1. Staff did not follow safe food cooling protocols. Staff did not monitor and document cooling temperatures. Hot food was mixed with cool food, increasing risk for harmful bacteria growth in the leftovers.2. The dry storage area and kitchen cooler contained multiple food items not labeled with open or use-by dates. Bulk food removed from original packaging and not labeled with date or use by dates. 3. An employee walked through the kitchen with no hairnet4. […]

• No harm, potential for more than minimal, widespreadF812May 18, 2022

  Based on observation and interviews, the facility failed to ensure food was handled and served in accordance with professional standards for food service safety. Kitchen staff were observed touching ready to eat foods (buns, cheese, and curly fries) with gloves that had touched multiple potentially contaminated surfaces during meal service. This has the potential to affect residents who received ready to eat foods in 2 of 2 dining rooms and could result in an outbreak of a foodborne illness. Findings include: Example 1: On 05/16/22, from 12:03 PM to 12:25 PM, Surveyor observed Dietary Aide (DA) C serving food in the #2 dining room. DA C put on a pair of gloves and proceeded to touch multiple potentially contaminated surfaces with those gloves while serving meals. […]

• No harm, potential for more than minimal, widespreadF880May 18, 2022

  Based on observation, interview, and record review, the facility did not establish and maintain an infection prevention and control program designed to help prevent the development and transmission of disease and infection, such as COVID-19, which had the potential to affect all residents of the facility. 1. The facility did not ensure staff wore appropriate Personal Protective Equipment (PPE)/eye protection in resident care areas when the community transmission rate for COVID-19 was high. This had the potential to affect all 39 Residents (R) in the facility. 2. The facility did not ensure visitors were wearing facemasks when visiting residents in common areas with other residents present for 2 of 2 observations of visitors in common areas. 3. […]

• No harm, potential for more than minimal, patternF812Jun 20, 2024

  Based on observation, interview and record review, the facility did not prepare, distribute, and serve food in accordance with professional standards for food service safety. Staff touched ready-to-eat foods with bare hands and did not perform hand hygiene. This affected 5 of 21 residents (R) served meals from the 100-hall dining room. (R94, R32, R21, R35, and R31). Staff touched ready-to-eat biscuits with contaminated bare hands and served to residents on the 100-hall. Staff performed inadequate hand hygiene during breakfast service and clean up in the dining room on the 100-hall. […]

• No harm, potential for more than minimal, patternF842Jun 14, 2023

  Based on observation and interview, the facility did not ensure that resident identifiable information was kept confidential. This affected 5 of 42 residents. (R5, R6, R244, R8, and R193) During the three-day survey, Surveyors had 6 observations of computer screens left open and unattended on medication carts with resident (R) identifiable information visible. Findings include: Facility Compliance and Ethics Program document states in part, .All individuals working at Park View Community Campus are expected to .practice good ethics in abiding the following principles: Respecting and maintain the privacy and confidentiality of residents . […]