Every finding on record at Palemon Gaskins Mem NSG Home

Based on staff interviews, record review, and review of the facility's policy titled, PASRR, the facility failed to submit a Preadmission Screening and Resident Review (PASARR) Level II after a new mental illness diagnosis was added for two of three residents (R) (R7 and R9) reviewed for PASARR. This deficient practice had the potential to affect the appropriate level of care and services provided for R7 and R9. Findings include: Review of the facility's policy titled, PASRR dated 1/1/2024 under the section titled, Policy documented, It shall be the policy of [Name of Facility] to comply with Preadmission and Resident Review. PASRR is a federally mandated review process, requiring all people seeking Medicaid-certified nursing facilities admissions to be screened for mental illness or intellectual and developmental disability regardless of funding source or age. Under the section titled Procedure documented, Residents will be screened prior to admission using the PASRR screening process; The facility will obtain a copy of the PASRR and the approval number for the resident; If the Screening is positive for possible SMI and/or ID/DD/RC, then a Level II Evaluation will be performed. 1. Review of the Electronic Health Records (EHR) under the Diagnosis tab revealed, that R7 was admitted to the facility on [DATE] with diagnoses that included, but not limited to, anxiety disorder, depression, and a primary diagnosis of Post traumatic stress disorder (PTSD) dated 9/30/2021.Review of R7's Annual Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of seven, indicating severe cognitive impairment; Section I (Active Diagnosis) revealed, anxiety disorder, depression (other than bipolar), and Post Traumatic Stress Disorder (PTSD); Section N (Medications) revealed, the resident received antianxiety and antidepressant medications during look back period of the assessment. Review of R7's EHR under the Orders tab revealed physician's active orders originally dated 11/1/2024 confirmed R7 was receiving mirtazapine tab 15 milligrams (mg)-give 7.5 mg by mouth at bedtime related to insomnia, unspecified and buspirone HCl Tab 5 mg-give 5 mg by mouth every 12 hours related to anxiety disorder, unspecified. Review of R7's EHR under the Med Diag tab revealed, on 10/9/2020 Major Depressive Disorder was added; on 9/30/2021 Post-Traumatic Stress Disorder was added, and on 4/27/2023 anxiety disorder was added. Review of R7's PASRR Level I assessment dated [DATE] revealed, R7 did not have a diagnosis of other Mental Disorder, Anxiety, or Depressive Disorder. Further review of R7's clinical records revealed no submissions for a PASARR Level II after the new mental illness diagnoses were added. Review of the facility provided list of residents currently residing in the facility with Level II PASRR revealed, R7's name was not listed. Interview on 1/17/2026 at 2:30 PM with the Social Work Director revealed that R7's application was submitted prior to her working in the position but will get with administrator to fix the issue because PTSD is a qualifying diagnosis for a Level II PASRR. Interview on 1/18/2026 at 9:52 AM with the Administrator revealed she was the Social Services Director. The Administrator stated the facility has hired a new Social Worker who has been in the position for six months and is still training on Level I screening process. She confirmed that R7 still did not have Level II and stated that it was the behavioral health services responsibility to apply for Level II if they received a qualifying diagnosis after admission. She confirmed they had applied for Level II but did not use the correct diagnosis. She stated they will resubmit the correct diagnosis for R7. 2. Review of the Electronic Health Records (EHR) under the Med Diag tab revealed, that R9 was admitted to the facility on [DATE] with diagnoses that included, but not limited to, schizoaffective disorder, bipolar type, depression, and anxiety disorder. Further review revealed that the diagnosis of schizophreniform disorder was added on 11/22/2023, and restlessness and agitation was added on 6/27/2024. Review of R9's Annual Minimum Data Set (MDS) dated [DATE] revealed Section A (Identification Information) under section A1500 Preadmission Screening and Resident Review, indicated the resident was not currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition; Section C (Cognitive Patterns), a Brief Interview for Mental Status (BIMS) score of 13, which indicated little to no cognitive impairment; Section I (Active Diagnosis) revealed, anxiety disorder, depression (other than bipolar), and schizophrenia; Section N (Medications) revealed, the resident received antipsychotic, antianxiety, antidepressant, and antipsychotics medications during the look back period of the assessment. Review of R9's physician orders dated 11/1/2024 revealed, the resident was currently receiving fluoxetine HCl 20 milligram (MG) one tablet by mouth one time a day related to depression, olanzapine 15 MG one tablet by mouth at bedtime related to restlessness and agitation, and buspirone HCl 7.5 MG one tablet by mouth three times a day related to anxiety disorder. Review of R9's PASRR Level I assessment dated [DATE] revealed, R9 did not have a mental illness. Further review of R9's clinical records revealed no submissions for a PASRR Level II after the new mental illness diagnoses were added. Review of the facility provided list of residents with a Level II PASRR residing within the facility revealed, R9's name was not listed. Interview on 1/17/2026 at 11:50 am with the Administrator revealed that the Social Services Director was primarily responsible for submitting PASRR Level I screenings and that she was in the process of training the Social Services Director. The Administrator reviewed R9's medical diagnoses list and acknowledged that R9 had qualifying mental illness diagnoses for a Level II screening. The Administrator confirmed that a PASRR Level I screening that included these diagnoses had not been re-submitted. She further revealed that she had previously conducted a PASRR audit but only reviewed the top three diagnoses listed on the DMA-6 (Division of Medical Assistance form) and that this was an oversight. She revealed that the expectation for staff going forward was to review the entire list of medical diagnoses and submit the PASRR Screening accurately. Interview on 1/18/2026 at 9:50 am with the Social Services Director revealed that she had been in her role for six months. She reported that the Administrator was still providing her with training. She confirmed R9 had qualifying diagnoses and that she had not resubmitted a PASRR Level I screening for the resident. She stated that she was going to conduct an audit and review all the residents' diagnoses at the facility and submit a Level I PASRR screening as needed.

Based on observations and staff interviews, the facility failed to ensure the confidentiality of resident electronic medical records during medication administration for one resident (R) (R) (R5) on one of two nursing units. The deficient practice had the potential to allow unauthorized individuals to view protected health information. Findings include:Observation on 1/16/2026 at 8:16 AM, revealed Registered Nurse (RN) DD unlocked the medication cart, opened the screen on her computer and pulled up R5's list of medications. RN DD stated that she had to throw something away. RN DD walked away from the medication cart leaving it unlocked and leaving the computer screen up exposing R5's information. RN DD returned to the medication cart and proceeded to remove R5's medications.Interview with RN DD on 1/16/2026 at 8:21 AM confirmed RN DD walked away from the medication cart leaving it unlocked. RN DD stated she thought since the surveyor was standing there it was okay to leave it unlocked. She stated that she should have locked the med cart and should have closed the computer screen before walking away.Interview with the Director of Nursing (DON) on 1/16/2026 at 10:29 AM confirmed it is her expectation that nurses black out the computer screen and lock the medication cart before walking away.

Based on observations and staff interviews, the facility failed to provide a safe, clean, comfortable, and homelike environment for two of two hallways. Specifically, the hallways had handrails that were missing caps with screws sticking out. In addition, the entrance to Hall 1 had six holes in the floor, one resident room had a stopped-up sink, and a baseboard is unattached to the wall in the common area. The deficient practice had the potential to affect resident comfort and safety. Findings include: On 1/18/2026 a request was made by state surveyor to get a copy of a policy that addresses safe and clean homelike environment. The facility did not submit a policy to address the request. Observations of the hallways on Hall 1 and Hall 2 on 1/16/2026 at 7:45 AM revealed multiple handrails with missing caps and screws sticking out. In addition, several of the handrails had missing caps and others had black tape wrapped around the edges.Observation of room [ROOM NUMBER] on 1/16/2026 at 8:00 AM revealed the sink water was running and going down very slowly, while the sink is filling up very quickly.Observation of room [ROOM NUMBER] on 1/17/2026 at 10:00 AM revealed the sink was still clogged up while running the water.Observation of room [ROOM NUMBER] with concurrent interview on 1/18/2026 at 9:45 AM with the Minimum Data Set (MDS) Nurse confirmed the sink remained partially clogged and drained slowly. Observation of Hall 1 on 1/16/2026 at 9:10 AM revealed the flooring by the dining room was noted to have six holes in the floor by the double doors at the hall entrance. In addition, the baseboard was unattached to the wall in the area going into the double doors. Interview during walking observations rounds with the Maintenance Director (MD) on 1/18/2026 at 9:43 AM, confirmed the handrails on both halls needed cap replacements. The MD stated the holes in the floor are from the old fire doors which were replaced and needed to be filled along with reattaching the baseboards to the walls. The MD confirmed the sink in room [ROOM NUMBER] needed service as something was clogging the sink.

Based on staff interviews, record review and review of the facility's policy titled PASRR, the facility failed to ensure an application for Preadmission Screening and Resident Review (PASRR) Level I that included a diagnosis of schizophrenia and depression was submitted prior to or on admission to the facility for evaluation and determination of specialized services for one of three Residents (R) (R13). This deficient practice had the potential to affect the appropriate level of care and services provided for R13.Findings include:Review of the facility's policy titled, PASRR dated 1/1/2024 under the section titled, Policy documented, It shall be the policy of Palemon [NAME] Nursing Home to comply with Preadmission and Resident Review. PASRR is a federally mandated review process, requiring all people seeking Medicaid-certified nursing facilities admissions to be screened for mental illness or intellectual and developmental disability regardless of funding source or age. Under the section titled Procedure documented, Residents will be screened prior to admission using the PASRR screening process; The facility will obtain a copy of the PASRR and the approval number for the resident; If the Screening is positive for possible SMI and/or ID/DD/RC, then a Level II Evaluation will be performed.Review of the Electronic Health Record (EHR) under the Profile tab revealed, R13 was admitted to the facility on [DATE] with diagnoses that included but not limited to unspecified dementia, mild, with anxiety, schizophrenia, unspecified, and depression, unspecified.Review of R13's admission Minimum Data Set (MDS) assessment dated [DATE] revealed Section A (Identification Information) indicated the resident was currently not considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition. Section C (Cognitive Patterns), a Brief Interview for Mental Status (BIMS) summary score of 14, indicated little to no cognitive impairment. Section I (Active diagnoses) revealed non-Alzheimer's dementia, Parkinson's disease, and schizophrenia. Section N(Medications) revealed resident received antidepressant medications during look back period of assessment.Review of R13's EHR under the Orders tab revealed, physician orders start date of 11/4/2024 indicated that R13 was currently receiving escitalopram oxalate tab 10 milligrams (mg)-one tablet by mouth one time a day related to depression; risperidone 2 (two) mg- one tablet by mouth two times a day related to schizophrenia; mirtazapine 30 mg-one tablet by mouth at bedtime related to depression. Review of R13's PASRR Level I assessment dated [DATE] documented, the diagnosis of schizophrenia, anxiety, or depressive disorder was marked, No.Review of the facility provided list of residents currently residing in the facility with Level II PASRR revealed, R13's name was not listed.Interview with the Administrator on 1/17/2026 at 11:50 AM revealed the Social Services Director was primarily responsible for submitting Level I PASRR screenings. The administrator confirmed R13 did not have a Level II. R13's medical diagnoses and Level I PASRR screening dated 11/22/2021 was reviewed with the Administrator. She confirmed R13 had qualifying diagnoses for a Level II and that the Level I PASRR screening had not been resubmitted with the qualifying diagnoses. She reported that she had completed an audit for PASRR and that she only included the top three diagnoses on the DMA-6 in her audits (which did not include the qualifying diagnoses). The Administrator stated the expectation going forward was to review the entire list of medical diagnoses and submit the PASRR Screening accurately.

Based on observation and staff interviews, the facility failed to ensure medications were securely stored on one of two medication carts. Specifically, the medication cart on the short hall was left unlocked and unattended. This deficient practice created the potential for unauthorized entry and diversion.Findings include:Observation of the medication cart on the short hall on 1/16/2026 at 8:16 AM revealed the cart was unlocked and unattended. Registered Nurse (RN) DD unlocked the medication cart, opened the screen on her computer and pulled up Resident (R) 5's list of medications. RN DD stated that she had to throw something away and proceeded to walk away from the medication cart leaving it unlocked. RN DD returned to the medication cart at 8:17 AM and pulled R5's medication from the medication cart.Interview with RN DD on 1/16/2026 at 8:21 AM confirmed RN DD walked away from the medication cart leaving it unlocked. RN DD stated she thought since the surveyor was standing there it was okay to leave it unlocked. She stated that she should have locked the med cart and should have closed the computer screen before walking away.Interview the Director of Nursing (DON) on 1/16/2026 at 10:29 AM revealed it is her expectation for the nursing staff to lock the med cart before walking away from the cart.

Based on record review, staff interviews, and review of the facility policy titled, Quality Assurance and Performance Improvement (QAPI), the facility failed to maintain a Quality Assessment and Assurance (QAA) program that effectively identified, developed, and implemented corrective action plans to effectively addressed concerns related to ensuring a safe, clean, comfortable, homelike environment and completion of Level I PASRR Screenings. The deficient practice had the potential to affect the quality of life and quality of care for residents. Findings include:A review of the facility QAPI Purpose documented, the purpose is to monitor and sustain PGNH operational performance of clinical and non- clinical systems through self-identification and improvement of opportunities for improvements.A record review of the Monthly QA/PI (Quality Assurance/Performance Improvement) Meeting agenda from 1/31/2025 revealed that a Performance Improvement Plan (PIP) was put in place for several citations that were identified including F644 Coordination of PASRR & Assessments and F645 PASRR Screening for Mental Illness and Developmental Disabilities in the last survey dated 12/24/2024.Post survey interview on 1/18/2026 at 12:31 PM with the Administrator revealed that their QAPI team created a Performance Improvement Plan (PIP) last year 2025 after the state survey identified the PASRR system failure. The Administrator stated that their PIP was not effective for their old residents' PASRR's. The Administrator revealed that the residents residing in the facility before the 2024 survey will be included in another PIP addressing PASRR level II reviews when the diagnoses clearly qualified them for a new screening. The administrator confirmed that the same residents that were identified for PASRR Level II screening last year are the same residents being identified during this recertification survey dated 1/18/2026.

Based on observations and staff interviews, the facility failed to ensure infection control practices were followed during medication administration for one of three residents. The deficient practice had the potential to contribute to cross contamination and the spread of infections.Findings include:Observation of medication administration pass on 1/16/2026 at 7:58 AM revealed Licensed Practical Nurse (LPN) BB removed a medication blistered card from the medication cart and popped the pills out of the pack into her hand and placed the pills into the medication cup. LPN BB did not sanitize her hands between popping pills in her hands. LPN BB continued this process of popping out six pills from six blistered packs into her hands before placing the pills into the medication cup. LPN BB then removed floor stock medication from the medication cart and poured the medication from the bottle into her hand and placed the pills into the medication cup. LPN CC was observed near the medication cart and witnessed the interview with LPN BB. LPN CC stated to LPN BB that she should never pop pills into her hands because it was an infection control issue.Interview with LPN BB on 1/16/2026 at 8:03 AM confirmed LPN BB had popped the pills into her hands. LPN BB stated it was because that was how she was trained. LPN BB stated that she was a new grad and a new nurse after receiving her nursing license in November 2025. She stated that she only works PRN (as needed) at the facility. LPN BB stated that she felt comfortable passing the pills after she had only one day of orientation.Interview with the Director of Nursing (DON) on 1/16/2026 at 10:29 AM revealed it is her expectation for the nursing staff to pop the pills into a cup and not in their hand.

Based on observations, staff interviews, and review of the facility's policy titled, [Name of facility] 2024 QAPI Plan, the facility failed to identify, develop, and implement corrective action plans that addressed the notification of wound progression and treatment for four of four residents (R) (RA, R11, R13, and R78) to the responsible parties (RP) and or family representatives, failed to ensure resident living environment was clean and home-like, failed to ensure infection control practices were adhered to as it relates to Enhanced Barrier Precautions (EBP), and failed to ensure Level II Preadmission Screening and Resident Review (PASRR) were submitted for residents with qualifying diagnoses. Findings include: Review of the undated facility policy titled, [Name of facility] 2024 QAPI Plan, revealed the following: Under scope Quality Assurance Performance Improvement Program (QAPI) activities will be integrated across all the care and service areas of our organization. Each area should have a representative on the QAA (Quality Assessment and Assurance) committee. If a representative is not available, the area should still be addressed through committee discussions. Our service areas will work together whenever possible to integrate care and services across our continuum of care to better meet the needs of the residents living in our community. Our QAPI activities will cross service areas and departments and we will work together to assure we address all concerns and strive to continuously improve the provided services. On an annual basis, and as needed, a Facility Assessment will be conducted to include an overview of the services and care areas that are provided. Any new service areas or changes in population or service areas identified during the Facility Assessment will be included in our QAPI plan. 1. Did not ensure R A, R11, R13 and R78 responsible parties (RP) and/or family representatives were notified of new pressure ulcers and wound progression as evidence by not monitoring for proper notification to the RP and resident family representatives for progression and/or decline through the QAPI process. The Administrator was unable to provide evidence or information that revealed the facility had or was currently addressing the concern associated with the notification of wound progression for the four residents in the facility that had active wounds, or that the facility was systematically reviewing the issue to develop an action plan to ensure that the residents family members and RP were being notified of the residents wound status. 2. Did not ensure that residents family representatives and RP were notified of change in condition and wound status. Interview on 12/21/2024 at 2:30 pm with the DON (Director of Nursing) revealed that whenever there was a change in a resident's condition or status the RP should be notified and that information documented in the resident's medical record. Further interview also revealed that the concern of notification that was identified by the survey team was not identified as a problem with the administrative staff and was not being monitored utilizing the QAPI process. 3. Did not ensure that the residents' living environment was clean and home-like. During the three days of the survey, there were observations of privacy curtains on one of two halls that were visibly soiled, unidentified black substances found on the ceiling and walls of resident's bathrooms, and a nonfunctioning sink in one of four residents' rooms on the short hall. Interview on 12/21/2024 at 3:00 pm with the Administrator in Training (AIT) revealed that the facility will be undergoing a renovation in the next fiscal year that would solve the concerns that were identified during the survey. When asked if the concerns identified had been implemented into the QAPI program the AIT stated no, due to the renovations that they planned would solve most of the concerns identified. 4. Did not ensure that EBP were implemented during care and services for residents with indwelling medical devices and wounds. Interview on 12/22/2024 at 8:30 am with DON revealed that the facility staff had not been educated on the use of EBP and was not being utilized during care and services for residents that had open wounds and for resident that had indwelling medical devices. 5. Did not ensure that residents requiring Level II PASSR were properly screened. Interview on 12/22/2024 at 8:52 am with AIT revealed prior to her current role she was the Social Services Director (SSD). She reported as the SSD she made sure she received a Level I screening from the discharging facility to ensure that they had a Level I screening prior to admission. SSD revealed they struggled to get accurate information from the discharging facility therefore she reviewed the information for accuracy. She revealed that it was the behavioral health services responsibility to apply for a Level II if they received a qualifying diagnosis after admission. She confirmed they had not applied for Level II, and one should have been completed. She revealed that they were in the process of auditing PASRRs for accuracy and had not implemented this concern in their QAPI for monitoring. Interview on 12/22/2024 at 11:24 am with the Administrator revealed, his expectation was that PASRRs were correct for each resident. He revealed that if the criteria reflected a Level II, he wanted it to be prepared correctly. He revealed his expectations were that staff should follow the law. 6. Review of the QAPI documentation revealed the following concerns that were being monitored by QAPI process: A. Medication reconciliation with the pharmacy identified on 10/3/2023 and ongoing. B. Dietary Satisfaction main kitchen serving gravy too often with meals identified on 10/10/2023. C. Increase participation with in-person care plan meetings for family members identified 12/2023. Interview on 12/22/2024 at 1:30 pm with AIT and current Administrator revealed there were no other issues identified for QAPI review and monitoring.

Based on observation, staff interviews, and review of the facility's policies titled Handwashing/Hand Hygiene, and Enhanced Barrier Precautions, the facility failed to wash/sanitize hands and change gloves during wound treatment for one of four residents (R) (R78) with pressure ulcers, failed to apply Personal Protective Equipment (PPE) during intravenous antibiotic therapy administration for R78, and failed to establish enhanced barrier precautions to reduce the spread of multidrug-resistant organisms. Findings include: Review of the facility's policy titled, Handwashing, effective 1/1/2020, included under Purpose: 1. Hands should be washed in accordance with the following guidelines: a. Before resident contact. d. Before performing wound care. g. After contact with non-intact skin, body fluids or excretions, or wound dressings. j. After removing gloves. k. After contact with patient's skin. 2. In addition to handwashing, personnel should wear gloves in accordance with the standard precautions. When gloves are worn, handwashing is recommended after removing them because gloves may be perforated during used and bacteria can multiply rapidly on gloved hands. Review of the undated facility policy titled, Enhanced Barrier Precautions, under Policy revealed: It shall be the policy of (Facility Name) to utilize Enhanced Barrier Precautions (EBP) guidelines for healthcare staff when providing care to individuals considered at risk of carrying or transmitting multidrug-resistant organisms (MDROs) or individuals with device care or use such as - central line, urinary catheter, feeding tube, tracheostomy or who are receiving wound care for any skin opening requiring a dressing. Observation on 12/21/2024 at 3:00 pm of wound care for R78 revealed Registered Nurse (RN) AA gathered wound care supplies, placed a cloth pad on R78's bed, and informed R78 that she was going to do his treatment. RN AA donned gloves and removed the old dressing. RN AA removed gloves, donned gloves and cleaned the area to sacrum. RN AA removed gloves, donned gloves and applied Santyl to inside of wound. RN AA packed wound and covered wound with 4x4 and covered wound with dressing. RN AA removed gloves. Hand hygiene was not practiced when providing wound care. RN AA did not wash/sanitize hands before during or after wound care. Interview on 12/21/24 at 10:59 am with RN AA revealed RN AA had no answer as to why she did not wash or sanitize her hands before, during or after wound care. Interview on 12/21/2024 at 1:11 pm with the Director of Nursing (DON) revealed that RN AA had education on infection control and handwashing. Record review for R78 revealed the following medications included but not limited to Invanz Injection Solution Reconstituted 1gm (gram) intravenously (IV) (meaning in the vein) one time a day related to pressure ulcer of sacral region unstageable, Doxycycline Hyclate Oral Tablet 100 mg (milligram) by mouth two times a day related to pressure ulcer of sacral region unstageable. Observation on 12/21/2024 at 12:30 pm revealed a medication observation with Registered Nurse (RN) AA. During the observation RN AA proceeded to prepare an IV antibiotic Ertapenem 1gm for administration. Nurse entered residents' room, washed hands with soap and water and donned a clean pair of gloves. Staff member did not wear a gown during the administration of the medication. There was no personal protective equipment (PPE) in or near the residents room for staff use. Interview on 12/21/2024 at 12:45 pm with RN AA revealed she was not aware of the process for EBP, or wearing PPE when providing care for residents with wounds, catheters, or any indwelling medical devise. Further interview also revealed that only gloves were worn because she was not aware that a gown should have been donned as well when administering the IV antibiotic to the resident. Interview on 12/21/2024 at 2:30 pm with the Director of Nursing (DON) revealed that she was unaware that the nursing staff were to wear PPE while providing care to residents with indwelling medical devices and during wound care. DON also indicated that the wearing of PPE during the care for these types of residents was only to protect the staff from contracting infections from the resident. Interview on 12/22/2024 at 8:00 am with Certified Nursing Assistant (CNA) DD revealed that she was unaware what EBP was, and staff member was not able to verbalize any training on the EBP process. Interview on 12/22/2024 at 8:10 am with Environmental Services Aide EE revealed that there had not been any education provided by the facility on EBP precautions and or when they should be implemented. Interview on 12/22/2024 at 8:15 am with CNA FF revealed that there had not been any training provided by the facility on EBP precautions and when they should be implemented. Interview on 12/22/2024 at 8:30 am with RN CC revealed there was currently no policies and procedures for the use of EBP however, that she would write the policy and procedures for the use of EBP and provide education to all staff. Interview on 12/22/2024 at 9:23 am with the Administrator in Training revealed that the expectation was that staff be educated with all the infection control practices that were recommended by the Centers for Disease Control (CDC). Further interview also revealed that she was not aware that the staff did not understand and were not educated on EBP. During the interview it was also disclosed that going forward the staff would be educated fully on infection control practices. Interview on 12/22/2024 at 11:28 am with the Administrator revealed the expectation for the staff was to ensure that infection control policies and procedures were always followed for the health and safety of the residents in accordance with the state laws and regulations. 41165

Based on family interview, staff interviews, and record review, the facility failed to ensure the family representative for two of four residents (R) (R13 and R A) were notified of a new pressure ulcer and the progression of the wounds. Specifically, the facility failed to ensure resident A family member was notified of the development of a pressure wound. The facility also failed to ensure R13's family/representative was notified of changes in the progression of R13's pressure wounds. The findings include: Record review for R13 revealed resident was admitted with diagnoses of but not limited to nausea, insomnia, pressure ulcer of heel, poly osteoarthritis, and generalized anxiety disorder. Review of the Annual Minimum Data Set (MDS) dated [DATE] revealed section M (Skin Conditions) indicated that R13 had a pressure ulcer that was unhealed and was unstageable due to coverage of the wound bed by slough and/or eschar. Review of progress note in the electronic medical record (EMR) dated 11/27/2024 18:55 Removed dressing from saccral area. Small amount of drainage noted. Area is now at stage 2. cleaned area with anasept solution. Applied TAO and vaseline gauze to wound and covered with saccral allevyn dressing. [sic] There was no family notification of the status of R13's wound. Record review for RA revealed resident was admitted to the facility with diagnoses of but not limited to vascular dementia, peripheral vascular disease, essential hypertension, gout, and pressure ulcer of the sacral region stage 2. Review of the Annual MDS dated [DATE] revealed section M (Skin Conditions) indicated that RA had a pressure ulcer that was unhealed and was receiving pressure ulcer care with application ointments and medications. Review of progress notes in the electronic medical record (EMR) dated 10/19/2024 revealed 10/19/24 Weekly skin assessment completed. Skin not intact. Dry and bruised skin to arms, legs and face. Lotion applied. Sacrum with an open area measuring 4cm X 4cm. Area cleaned, and TAO applied and an Allevyn dressing. No other areas of concern noted at this time. Will continue to monitor. [sic] There was no family notification of the status the residents wound. Interview on 12/20/2024 at 11:46 am with family member of R A revealed that RA currently had an open wound to her sacral area that she was not notified of. Family member revealed that she became aware of the wound after assisting staff with the care of RA and saw the wound at that time. Further interview also revealed that the family member had not been made aware from facility staff, of any of the changes that had occurred, and stated she would always have to inquire about the status of RA before any information was obtained. Interview on 12/21/2024 at 12:15 pm with the Director of Nursing (DON) revealed that the facility did not have a Wound care nurse and that the Charge Nurses on the floor were responsible for completing the daily wound care treatments and documentation for the wounds, however, there was a wound care nurse that came from the hospital every week to measure residents wounds and make any treatment changes if needed. Continued interview also revealed that when there was a change in the residents' condition the family should be notified, and that information should be documented in the residents' chart. The DON confirmed that there was no documentation that the family had been notified of the changes that had occurred with the resident's wound status. Interview on 12/22/2024 at 9:10 am with the Administrator in Training revealed that whenever there was a change in a residents condition the family member should be notified and the notification should be documented in the residents' chart. During the interview it was also revealed that DON acknowledged that the wound documentation was concerning and there was no way to determine if the wound was progressing or declining. Further interview disclosed that there were no meetings conducted other than the regular morning meeting, that discussed the current condition of the residents. Interview on 12/22/2024 at 11:28 am with the Administrator revealed the expectation for the staff was to ensure that the residents family members were notified of any change in condition timely and in accordance with the state laws and regulations.

Based on observations and staff interviews the facility failed to ensure that three of 17 residents' rooms (rooms [ROOM NUMBER]) were maintained to promote a clean and homelike environment. Specifically, the facility failed to ensure that the privacy curtains in rooms [ROOM NUMBER] were free from noticeable dirt and debris, the facility failed to ensure the sink in room [ROOM NUMBER] was functioning and operable for staff and resident use, and the facility also failed to ensure there were no visible black substance in the residents' bathroom of rooms [ROOM NUMBERS]. The findings include: Observation on 12/20/2024 at 8:30 am in room [ROOM NUMBER] revealed the privacy curtain for bed 19 L (room [ROOM NUMBER] left side) had black and brown stains throughout the curtain facing the right side of the bed. Observation on 12/20/2024 at 8:35 am in room [ROOM NUMBER], the bathroom ceiling above the commode had a black colored substance that started from the ceiling vent outward covering the ceiling as well as black substances covering the wall from the ceiling down to where the towel rack was attached. Continued observation also revealed the door jamb of the bathroom door on the inside had the same black substance noted from the top of the door jamb down to the floor. Observation on 12/20/2024 at 8:45 am revealed the privacy curtain in 14R (room [ROOM NUMBER] right side) had brown stains on the outer aspect of the curtain facing the residents' bed on both ends. Observation on 12/20/2024 at 8:47 am in room [ROOM NUMBER] bathroom revealed a black substance on the ceiling above the commode that was from the air vent to the light fixture in the ceiling. Observation 12/20/2024 at 9:00 am, and on 12/21/2024 at 8:00 am, revealed the sink in resident room [ROOM NUMBER] had no running water, (Hot or Cold), and the wallpaper under the sink was peeling away from the wall. Observation on 12/21/2024 at 7:50 am in room [ROOM NUMBER] revealed the privacy curtain for bed 19 L had brown and black stains throughout the curtain facing the right side of the bed, and there were food stains on the outer aspect of the curtain on both ends. Observation on 12/21/2024 at 7:55 am revealed the bathroom ceiling above the commode in room [ROOM NUMBER] had a black colored substance that started from the ceiling vent outward covering the ceiling as well as black substances covering the wall from the ceiling down to where the towel rack was attached. Continued observation also revealed the door jamb of the bathroom door on the inside had the same black substance noted from the top of the door jamb down to the floor. Observation on 12/21/2024 at 8:10 am in room [ROOM NUMBER] revealed the privacy curtain that divided the room had black stains on the left side and the bottom of the curtain, as well as brown stains throughout the privacy curtain. Observation on 12/21/2024 at 8:15 am in room [ROOM NUMBER] revealed the privacy curtain had brown colored stains throughout the curtain particularly on the outer aspects on each side, and the bathroom ceiling was also noted to have black markings from the ceiling vent to the light fixture that was affixed to the ceiling. Observation and interview on 12/21/2024 at 3:30 pm during walking rounds with the Interim Administrator, Director of Engineering, and Housekeeper BB confirmed all observations that were noted during the survey period. Interview with the Interim Administrator revealed the water in the sink for room [ROOM NUMBER] did work, however, the water was purposely turned off from the bottom to prevent the resident in that room from turning the water on and leaving it running causing the room to be flooded with water. Further observation revealed that the Director of Engineering turned the water on to discover that the pipes underneath the sink were leaking and needed to be repaired. Interview on 12/21/2024 at 3:45 pm with the Director of Engineering revealed that he was unaware that the sink in room [ROOM NUMBER] needed repair. When there were repairs that needed to be completed, the staff would notify the Administrative Assistant at the front desk, and she would put the work order into the system that indicated what and where the repairs were needed. During the interview there was no indication of a timeline in which repairs should be completed. Continued interview also revealed that once the repairs were completed, the work order was marked as completed in the computer system. Interview also revealed that the black substance on the ceiling above the commode in room [ROOM NUMBER] was from condensation and moisture and it happened because the building was old and once renovations were completed this would not occur. The black substance that was noted on the ceiling over the commode in room [ROOM NUMBER] was unidentified. Interview on 12/21/2024 at 4:00 pm with Housekeeper BB revealed that each resident's room is deep cleaned at least once a month. During the interview staff member revealed that the privacy curtains were removed and cleaned every two weeks and as needed. During the interview Housekeeper BB was unsure whether it had been two or three weeks since the privacy curtains in the rooms identified had been cleaned and or checked. Interview on 12/212024 at 4:10 pm with the Interim Administrator revealed that the curtains that were identified during the survey period, and during walking rounds, would be removed and replaced with clean ones starting on Monday. The expectation was that resident rooms were to be clean and free from debris at all times. Interview on 12/22/2024 at 11:28 am with the Administrator revealed the expectation for the staff was to ensure that the facility was clean and comfortable for the residents at all times in accordance with the state laws and regulations.

Based on staff interviews, record review, and review of the facility's policy titled, PASRR, the facility failed to submit for a Preadmission Screening and Resident Review (PASARR) Level II after a new mental illness diagnosis was added for one of three residents (R) (R15) reviewed for PASARR. This deficient practice had the potential to affect the appropriate level of care and services provided for R15. Findings include: Review of the facility's policy titled, PASRR dated 1/1/2024, under the section titled, Policy revealed, It shall be the policy of [Name of Facility] to comply with Preadmission and Resident Review. PASRR is a federally mandated review process, requiring all people seeking Medicaid-certified nursing facilities admissions to be screened for mental illness or intellectual and developmental disability regardless of funding source or age. Under the section titled Procedure revealed, Residents will be screen prior to admission using the PASRR screening process; The facility will obtain a copy of the PASRR and the approval number for the resident; If the Screening is positive for possible SMI and/or ID/DD/RC, then a Level II Evaluation will be performed. Review of the electronic health record (EHR) under the Profile tab revealed that R15 was admitted to the facility on [DATE] with diagnoses of but not limited to, anxiety disorder and depression. Review of R15's Annual Minimum Data Set (MDS) dated [DATE] assessed a Brief Interview for Mental Status (BIMS) score of seven, which indicated severe cognitive impairment; Section I (Active Diagnosis) revealed, anxiety disorder, depression (other than bipolar), and Post Traumatic Stress Disorder (PTSD); Section N (Medications) revealed, the resident received antianxiety and antidepressant medications during look back period of assessment. Review of R15's HER under the Orders tab revealed physician orders dated 11/1/2024 revealed R15 was currently receiving mirtazapine tab 15 milligrams (mg)-give 7.5 mg by mouth at bedtime related to insomnia, and buspirone HCl Tab 5 mg-give 5 mg by mouth every 12 hours related to anxiety disorder. Review of R15's PASRR Level I assessment dated [DATE] revealed, R15 did not have a diagnosis of Mental Disorder, Anxiety, or Depressive Disorder. Review of R15's EHR under the Med Diag tab revealed, on 10/9/2020 major depressive disorder was added; on 9/30/2021 Post-Traumatic Stress Disorder was added, and on 4/27/2023 anxiety disorder was added. Further review of R15's clinical records revealed no submissions for a PASARR Level II after the new mental illness diagnoses were added. Review of the facility provided list of residents with Level II PASRR within the facility revealed, R15 name was not listed. Interview on 12/22/2024 at 8:52 am with the Administrator In Training revealed, she was the Social Services Director (SSD), but they were in the process of training another staff member for the position. She reported as the SSD she would make sure she received a Level I screen from the discharging facility to ensure that they had a Level I screening prior to admission. She reported they struggle to get accurate information from the discharging facility therefore she reviewed the information for accuracy. She confirmed R15 did not have a Level II and stated that it was the behavioral health services responsibility to apply for a Level II if they received a qualifying diagnosis after admission. She confirmed they had not applied for Level II, and one should have been completed. She reported that they were in the process of auditing PASRRs for accuracy. Interview on 12/22/2024 at 11:24 am with the Administrator revealed, his expectation was that PASRRs were correct for each resident. He revealed that if the criteria reflected a Level II, he wanted it to be prepared correctly. He stated that his expectations were that staff should follow the law.

Based on staff interviews, record review, and review of the facility's policy titled, PASRR (Preadmission Screening and Resident Review), the facility failed to ensure an application for PASRR Level I that included a diagnosis of schizophrenia and depression was submitted prior to or on admission to the facility for evaluation and determination of specialized services for one of three Residents (R) (R12). This deficient practice had the potential to affect the appropriate level of care and services provided for R12. Findings include: Review of the facility's policy titled, PASRR dated 1/1/2024, under the section titled Policy revealed, It shall be the policy of [Name of Facility] to comply with Preadmission and Resident Review. PASRR is a federally mandated review process, requiring all people seeking Medicaid-certified nursing facilities admissions to be screened for mental illness or intellectual and developmental disability regardless of funding source or age. Under the section titled Procedure revealed, Residents will be screen prior to admission using the PASRR screening process; The facility will obtain a copy of the PASRR and the approval number for the resident; If the Screening is positive for possible SMI and/or ID/DD/RC, then a Level II Evaluation will be performed. Review of the electronic health record (EHR) under the Profile tab revealed, R12 admitted to the facility on [DATE] with diagnoses that included but not limited to unspecified dementia, mild, with anxiety, schizophrenia, unspecified, depression, unspecified. Review of R12's Admission Minimum Data Set (MDS) assessment dated [DATE] revealed Section A (Identification Information) indicated the resident was currently not considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition. Section C (Cognitive Patterns), a Brief Interview for Mental Status (BIMS) score of 14, which indicated little to no cognitive impairment. Section I (Active diagnoses) non-Alzheimer's dementia, Parkinson's disease, and schizophrenia. Section N (Medications) revealed resident received antidepressant medications during look back period of assessment. Review of R12's EHR under the Orders tab, physician orders dated 11/1/2024 revealed the resident was currently receiving escitalopram oxalate tab 10 milligrams (mg)-one tablet by mouth one time a day related to depression; risperidone 3 (three) mg- one tablet by mouth two times a day related to schizophrenia; mirtazapine 45 mg-one tablet by mouth at bedtime related to depression, and divalproex sodium tab delayed release 250 mg- three tablet by mouth at bedtime related to unspecified dementia, mild, with anxiety. Review of R12's PASRR Level I assessment dated [DATE] revealed, diagnosis of schizophrenia, anxiety, or depressive disorder was marked, No. Review of the facility provided list of residents with Level II PASRR within the facility revealed, R12 name was not listed. Interview on 12/22/2024 at 8:52 am with Administrator In Training revealed, she was the Social Services Director (SSD), but they were in the process of training another staff member for the position. She revealed as the SSD she would make sure she received a Level I screen from the discharging facility to ensure the resident had a Level I screening prior to admission. She revealed they struggled to get accurate information from the discharging facility therefore she reviewed the information for accuracy. She revealed for R12 she called the State agency once she discovered that R12 did not have a qualifying diagnosis listed and was advised by the representative they would handle it. She confirmed that R12 had qualifying diagnoses on admission and that it was not completed accurately. She confirmed that it should have been re-submitted. Interview on 12/22/2024 at 11:24 am with the Administrator revealed, his expectation was that PASRRs were correct for each resident. He stated that if the criteria reflected a Level II, he wanted it to be prepared correctly. He stated that his expectations were that staff should follow the law.

Based on observation, staff interviews, and record review, the facility failed to ensure that wound care documentation was accurate for residents in the facility that were receiving wound care. Specifically, the facility failed to ensure that the documentation on the weekly wound report was accurate to reflect the date wounds were identified. Findings include: Review of the facility document titled, Wound and Skin Status Report, revealed under date identified/present upon admit, the date that the report was completed was documented under this section, which did not indicate the actual date the wound or injury occurred. Further review also revealed for the months of March, June, and October of 2024, indicated the same date the wound status report was completed, as the dates of the identified wound and or skin alteration. Interview on 12/21/2024 at 2:00 pm with Registered Nurse (RN) CC revealed that it was noted three weeks prior to the surveyors entering the facility for the annual survey, that there was a problem with the documentation of wounds by the wound care nurse that came to the facility on ce a week. Interview also revealed that there was a skin sweep that was conducted by the staff member and the Director of Nursing (DON) to ensure that no other residents in the facility had any wounds that were not identified. During the interview it was also disclosed that there was no documentation that confirmed the skin sweep had taken place and the concern with the wounds was not incorporated into the QAPI plan for evaluation and monitoring. Interview on 12/22/2024 at 9:10 am with the Administrator in Training revealed she acknowledged that the wound documentation was concerning and there was no way to determine when the wound was identified and if the wound was progressing or declining. Further interview revealed there were no meetings conducted other than the regular morning meeting that discussed the current condition of residents. Interview on 12/22/2024 at 11:28 am with the Administrator revealed his expectation for staff was to ensure that the documentation of resident wounds were accurate.

Based on record review, staff interviews, and review of the facility policy titled, Comprehensive Resident Centered Care Plan, the facility failed to develop and implement a comprehensive care plan for two of 18 residents (R)R#14 and R#23. The deficient practice had the potential to affect the continuity of care for R#14 and RF#23 that was to be provided by the facility staff. Findings include: Review of facility policy titled ''Comprehensive Resident Centered Care Plan dated 11/01/2022' revealed under Intent: It is the policy of the facility to promote seamless interdisciplinary care for our residents by utilizing the interdisciplinary plan of care based on assessment, planning, treatment service and intervention. it is utilized to plan for and manage resident care as evidenced by documentation from admission through discharge for each resident. Every resident will have an Interdisciplinary Care Plan, with the interim Interdisciplinary Care Plan initiated with 24 hours of admission. The Care plan will identify priority problems and needs to be addressed by the interdisciplinary team, and will reflect the resident's strengths, limitations, and goals. 1. Review of R#14 medical record revealed resident was admitted to the facility on [DATE] with the diagnoses of Dementia, anorexia, and Sezary Disease. Continued record review revealed the Admission Minimum Data Set (MDS) dated [DATE] Section C (Cognitive Pattern) a Brief Interview for Mental Status (BIMS) score of nine (9) indicating moderate cognitive impairment. Review of R#14 Plan of care did not reveal that a Comprehensive care plan had been developed. Interview on 7/2/2023 at 9:43 a.m. with the Director of Nursing (DON) revealed R#14 should have had a comprehensive care plan done within seven days of the completion of the MDS and confirmed that R#14 did not have a Comprehensive Care Plan developed. 44959 2.Review of clinical record revealed R#23 was admitted to the facility with diagnoses including but not limited to Cerebral infarction, chronic pain, Hypokalemia, Diabetes, insomnia, and essential primary hypertension. Review of Admission assessment Minimum Data Set (MDS) dated [DATE] revealed BIM score of 13. Review of R#23 Record revealed there was no developed comprehensive care plan in place for R #23. Follow-up review of the record revealed a base line care was created but no comprehensive care plan was developed. Interview on 7/1/2023 at 1:46 p.m. with Administrator revealed the acknowledgement of R#23 not having a comprehensive care plan developed. Further interview also revealed that the facility did not have a MDS Coordinator from April 4, 2023, through June 19, 2023. The expectation is for the MDS Coordinator to implement initial care plans, five-day care plans, quarterly, annual, and significant changes as well as complete any updates as they arise. During interview it was also revealed that he expects for the MDS coordinator to conduct in person and or phone care plan meetings with residents and their families as scheduled.

Based on observation, interview and review of the policy titled, Medication Storage the facility failed to ensure an expired intravenous (IV) emergency box was removed from one of one medication rooms. There were not any residents receiving IV medications. Findings include: Review of the facility policy titled, Medication Storage effective 1/1/2021 revealed under section-Removal: Medications must be removed and disposed of immediately if they are discontinued, expired, contaminated, deteriorated, unlabeled or in cracked, soiled or unsecured containers. An observation of the facility medication storage room on 12/01/2021 at 1:10 p.m. with Registered Nurse (RN) RN AA revealed an IV emergency box with a expiration date of 7/20/2020. No other expired medications noted in cabinets or the refrigerator. The box was sealed with a red zip tie type lock indicating it had been entered into at some point. The medication emergency box was not expired and all drawers were locked with a green zip tie. An interview on 12/01/2021 at 1:10 p.m. with RN AA revealed all the nurses are responsible for checking the room for expired medications. She verified the IV emergency box was dated 7/20/2020 and was expired and that it was sealed with a red zip tie indicating it was entered into at some point. They have not had a resident on an IV in a long time and could not recall the date. She further stated when an emergency box is used, a form is filled out, that is in the box and the form is sent to the pharmacy to request a new box. A red zip tie lock is then put on the box. An interview with the Director of Nursing (DON) on 12/01/2021 at 1:20 p.m. revealed she would expect the room to be free from expired medications. She further stated she could not recall the last time they needed supplies from the IV box or the last time a resident received an IV. She further stated the 11-7 shift nurse is responsible for checking the medication storage room each Sunday.

Based on observations, record review, staff and resident's interviews, it was determined that the facility failed to maintain an effective pest control program related to roaches in two of eight resident rooms. Findings include: During an observation on 11/30/21 at 9:39 a.m., roaches were observed crawling on the floor and on the walls of the restroom. They had made nests in the gaps of the doors of the restroom. An interview with R# 9, at this time, revealed that the resident stated that he had brought this to the notice of the staff, but no action had been taken. During an observation on 11/30/21 at 11:00 a.m., in room #5, roaches were observed in the bathroom door gaps. The door's molding was ripped out, and cockroaches had made their nest in the gaps. During an observation on 12/01/21 at 11:30 a.m. in room # 4, roaches were observed on the over the bed table. Snacks were lying on the tables and the cockroaches were walking around the snacks. During an interview on 12/1/21 at 9:15 a.m. and at 2:00 p.m. with R#16 the resident stated that they had told staff about the roaches and said it had been an ongoing problem. During an interview on 12/1/21 at 3:00 p.m. with R#19, who had a BIMs score of 15 stated that the DON had been told about the roaches, but nothing had been done so far. R#19 stated that the roaches had been an ongoing problem, and complaints had been made to the nurses and the Director of Nursing (DON). Interview on 12/2/2021 at 2:00 p.m. with the Administrator and DON revealed that they didn't recollect resident's complaining about roaches. On 12/2/21 at 10:20 a.m., while touring the facility with the Maintenance Director, cockroaches were observed crawling in room #5. A review of the Monthly service log revealed the resident area of the facility was only treated for ants and not for roaches.

Based on observation, staff interview and policy review, the facility failed to ensure the safe handling of clean and dirty laundry to prevent the spread of transmission based infections for 22 out of 28 residents that the facility provided with laundry services for personal clothing. Findings include: Observation and interview on 5/31/18 at 3:00 p.m. of Certified Nursing Assistant (C.N.A.), Laundry Aide CC revealed that there was no clean side or dirty side to the laundry room. There was a bin for dirty clothes to go into that was covered by a thick plastic tarp with a rack of clean clothes hanging over the bin and touching the plastic tarp. The clean clothes on the hanging rack were not covered. When asked what kind of disinfectant she used when washing clothes, she revealede that she used a little bleach with the white clothes but no kind of disinfectant was used for the colored clothes. She stated that dirty clothes, i.e. that have feces in them, were rinsed in the laundry sink prior to washing and were sprayed with Shout to remove stains. Observation, at this time, also revealed that the laundry sink was right beside clean clothes that were hanging on a rack uncovered and with no partition between the clothes and the sink. Observation and interview, at this time, revealed that there were no apron or goggles in the room and that they were not used. The interview also revealed that the CNA/laundry aide participated in direct resident care daily. Observation and interview on 5/31/18 at 4:14 p.m. with the DON confirmed that the dirty clothes bin was directly under the clean clothes with clean clothes touching the plastic tarp. The clean clothes were uncovered and touching the laundry sink that was used to rinse dirty clothes. The DON stated that there were goggles and protective gowns and aprons available even though there were none stored in the laundry room. Review of the facility policy revealed that the goal was to prevent acquisition and transmission of infections within the facility. Two of the ways that were listed as interventions were to educate staff about recommended risk reduction strategies and the facility would provide personal protective clothing and equipment for employees. It also stated that the employees needed to know what tasks they perform that have occupational exposure.

Based on record review and staff interview, the facility failed to ensure that the Minimum Data Set (MDS) assessment was transmitted within 14 days of completion to CMS's (Centers for Medicare and Medicaid Services) Quality Improvement Evaluation System (QIES) Assessment Submission and Processing (ASAP) system for one resident (R) (R#1) with a census of 28. Findings include: Review revealed that R#1 was discharged on [DATE]. Review of the MDS assessments for R#1 revealed that a discharge assessment had not been transmitted. Interview on 5/30/18 at 4:11 p.m. with the Director of Nursing (DON) confirmed that the discharge assessment was completed for R#1 by the LPN/MDS Coordinator DD on 3/26/18 but it had not been transmitted because the MDS had not been signed. Interview on 5/31/18 at 9:03 a.m. with the Licensed Practical Nurse (LPN), MDS Coordinator DD revealed that the computer system that the facility used would not pull up discharge records without going through every person that had been discharged from the system. She stated that she normally goes through it weekly to check for residents that have been discharged but R#1 was simply an oversight.

Based on observation, record review and staff interview, the facility failed to submit applications for Preadmission Screening/Resident Review (PASRR) Level II Assessments to the appropriate state designated mental health authority for evaluation and determination of specialized services for one (1) resident (R) (R#8) reviewed with mental illness diagnoses. The census was 28. Findings include: Record review for R#8 revealed a Pre-Admission Screening/Resident Review (PASRR) Level I Assessment (Form: DMA-613) with a certification date of 7/17/14 indicating the resident has a serious mental illness, developmental disability or related condition requiring psychiatric treatment with episodes of significant disruption to her normal living situation. The Level I status revealed pending. Although the resident was admitted to the facility with a Level I indicating a serious mental illness, with an added primary [DIAGNOSES REDACTED]. Review of the Annual Minimum Data Set ((MDS) dated [DATE] and the Quarterly MDS dated [DATE] revealed the resident has active [DIAGNOSES REDACTED].g., [MEDICAL CONDITION] and schizophreniform disorders). Further review of the Quarterly MDS dated [DATE] revealed the resident received an antipsychotic medication for five of the last seven days, antianxiety and antidepressant medications for four of the last seven days. Review of the physician's orders [REDACTED]. Review of the Social Service Progress Notes dated 1/28/18 revealed the resident continues to have outbursts and episodes of confusion and delusions with her behavior coming and going. It further revealed the resident prefers to stay in her room because of fear that someone will hurt her or take her things. During an observation on 5/30/18 at 2:09 p.m. R#8 is in her room, she reveals she is doing much better than she was this morning, I just had to relieve some pressure. I had to get some things off my chest. I was in one of my fussy moods. During an interview on 5/31/18 at 10:56 a.m. with Certified Nursing Assistant (CNA) AA if R#8 doesn't answer her door, we ask if she needs someone to talk to or if I hear it before I get to the door, I go ahead and tell the nurse. CNA AA further reveals R#8 talks to people that aren't there, this morning she was telling someone I'm not giving her my damn clothes and no one was in the room. That was around 6:30 a.m. this morning. During an interview on 5/31/18 at 12:16 p.m. with the Social Service Director (SSD) she revealed sometimes the delusions and hallucinations subside with redirection of food products - Lays, snacks, coffee, - we always keep her TV off violent shows too. During an interview on 5/31/18 at 1:12 p.m. with the Director of Nursing (DON) she revealed she will look for the Level II, as far as she is aware they do not have one. During an observation on 5/31/18 at 2:37 p.m. when the surveyor knocked on R#8's door, she requested I wait a minute. She was overheard yelling, leave me alone sir, when someone comes to see me, I expect to see them. R#8 is talking loudly through the door, leave me alone. She then says, let me find out what she wants. During this observation R#8 is alone in her room. During an interview on 5/31/18 at 3:08 p.m. with the DON she revealed she cannot find a Level II.