Our Lady Of Hope Health Center
Richmond, Virginia · CCN 495311
16 surveys since 2010. The first finding at harm level was recorded in 2014.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 111
- Surveys
- 16
- Harm or worse
- 3
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 75
- Ownership
- Non profit - Church related
- Chain
- Independent
- County
- Henrico
- Medicare-certified since
- 1996
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 2
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 49 facilities of 66–99 beds in Virginia.
Last survey on record
Jun 10, 2026
152 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.19 | 5.03 |
| Registered-nurse hours per resident day | 0.40 | — |
| Annual nurse turnover | 67.3% | 41.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D3278.0% | E614.6% | F24.9% |
| No harm, potential for minimal | A— | B— | C12.4% |
Most frequently cited here
In CMS’s current monthly file.
- F6563×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6573×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F6072×
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F6952×
Provide safe and appropriate respiratory care for a resident when needed.
- F7302×
Observe each nurse aide's job performance and give regular training.
In the surveyor’s words
From the most serious findings on record at Our Lady Of Hope Health Center, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF814Apr 17, 2026
Based on observation and staff interview, the facility staff failed to maintain one of one facility dumpster area in a sanitary manner.The findings include:On 4/14/2026 at approximately 11:30 a.m., an observation of the facility's dumpster area located behind the facility was conducted with the dietary manager. The observation revealed debris that had collected behind the dumpsters, which included a plastic garbage bag with trash inside, multiple loose medical gloves and a nail clipper on the ground. On 4/14/2026 at 11:45 a.m., an observation of the facility's dumpster area and interview was conducted with the maintenance director. […]
- No harm, potential for more than minimal, patternF812Apr 17, 2026
Based on observations, staff interview, and facility document review, it was determined that the facility staff failed to maintain one of one kitchens in a sanitary manner. The findings include: On 4/14/26 at 9:40 a.m., an observation was conducted in the kitchen with the following findings: in dry storage, two 32oz cartons of thick & easy thickened dairy beverage with use by date of 8/14/25. In a 12-quart plastic bin dated 3/6/26, with less than 1 quart marking of lentils there was a portion of the product's bag label on top of the lentils. Observation of the kitchen area, there was debris that could be either scraped or wiped away from the surface inside the mixing bowl, around the base of the stand mixer, and the base of the deli slicer. […]
- No harm, potential for more than minimal, isolatedF755Jun 10, 2026
Based on resident interview, staff interviews, facility document review and clinical record review, the facility staff failed to acquire medications for administration for one of nine residents in the survey sample, Resident #103The findings include: For R103 the facility staff failed to administer the physician ordered medication Fish Oil Oral Capsule (supplement) on 6/2/26 and 6/7/26. A review of R103's clinical record revealed a physician's order dated 4/8/26 for Fish Oil Oral Capsule 1000 MG (milligrams) one time a day for supplement. A review of R103's June 2026 MAR (medication administration record) revealed the same physician's order for Fish Oil Oral capsule. On 6/2/26 and 6/7/26, the MAR documented the code, 9=Other/See Progress Notes. […]
- No harm, potential for more than minimal, isolatedF628Apr 17, 2026
Based on staff interview, clinical record review and facility document review, it was determined the facility staff failed to provide evidence of required clinical documentation after a resident is transferred to the hospital for one of 37 residents in the survey sample, Resident #75.The findings include: The facility staff failed to evidence required clinical documentation after a resident is transferred to the hospital for Resident #75 (R75). R75 was transferred to the hospital on 3/8/26. […]
- No harm, potential for more than minimal, isolatedF658Apr 17, 2026
Based on observations, resident interview, staff interview and facility document review, the facility staff failed to follow professional standards of practice for one of eight residents in the medication administration observation and for one of 37 residents in the survey sample, Residents #65 and #78. The findings include:1. For Resident #65 (R65), the LPN (licensed practical nurse) #2 opened an extended-release (1) capsule of Tolterodine Tartrate (2) before administering the medication. R65 was admitted to the facility with diagnosis that included but not limited to an overactive bladder. […]
Read 23 findings in full →The most serious and the most recent: 23 of 111 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 10, 2026Complaint1 finding
- Apr 17, 2026Standard and complaint9 findings
- Dec 6, 2024Complaint3 findings
- Sep 27, 2023Complaint4 findings
- May 3, 2023Standard5 findings
- Dec 9, 2021Standard4 findings
- Feb 27, 2020Standard15 findings
- Dec 20, 2018Standard11 findings · 2 harm
Show the 8 earlier surveys
- Oct 19, 2017Standard1 finding
- Oct 13, 2016Standard15 findings
- Oct 29, 2015Standard and complaint4 findings
- Oct 30, 2014Standard and complaint17 findings · 1 harm
- Nov 21, 2013—10 findings
- Nov 30, 2012—4 findings
- Nov 10, 2011—7 findings
- Nov 19, 2010—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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