Ormond Rehabilitation and Nursing Center

In the surveyor’s words

From the most serious findings on record at Ormond Rehabilitation and Nursing Center, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF908Aug 27, 2025

  Based on the kitchen food service observations, staff interviews, and a review of facility records and policies and procedures, the facility failed to maintain dietary equipment in safe and sanitary condition to prevent the outbreak of foodborne illness, with the potential to affect any resident who consumed ice from the facility's kitchen, by failing to maintain and clean the ice machine to prevent contamination/biological growth. Food safety and sanitation are important in health care settings serving nursing home residents. […]

• No harm, potential for more than minimal, patternF812May 23, 2024

  Based on observations, interviews, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 2 of 2 observations conducted in the central kitchen. The findings included: Review of the facility's policy, titled, Sanitation, dated November 2017, revealed the following: All kitchens, kitchen areas, and dining areas shall be kept clean, free from litter and rubbish, and protected from rodents, roaches, flies, and other insects. All utensils, counters, shelves, and equipment shall be kept clean and maintained in good repair and shall be free from breaks, corrosion, open seams, cracks, and chipped areas. […]

• No harm, potential for more than minimal, patternF814May 23, 2024

  Based on observations, interviews, and record review, the facility failed to dispose of refuse in a sanitary manner for two of two observations conducted in the main dumpster area. The findings included: Review of the policy, titled, Garage and Rubbish Disposal, dated April 2022, revealed the following: All garbage and rubbish containing food waste shall be kept in containers. All containers shall be provided with tight-fitting lids or covers, and such containers must be kept covered when stored or not in continuous use. Each container must be thoroughly cleaned at least daily on the inside and outside so as not to contaminate food, equipment, utensils, or food preparation areas. Garbage and rubbish containing food wastes shall be stored to be inaccessible to vermin. […]

• No harm, potential for more than minimal, isolatedF582Jun 3, 2026

  Based on interview and record review, the facility failed to ensure a refund was issued to the resident or resident representative within 30 days from the resident's date of discharge from the facility for 1 resident sampled for refunds, Resident #2.The findings include: Review of Resident #2's records revealed the resident was admitted to the facility on [DATE] and discharged from the facility on [DATE]. On [DATE] at 9:45 am, a phone interview was conducted with Resident #2's brother who stated he had not received a refund after Resident #2 expired on [DATE]. He explained that he had called the facility several times but never got a return call. During an interview on [DATE] at 1:22 pm, the Business Office Manager (BOM) was asked to explain the refund process following a discharge. […]

• No harm, potential for more than minimal, isolatedF694Apr 2, 2026

  Based on interviews, record review, and facility policy review, the facility failed to ensure a peripherally intravenous (IV) used for the administration of intravenous fluids was removed in accordance with professional standards following the discontinuation of the IV for one (Resident #1) of three residents reviewed for intravenous care. Resident #1 was discharged home with the peripheral IV remaining in her arm.The finding include:On 4/2/26 at 9:30 AM, a phone interview was conducted with Resident #1's daughter. […]