Deficiency Index

Optalis Health and Rehabilitation of Three Rivers

Three Rivers, Michigan · CCN 235395

34 surveys since 2011, 14 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
194
Surveys
34
Harm or worse
14
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file22/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
100
Ownership
For profit - Corporation
Chain
OPTALIS HEALTH & REHABILITATION
County
St. Joseph · rural
Medicare-certified since
1979

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 89 for-profit facilities of 100–127 beds in Michigan.

Last survey on record

Jun 30, 2026

132 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.023.66
Registered-nurse hours per resident day0.62—
Annual nurse turnover47.7%47.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$40,700 across 2 penalties
Payment denials
1
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG45.2%H—I—
No harm, potential for more than minimalD5267.5%E1620.8%F56.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 77 of the 194 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5504×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6003×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6093×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6283×

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

In the surveyor’s words

From the most serious findings on record at Optalis Health and Rehabilitation of Three Rivers, in the surveyor’s own words.

  • Actual harm, isolatedF627Jun 30, 2026

    This citation pertains to intake #3051796Based on observation, interview and record review, the facility failed to a safe and orderly discharge was in place for 1 of 1 resident (Resident #100) reviewed for discharge, resulting in Resident #100 being abruptly discharged from the facility without adequate outpatient services, community resources, and/or training on medical needs causing increased anxiety, agitation and emotional distress. Findings include:Resident #100: Review of an admission Record revealed Resident #100 was a female, with pertinent diagnoses which included dysphagia (difficulty swallowing), COPD (chronic obstructive pulmonary disease - lung disease that block airflow and makes breathing difficult), depression, anxiety, emphysema (progressive irreversible lung disease in… […]

  • Actual harm, isolatedF689Oct 22, 2025

    This citation pertains to intake #2641096.Based on observation, interview, and record review, the facility failed to ensure adequate supervision to prevent resident to resident abuse for 1 resident (Resident #1) of 3 residents reviewed for abuse, resulting in Resident #2 who had a history of delusions, hallucinations and aggression, pushed Resident #1. Resident #1 fell and sustained a closed left femoral neck (hip bone) fracture and subsequent surgical intervention. Findings include: Review of the Facility Report Incident (FRI) initial report to the State Agency on 10/11/2025 revealed {Licensed Practical Nurse (LPN) M} notified the Administrator that at approximately 11:30 AM resident (Resident #1) was observed on the floor near the doorway of resident (Resident #2's) room. […]

  • Actual harm, isolatedF627Oct 8, 2025

    This citation pertains to intake #2616813Based on observation, interview and record review, the facility failed to prevent an unnecessary discharge by providing individualized care for 1 of 1 resident (Resident #101) reviewed for discharge, resulting in Resident #101 being abruptly discharged from the setting in which he was familiar, to an unfamiliar locked memory care unit and subsequently experiencing increased anxiety, agitation and emotional distress requiring pharmacological treatment.Findings include:Review of an admission Record revealed Resident #101 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: dementia (general term used for loss of memory, language, thinking skills that interfere with daily life) with behavioral disturbance.Review of… […]

  • Actual harm, isolatedF604Feb 21, 2025

    This citation pertains to intake MI00150239. Based on interview and record review, the facility failed to prevent the use of physical restraint/confinement for 1 (Resident #100) of 3 residents reviewed for abuse, resulting in Resident #100 being confined by a locked wheelchair placed against the nurse's station and restrained into a seated position. Findings include: Review of an Admission Record revealed Resident #100 was originally admitted to the facility on [DATE] with pertinent diagnoses which included: unspecified psychosis (a mental disorder characterized by a disconnection from reality), vascular dementia (progressive disease resulting in loss of cognitive abilities), and generalized anxiety disorder. […]

  • Actual harm, isolatedF686Apr 6, 2022

    This citation pertains to intake MI 301. Based on interview and record review, the facility failed to prevent the development and worsening of pressure ulcers and implement treatments and monitoring for pressure ulcer prevention and healing for 1 of 2 residents (Resident #104) reviewed for wounds/pressure ulcers, resulting in the development of an Unstageable Pressure Ulcer on sacrum (tailbone), hospitalization due to wound infection, surgical intervention and [CONDITION(S)] (bone infection). […]

Read 33 findings in full →The most serious and the most recent: 33 of 194 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 30, 2026Complaint4 findings · 1 harm
  • Apr 2, 2026Complaint4 findings
  • Dec 3, 2025Standard and complaint14 findings
  • Oct 22, 2025Complaint2 findings · 1 harm
  • Oct 8, 2025Complaint9 findings · 1 harm
  • Jul 29, 2025Complaint3 findings
  • Feb 21, 2025Complaint6 findings · 1 harm
  • Oct 24, 2024Complaint1 finding
Show the 26 earlier surveys
  • Oct 1, 2024Standard and complaint17 findings
  • May 30, 2024Complaint3 findings
  • Jan 4, 2024Complaint3 findings
  • Aug 2, 2023Standard and complaint13 findings
  • May 31, 2023Infection control2 findings
  • Jul 1, 2022Standard and complaint14 findings
  • Apr 6, 2022Complaint2 findings · 1 harm
  • Mar 10, 2021Standard5 findings
  • Jan 5, 2021Infection control1 finding
  • Jul 30, 2020Complaint1 finding
  • Jun 12, 2019Standard9 findings · 1 harm
  • Apr 11, 2019Complaint1 finding
  • Oct 18, 2017Standard and complaint8 findings
  • Sep 15, 2016Standard12 findings · 2 harm
  • Apr 22, 2016Complaint1 finding
  • Apr 12, 2016Complaint3 findings
  • Mar 15, 2016Complaint1 finding
  • Jul 10, 2015Standard and complaint13 findings
  • Jun 24, 2015Complaint1 finding
  • Nov 13, 2014Complaint2 findings · 1 harm
  • May 22, 2014Standard5 findings
  • Apr 19, 2013—11 findings · 1 harm
  • May 18, 2012Standard10 findings
  • Dec 19, 2011—1 finding · 1 harm
  • Jul 8, 2011—6 findings
  • Jan 14, 2011—6 findings · 3 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction