Novi Lakes Health Campus

In the surveyor’s words

From the most serious findings on record at Novi Lakes Health Campus, in the surveyor’s own words.

• Actual harm, isolatedF686Jul 29, 2026

  This citation pertains to intake: 3073158.Based on interviews and record reviews the facility failed to timely implement appropriate treatment and interventions for pressure wounds and failed to identify and timely respond to the worsening of the wound for one (R201) of one resident reviewed for wounds. This resulted in the prompting of the family to insist on the transfer of the resident to a higher level of care and subsequently required multiple debridements and multiple Intravenous antibiotics therapy to treat the infected decubitus ulcer with an associated abscess and fat necrosis of the buttock wound and pain.Findings include:A review of a complaint submitted to the State Agency (SA) reported concerns of the facility failure to promptly treat a wound infection and transferring to a… […]

• Actual harm, isolatedF684May 4, 2023

  Based on observation, interview, and record review, the facility failed to identify and assess/monitor a change in condition timely for one (R99) of two resident reviewed for diarrhea/condition change, resulting in a resident who exhibited increased fatigue, decreased participation in therapy, loose stools, and increased confusion to be transferred to the hospital initiated by a family member and the resident being admitted to the hospital with critically low sodium levels. Findings include: On 5/2/23 at 9:35 AM, R99 was observed lying in bed. At that time, R99 was asked about the care in the facility. R99 reported they had not been feeling well lately and they had diarrhea that was causing bad pain in their stomach. R99 began moaning in pain and stated, Hold on. I have to go again. […]

• Actual harm, isolatedF686Sep 22, 2021

  This citation pertains to Intake Numbers: MI 674 and MI 812 Based on interview and record review, the facility failed to 1) prevent the development of pressure ulcers, 2) ensure accurate wound assessments and coordination of care with outside consultants, and 3) implement treatments timely for one (R603) of three residents reviewed for pressure ulcers, resulting in the development of multiple facility acquired pressure ulcers. Findings include: A complaint was filed with the State Agency that alleged in part, .they reported that she had a deep tissue injury (DTI - intact skin with localized area of persistent non-blanchable deep red, maroon, purple discoloration due to damage of underlying soft tissue) to her right heel . […]

• No harm, potential for more than minimal, widespreadF880Jul 8, 2026

  Based on interview and record review, the facility failed to implement key elements of an effective water management plan for reducing the risk of legionella and other opportunistic pathogens of premise plumbing (OPPP), resulting in the potential for increased risk of respiratory infection among all residents in the facility . Findings include:On 7/7/2026 at 9:45 AM reviewed Water Management Program (WMP) documents with the Director of Plant Operations (DPO) N. Review of the document titled Legionella Water Management Plan (undated, 6 pages) identified the Water Management Team (WMT) as: Executive Director, Director of Plant Operations, Director of Health Services, and Director of Environmental Services. […]

• No harm, potential for more than minimal, widespreadF812May 8, 2025

  Based on observation, interview and record review, the facility failed to store food in accordance with professional standards for food service safety. This deficient practice has the potential to result in food borne illness among all residents that consume food from the kitchen. Findings include: On [DATE] during an initial observation of the kitchen between 7:10 AM-7:40 AM, the following items were observed with the Dining Services Assistant (Staff 'B'): The top loading/reach-in ice cream cooler did not have an internal thermometer and had visible thick build-up of ice around the top perimeter of the inside wall (near the top sliding doors about 8 inches in depth. […]