Deficiency Index

Northchase Nursing and Rehabilitation Center

Wilmington, North Carolina · CCN 345119

27 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
111
Surveys
27
Harm or worse
5
Immediate jeopardy
1
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file23/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
140
Ownership
For profit - Limited Liability company
Chain
PRINCIPLE LONG TERM CARE
County
New Hanover
Medicare-certified since
1979

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Jun 23, 2025

504 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.493.49
Registered-nurse hours per resident day0.76—
Annual nurse turnover39.8%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$7,901 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.7%H—I—
No harm, potential for more than minimalD1244.4%E1348.1%F13.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 27 of the 111 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8042×

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

  • F8062×

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Northchase Nursing and Rehabilitation Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Jan 3, 2024

    Based on observations, record review, and staff and resident interviews, the facility failed to provide a safe transfer when a resident (Resident #1) fell from a mechanical lift while being transferred by Nurse Aide #1 and Nurse Aide #2 and sustained a 10-centimeter laceration to the right ankle requiring 9 sutures, a contusion to the left wrist and left shoulder, and pain as a result of the fall for 1 of 3 residents observed for falls. Findings included: Resident #1 was admitted to the facility on [DATE]. Resident #1 had a diagnoses of congestive heart failure and hypoxia. The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #1 was cognitively intact and demonstrated no behaviors. […]

  • No harm, potential for more than minimal, widespreadF812Jan 26, 2023

    Based on observations, record review, and staff interviews the facility failed to maintain the final rinse cycle temperature of the high temperature sanitizing dish machine at or above 180 degrees Fahrenheit per manufacturers recommendations and failed to routinely monitor and record the dish machine wash and rinse cycle temperatures for 1 of 1 dish machines observed. 2) failed to obtain food temperatures prior to serving and failed to maintain consistent food temperature logs during 1 of 2 observations. 3). failed to label and date leftover food and ensure the nourishment room refrigerator was free from debris for 1 of 2 nourishment rooms (200 Hall nourishment room). […]

  • No harm, potential for more than minimal, patternF761Jun 23, 2025

    Based on observations and staff interviews, the facility failed to discard expired medications on 2 of 4 medication (med) carts observed (200 hall and 100 hall med carts) and date medications when they were opened to allow for the determination of their shortened expiration date for medications stored on 3 of 4 med carts (100 hall, 200 hall, and 400 hall) med carts reviewed for medication storage. Findings included: 1 a. An observation was conducted on 6/11/25 at 9:46 AM of the 200 hall med cart in the presence of Nurse #8. […]

  • No harm, potential for more than minimal, patternF812Jun 23, 2025

    Based on record review, observations and staff interviews, the facility failed to remove expired food items stored for use in 1 of 1 walk-in refrigerator and 1 of 2 nourishment rooms and failed to label and date leftover food in 1 of 2 nourishment rooms observed (Rehabilitation Hall nourishment room). This deficient practice had the potential to affect the food served to the residents. The findings included: 1. An observation in the kitchen on 6/9/25 at 11:00 AM revealed the following items in the walk-in refrigerator: - an opened bag of Swiss cheese with no opened date. - a metal container with pureed mixed fruit with no label and no opened date. - a metal container with stewed tomatoes with an opened date of 5/28/25 and a use by date of 5/29/25. […]

  • No harm, potential for more than minimal, patternF641May 17, 2024

    Based on record review and staff interviews, the facility failed to code the Minimum Data Set (MDS) assessments accurately in the area of nutrition for 4 of 11 residents whose MDS assessments were reviewed for nutrition (Residents #107, #12, #19, # 69). Findings included: 1. Resident #107 was admitted on [DATE] with diagnosis which included adult failure to thrive and diabetes. Review of Resident #107's electronic health record revealed the following weights were recorded: 10/2/2023- 207.3 pounds (Lbs.) 11/10/2023- 205.1 Lbs. 12/5/2023- 194.2 Lbs. 1/19/2024- 181.8 Lbs. 1/30/2024- 177.1 Lbs. 2/9/2024- 172.5 Lbs. 3/26/2024- 147.6 Lbs. 4/2/2024 1:14 PM- 152.3 Lbs. […]

Read 25 findings in full →The most serious and the most recent: 25 of 111 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 23, 2025Standard and complaint8 findings
  • May 17, 2024Standard and complaint14 findings
  • Jan 3, 2024Complaint1 finding · 1 harm
  • Jan 26, 2023Standard and complaint4 findings
  • Jun 10, 2022Complaint2 findings
  • Nov 5, 2021Standard6 findings
  • Aug 13, 2021Complaint7 findings
  • Dec 17, 2020Complaint1 finding · 1 harm
Show the 19 earlier surveys
  • Oct 9, 2020Complaint2 findings
  • Jul 16, 2020Complaint1 finding
  • Jun 2, 2020Infection control1 finding
  • Jan 4, 2020Complaint2 findings · 1 harm
  • Sep 12, 2019Complaint1 finding
  • Jul 20, 2019Standard and complaint18 findings · 2 harm
  • Nov 29, 2018Standard2 findings
  • Oct 18, 2018Complaint4 findings
  • Nov 3, 2017Standard and complaint3 findings
  • May 18, 2017Complaint2 findings
  • Dec 14, 2016Standard9 findings
  • Aug 24, 2016Complaint3 findings
  • Feb 19, 2016Standard and complaint9 findings
  • May 20, 2015Standard5 findings
  • Aug 23, 2013—1 finding
  • May 16, 2013—1 finding
  • Apr 11, 2012—2 findings
  • Jan 19, 2012—1 finding
  • Mar 2, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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