Mountain Manor of Paintsville

In the surveyor’s words

From the most serious findings on record at Mountain Manor of Paintsville, in the surveyor’s own words.

• No harm, potential for more than minimal, isolatedF550Jul 31, 2025

  Based on observation, interview, record review, and facility policy review, the facility failed to provide a dignified dining experience for 2 (Resident #81 and Resident #91) of 2 sampled residents.Findings included: A facility policy titled, Assistance with Meals, revised 09/2013, indicated, 3. Residents Requiring Full Assistance: a. Nursing staff will remove food trays from the food cart and deliver the trays to each resident's room. b. Residents who cannot feed themselves will be fed with attention to safety, comfort, and dignity. A facility policy titled, Dignity, revised 02/2021, indicated, Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. 1. […]

• No harm, potential for more than minimal, isolatedF602Jul 31, 2025

  Based on record review, interview, facility document review, and facility policy review, the facility failed to protect a resident's right to be free from misappropriation of property, which affected 1 (Resident #4) of 3 residents reviewed for personal property. Specifically, a staff member stole Resident #4's credit cards and made multiple unauthorized charges.Findings included: A facility policy titled, Abuse, Neglect, Exploitation and Misappropriation Prevention Program, revised 04/2021, indicated, Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. A facility policy titled, Resident Rights, revised 12/2016, indicated, Employees shall treat residents with kindness, respect, and dignity. The policy revealed, 1. […]

• No harm, potential for more than minimal, isolatedF609Jul 31, 2025

  Based on record review, interview, facility document review, and facility policy review, the facility failed to report an allegation of misappropriation of resident's property to the state survey agency timely, which affected 1 (Resident #4) of 3 residents reviewed for personal property. Specifically, an allegation was made on 07/04/2025 that Resident #4's credit cards that were kept in the resident's room were stolen and unauthorized charges had been made, and the facility did not report the allegation to the state survey agency until 07/07/2025.Findings included: A facility policy titled, Abuse, Neglect, Exploitation and Misappropriation-Reporting and Investigating, revised 04/2021, indicated, All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or… […]

• No harm, potential for more than minimal, isolatedF640Jul 31, 2025

  Based on record review, interview, and review of the Centers for Medicare & Medicaid Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, the facility failed to complete a discharge Minimum Data Set (MDS) upon discharge and transmit the data for 1 (Resident #101) of 1 resident reviewed for resident assessment.Findings included: The Centers for Medicare & Medicaid Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, dated 10/2024, revealed, OBRA [Omnibus Reconciliation Act] Discharge assessments consist of discharge return anticipated and discharge return not anticipated. The manual revealed, 09. […]

• No harm, potential for more than minimal, isolatedF677Jul 31, 2025

  Based on observation, interview, record review, facility document and policy review, the facility failed to provide nail care for 1 (Resident #126) of 3 sampled residents for activities of daily living (ADL).Findings included: A facility policy titled, Activities of Daily Living (ADL), Supporting, dated 03/2018, revealed, Residents will be provided with care, treatment and services as appropriate to maintain or improve their ability to carry out activities of daily living (ADLs). Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good nutrition, grooming and personal and oral hygiene. The policy continued, 1. […]