Miller's Merry Manor

In the surveyor’s words

From the most serious findings on record at Miller's Merry Manor, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF812May 3, 2024

  Based on observation and interview, the facility failed to ensure food brought in by outside sources and placed in resident nourishment refrigerators was stored in accordance with professional standards for food safety and used for food and beverages only, for 3 out of 4 pantry rooms reviewed. This deficient practice had the potential to affect 67 of 67 residents who reside on the units. Findings include: 1. During an observation on 5/2/2024 at 1:32 P.M., the Boulevard unit pantry had an opened container with 5 slices of cheesecake, an opened package of milk chocolate morsels, and 3 full containers of Culver's ice cream in the refrigerator without a label. 2. During an observation on 5/3/3035 at 1:36 P.M., the Windsor unit pantry had a large blue ice pack in the freezer compartment only. […]

• No harm, potential for more than minimal, patternF568Mar 7, 2023

  Based on record review and interview, the facility failed to ensure residents fund statements were sent out timely for 21 of 21 residents with a personal funds account at the facility. Finding includes: During an interview, on 3/3/2023 at 1:43 P.M., Business office staff 6 indicated resident statements were sent out every 6 months. During an interview on, 3/320/23 at 3:07 P.M., the Administrator indicated the business office staff had only worked a year and was not aware that the statements should have been sent out quarterly and not every 6 months. On 3/6/2023 at 4:10 P.M., the Administrator provided the policy titled, Resident Fund Procedures with PCC, undated, and indicated the policy was the one currently used by the facility. The policy indicated . 21. […]

• No harm, potential for more than minimal, isolatedF657Apr 8, 2025

  Based on record review and interview, the facility failed to update the care plan for 1 of 1 residents reviewed for falls (Resident 1). Finding includes: A record review was completed on 4/4/2025 at 11:40 A.M., for Resident 1. Diagnoses included, but were not limited to: chronic pain, anxiety and depression. A Fall assessment, dated 1/10/2025, indicated Resident 1 fell in her room while being transferred from her bed to her wheelchair by a staff member. When the staff member assisted the resident to stand, her knees buckled and the resident fell on to her right knee. A Post IDT (interdisciplinary team) Fall Risk assessment, dated 1/10/2025 indicated the root cause for Resident 1's fall was because a gait belt was not used during the transfer. […]

• No harm, potential for more than minimal, isolatedF679Apr 8, 2025

  Based on observation, record review and interview, the facility failed to provide independent leisure activities for 1 of 2 residents reviewed for activities. (Resident 61) Finding includes: During an observation, on 4/2/2025 at 9:34 A.M. and 2:40 P.M., Resident 61 was observed in bed with her eyes closed without any visual or hearing sensory activities. During an observation, on 4/3/2025 at 2:17 P.M., Resident 61 was observed in bed with her eyes closed without any visual or hearing sensory activities. During an observation, on 4/4/2025 at 10:51 A.M., Resident 61 was observed in her Broda chair at the bedside with her eyes closed. There were no stimulating activities occurring in her room. […]

• No harm, potential for more than minimal, isolatedF692Apr 8, 2025

  Based on record review and interview, the facility failed to provide the recommended laboratory work recommended per the facility dietician for 1 of 3 residents reviewed for nutrition. (Resident 76) Finding includes: A record review for Resident 76 was completed on 4/3/2025 at 1:09 P.M. Diagnoses included, but were not limited to: fracture of the left femur, mild cognitive impairment and chronic kidney disease stage 3b. A Quarterly Minimum Data Set (MDS) assessment, dated 2/19/2025, indicated Resident 76 was cognitively intact and had a stage 2 and 3 pressure ulcer that were not present on admission. […]