Coventry Meadows

In the surveyor’s words

From the most serious findings on record at Coventry Meadows, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF677Mar 1, 2023

  Based on observation, interview, and record review, the facility failed to ensure showers and nail care were provided for 4 residents reviewed (Resident F, Resident K, Resident L, and Resident M). Findings include: On 2/27/23 at 1:38 P.M., the Resident Council President (RCP) was interviewed. She indicated everything was generally well within the facility except for some resident complaints about staffing. She indicated the facility used agency staff who were not familiar with residents routines. The RCP indicated there had been reports from some residents showers were not being given timely on 3 of the 5 hallways. 1. On 2/27/23 at 11:00 A.M., Resident F, identified by the facility as interviewable, was interviewed. […]

• No harm, potential for more than minimal, patternF679Oct 7, 2022

  Based on observation, interview, and record review the facility failed to ensure engaging activities were provided for 4 of 4 residents reviewed. (Resident 5, Resident 75, Resident 52, and Resident 30) Findings include: During a continuous observation, on 10/03/22 from 10:07 AM to 11:45AM, 20 residents were observed in the common area with no activities going on. There was 1 staff (activities) in an office with the door closed around the corner from the tables. The staff came handed out gallon size baggies with orbies (small squishy balls that swell with water) inside one to each table where people sat, 5 in total. After 18 minutes a second staff member came into the common area and activity staff began blowing bubbles. Resident 5 was not observed in the common room. […]

• No harm, potential for more than minimal, patternF812Oct 7, 2022

  Based on observation, interview, and record review the facility failed to ensure proper temperature of food. 124 residents resided in the facility. Findings include: During an observation on 10/03/22 09:06 AM, there was no thermometer observed in the walk in refridgerator. The Dietary Manager (CDM) was unable to provide temperature logs for October. In an interview, the CDM indicated October was a new month and she was unable to provide logs. The CDM indicated she was working 12hr days 7 days a week therefore she could ensure they were taken and within range. The CDM was unable to recall what the temps were on the night prior and asked a Cook for them. The Cook indicated the soup was 175 degrees and the tuna salad was 38. […]

• No harm, potential for more than minimal, patternF880Nov 4, 2021

  Based on observations, interviews and record reviews, the facility failed to properly prevent COVID-19 by wearing Personal Protective Equipment (PPE) properly for 11 of 11 observations. (Employee 1, Employee 2, Employee 3, Employee 4, Employee 5, Employee 6, Employee 7, and Employee 8) Findings include: During observation on 11/4/21 at 12:45 P.M., Employee 8 was sitting at the front desk screening visiting medical providers and employees. Employee 8 was wearing a mask, but no face shield or goggles. During an interview at the same time, Employee 8 indicated if she had to walk to resident areas, then she needed to wear a shield. During observation on 11/4/21 at 12:48 P.M., Employee 7 was wearing her N95 mask with the bottom strap undone, not around her head. […]

• No harm, potential for more than minimal, patternF812Oct 14, 2021

  Based on observation, interview, and record review, the facility failed to ensure sanitation and storage practices were followed in the kitchen, pantries, and during meal service. There were 121 of 122 residents who ate their meals from the facility kitchen. Findings include: 1. An observation of the door entrance to the main kitchen on 10-6-2021 at 9:46 a.m., indicated the secured door entry was in the main dining room. The door was scuffed and appeared dirty with light brown areas on the door and frame. An observation of the walk-in refrigerator on 10-6-2021 at 9:55 a.m., indicated on the shelves to the right of the opening, there were containers without a label describing the contents and the date it was placed in the refrigerator or the use by date. […]