Deficiency Index

Mill Creek Center for Nursing and Rehabilitation

Winston-Salem, North Carolina · CCN 345149

31 surveys since 2012, 14 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
135
Surveys
31
Harm or worse
14
Immediate jeopardy
6
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file24/31

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
66
Ownership
For profit - Limited Liability company
Chain
ALLIANCE HEALTH GROUP
County
Forsyth
Medicare-certified since
1980

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 94 for-profit facilities of 66–99 beds in North Carolina.

Last survey on record

May 28, 2026

165 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.373.42
Registered-nurse hours per resident day0.50—
Annual nurse turnover66.7%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$29,876 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ36.5%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3065.2%E715.2%F36.5%
No harm, potential for minimalA—B24.3%C12.2%
CMS’s current file: 46 of the 135 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F6412×

    Ensure each resident receives an accurate assessment.

In the surveyor’s words

From the most serious findings on record at Mill Creek Center for Nursing and Rehabilitation, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF684May 29, 2024

    Based on observations, record review, and staff, Medical Director and Transportation Agent staff (Driver #1, Supervisor #1, Supervisor #2) interviews, the facility failed to have Resident #1 assessed by a medical professional before repositioning the resident after he was thrown forward out of his wheelchair while inside a contracted transportation van. On 03/20/24 Driver #1 for the Transportation Agent applied the van brakes suddenly to avoid a collision and Resident #1 slid out of his wheelchair onto the floor of the contracted transportation van. Driver #1 repositioned Resident #1 back into his wheelchair before the Resident was assessed by an emergency professional. […]

  • Immediate jeopardy, isolatedF689May 29, 2024

    Based on observations, record review, and staff, Medical Director, Regional Nurse Consultant and Transportation Agent (Driver #1, Supervisor #1 and Supervisor #2) interviews, the facility failed to utilize an occupant restraint system, complete with a shoulder restraint and lap belt, per manufacturer's instructions for Resident #1 who slid out of his wheelchair during transport in a contracted transportation van. Driver #1 applied a shoulder restraint under the armrest of the wheelchair and across the lap of Resident #1 for transport, but did not apply a lap restraint. When Driver #1 applied brakes to avoid hitting a car, Resident #1's buttocks slid out of his wheelchair with his left leg bent forward, and his right leg extended straight out in front. […]

  • Immediate jeopardy, isolatedF880Nov 16, 2023

    Based on observations, staff and Medical Director interviews, and record reviews, the facility staff failed to disinfect a shared blood glucose meter (glucometer) between residents in accordance with the instructions provided by the manufacturer of the disinfectant wipes used for 2 of 6 residents whose blood glucose levels were checked (Residents #168 and #58). Shared glucometers can be contaminated with blood and must be cleaned and disinfected after each use with an approved product and procedure. Failure to use an Environmental Protection Agency (EPA) approved disinfectant in accordance with the manufacturer of the glucometer creates a high likelihood of exposing residents to the spread of blood borne infections. […]

  • No harm, potential for more than minimal, widespreadF655Jun 23, 2022

    Based on record review, resident and staff interviews the facility failed to develop a baseline care plan within 48 hours of admission for 4 of 5 new admissions reviewed Resident # ' s 154, 146, 9 and 201). The findings included: a. Resident #154 was admitted to the facility on [DATE]. On 6/20/22 at 11:45 AM, during an interview with Resident #154, he stated he was getting his antibiotics so he could go out and smoke. Intravenous antibiotics were observed hanging in a bag and being administered to Resident #154. A record review revealed no evidence a baseline care plan was completed for Resident #154. On 6/23/22 at 3:30 PM an interview was conducted with Nurse #2 who stated the Unit Manager completed the baseline care plans. […]

  • No harm, potential for more than minimal, widespreadF812Jun 23, 2022

    Based on observations and staff interviews, the facility failed to maintain sanitary conditions in the kitchen and in 1 of 2 nourishment rooms by not ensuring food items were not stored on the floor; by not ensuring food items were dated and labeled; by not maintaining the food service equipment in clean and debris-free condition; dishware were stacked clean and in good condition; by not ensuring staff were wearing hair coverings and chin guards for facial hair during food preparations; and by not preventing cross contamination of cleaned dishware when using the dishwashing machine. Findings included: 1a. […]

Read 31 findings in full →The most serious and the most recent: 31 of 135 on record.

Every survey on record

FindingsAt actual harm or above

  • May 28, 2026Complaint1 finding
  • Apr 14, 2025Standard and complaint14 findings
  • Jan 7, 2025Complaint2 findings
  • May 29, 2024Complaint2 findings · 2 harm
  • Nov 16, 2023Standard and complaint9 findings · 1 harm
  • Sep 28, 2023Complaint2 findings
  • Nov 22, 2022Complaint2 findings
  • Aug 12, 2022Infection control1 finding
Show the 23 earlier surveys
  • Jun 23, 2022Standard and complaint16 findings
  • May 13, 2021Standard5 findings
  • Feb 24, 2021Complaint2 findings
  • Dec 10, 2019Complaint1 finding
  • May 24, 2019Standard2 findings
  • Feb 14, 2019Complaint1 finding · 1 harm
  • Jan 18, 2019Complaint1 finding
  • May 17, 2018Standard and complaint11 findings · 2 harm
  • Mar 14, 2018Complaint2 findings
  • Jul 22, 2017Standard9 findings
  • Aug 11, 2016Standard2 findings
  • May 12, 2016Complaint4 findings
  • Mar 30, 2016Complaint4 findings
  • Oct 8, 2015Standard and complaint5 findings · 3 harm
  • Jul 8, 2015Complaint3 findings · 2 harm
  • Jun 17, 2015Complaint2 findings
  • May 20, 2015Complaint5 findings
  • Nov 6, 2014Standard and complaint13 findings
  • Jul 30, 2013—1 finding
  • Mar 20, 2013—4 findings · 1 harm
  • Jan 17, 2013—1 finding
  • Oct 23, 2012—1 finding
  • Jun 8, 2012—7 findings · 2 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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