Deficiency Index

Miletree Center

Spencer, West Virginia · CCN 515182

14 surveys since 2009, 2 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
135
Surveys
14
Harm or worse
2
Immediate jeopardy
0
The record, 2009–2025
’09’10’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file11/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
62
Ownership
For profit - Corporation
Chain
GENESIS HEALTHCARE
County
Roane · rural
Medicare-certified since
2002

CMS ratings

Overall
4
Health inspection
4
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 29 for-profit facilities with fewer than 66 beds in West Virginia.

Last survey on record

Aug 18, 2025

448 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.183.50
Registered-nurse hours per resident day0.51—
Annual nurse turnover44.7%39.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3073.2%E1126.8%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 41 of the 135 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6413×

    Ensure each resident receives an accurate assessment.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Miletree Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF838Dec 2, 2021

    Based on interview and review of the Facility Assessment, the facility failed to include an evaluation of the overall number of facility staff needed to ensure sufficient number of qualified staff are available to meet each resident's needs. This oversight had the potential to affect all residents in the facility. Facility census: 55. The regulation outlines that the individualized approach of the facility assessment is the foundation to determine staffing levels and competencies. Therefore, the facility assessment must include an evaluation of the overall number of facility staff needed to ensure sufficient number of qualified staff are available to meet each resident's needs. […]

  • No harm, potential for more than minimal, patternF880Aug 18, 2025

    Based on observation and staff interview, the facility failed to maintain an infection control program while serving from the tray line in the resident dining room. This was a random opportunity for discovery. This practice had the potential to affect more than an isolated number of residents. Facility Census: 56. Findings Include:a) Resident Dining RoomOn 08/11/25 12:12 PM, an observation was made of Dietary Aide #46 working the tray line in the resident dining room. The Dietary Aide #46 kept her gloves on and pushed a tray cart from the tray line to the dining room door. The Dietary Aide #46 used the telephone in the dining room with the same gloves on. […]

  • No harm, potential for more than minimal, patternF641Jul 11, 2024

    b) Resident #42 On 07/09/24 at 1:00 PM, a record review was completed for Resident #42. The review found a physician's order dated 05/31/24 stating, Restraint: Seatbelt while in wheelchair for inability to maintain upright sitting position independently. Release seatbelt every 2 (two) hours for repositioning. (Typed as written.) A review of the Minimum Data Set (MDS) dated [DATE] significant change did not have any indication for the use of restraints. On 07/09/24 at 2:00 PM, the Director of Nursing (DON) confirmed the MDS was incorrect and should have indicated the use of restraints. c) Resident #20 On 07/09/24 at 1:30 PM, a record review was completed for Resident #20. […]

  • No harm, potential for more than minimal, patternF656Jul 11, 2024

    Based on record review and staff interview, the facility failed to develop and/or implement a comprehensive care plan for Resident #10 regarding a diagnosis of diabetes mellitus, Resident #20 for the use of restraints, Resident #52 for fall interventions and meal intake and Resident #47 regarding dental care. This was true for five (5) of 15 residents reviewed during the survey process. Resident Identifiers: #10, #20, #52 and #47. Facility Census: 57. Findings Include: a) Resident #10 On 07/09/24 at 11:15 AM, a record review was completed for Resident #10. The review found the care plan was not developed regarding the diagnosis of diabetes mellitus. […]

  • No harm, potential for more than minimal, patternF692Jul 11, 2024

    Based on observation, record review and staff interview the facility failed to maintain acceptable parameters of nutrition which are consistent with professional standards of practice. This failed practice was found true for two (2) of (2) two residents looked at for nutrition during the Long-Term Care Survey Process. Resident identifiers #9, and #52. Facility Census 57. Findings Include: a) Resident #9 An initial observation on 07/08/24 at 1:00 PM, of Resident #9 eating lunch revealed, she had only eaten about 25% of her lunch and her tray was away from her. […]

Read 22 findings in full →The most serious and the most recent: 22 of 135 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 18, 2025Standard and complaint10 findings
  • Jul 11, 2024Standard15 findings
  • Mar 8, 2023Standard16 findings
  • Dec 2, 2021Standard22 findings
  • Apr 5, 2019Standard21 findings
  • Apr 4, 2018Standard9 findings
  • Nov 12, 2015Standard7 findings
  • Sep 23, 2014Standard11 findings
Show the 6 earlier surveys
  • Oct 24, 2013—6 findings · 1 harm
  • May 23, 2013—1 finding
  • Nov 23, 2011—2 findings
  • Oct 20, 2011—11 findings
  • Sep 27, 2011—2 findings · 1 harm
  • Sep 16, 2009—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction