Hampshire Center

In the surveyor’s words

From the most serious findings on record at Hampshire Center, in the surveyor’s own words.

• Actual harm, isolatedF692Aug 15, 2024

  Based on record review, and staff interview, the facility failed to prevent significant unintended weight loss for Resident #8. This failed practice was found true for (1) of (3) residents reviewed for weight loss during the survey process. Resident identifier: #8. Facility Census 62. The State Agency (SA) determined harm was caused to Resident #8 when significant unintended weight loss occurred of 11.6 percent within 60 days. The failure to identify a decrease in meal intake, which resulted in a significant unintended weight loss from failure to document all meall intake and not providing physician ordered fortified snacks. […]

• No harm, potential for more than minimal, patternF584Dec 10, 2025

  Based on observation, resident interview, and staff interview, this facility failed to ensure a safe, comfortable homelike environment. This failed process was a random opportunity of discovery during Long Term Care Survey Process. Facility census: 61. Findings include a) Resident #43 12/08/25 at 8:45AM observation of Resident #43 sitting in her wheelchair with a blanket wrapped around her, visibly shaking. Throughout interview with Resident #43, she informed this surveyor, I am so cold they just gave me a shower and it was so cold, I like to go early so its warm. 12/08/25 at 8:50A M interview with maintenance director and observing shower room temperature through maintenance director checking shower water temperature which read 94 degrees and room temperature reading 69.8 degrees. […]

• No harm, potential for more than minimal, patternF801Dec 10, 2025

  Based on staff record review, staff interview, the facility failed to ensure all kitchen staff were up to date with their food handler cards. Two (2) of Eight (8) employees did not have food handler's cards. Interview with Dietary Manager, he confirmed these food handler cards were not obtained by expiration dates. This failed practice was a random opportunity for discovery during the Long Term Care Survey Process. Employee identifiers: #20 and #7. Facility census: 61.Findings include a) food handler cards ,record review for all staff in dietary department b) [NAME] #20 date of hire-05/03/2025, did not obtain Food Handler Card until 12/01/2025 c) [NAME] #71 date of hire 08/09/2025, did not obtain Food Handler Card until 12/01/2025

• No harm, potential for more than minimal, patternF803Dec 10, 2025

  Based on observation, resident interview, and staff interview, this facility failed to ensure menus were properly displayed with correct meal and that residents receiving meals were given the correct diet type. This failed practice had the potential to affect more than an isolated number of residents. Resident identifier: #49. Facility census: 67. Findings include: a) 12/07/25 at 11:40AM an observation of a menu board revealed an incorrect menu. Lunch on the board was listed as: Cheeseburger, cucumber salad, French fries, and peaches. Lunch served was maple sage turkey, stuffing, peas, dinner roll and pumpkin pie. During an interview [NAME] #17 confirmed meal was to be maple sage turkey, stuffing, peas, dinner roll, and pumpkin pie. […]

• No harm, potential for more than minimal, patternF804Dec 10, 2025

  Based on observation, resident interviews, and staff interview, the facility failed to ensure food was prepared and served in a palatable, and attractive appearance for the residents that received their nutrition from the kitchen. This failed practice had the potential to affect more than an isolated number of residents. Facility census: 61. Findings include a) Resident #49 12/08/25 12:40 PM Resident #49 called this surveyor to room, upon entering she informed this surveyor the food is a little warmer today, however the potatoes are hard, and the vegetables are mush. Resident #49 handed this surveyor a potato. This potato was observed to be firm to touch. […]