London Health & Rehab Center

In the surveyor’s words

From the most serious findings on record at London Health & Rehab Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF887May 29, 2025

  Based on interview and record review, the facility failed to ensure the COVID-19 vaccine was offered or provided to facility staff. This had the potential to affect all 70 residents residing in the facility. The facility census was 70. Findings include: Review of the staff respiratory virus information fact sheet and acknowledgement, dated 10/06/23, revealed the facility would not be administering the updated COVID-19 vaccine to team members at the facility. Interview with Corporate Registered Nurse (CRN) #500 on 05/29/25 at 12:51 P.M. confirmed the COVID-19 vaccination was available at the facility and further verified the facility did not offer or provide the COVID-19 vaccination to the facility staff.

• No harm, potential for more than minimal, widespreadF812Oct 13, 2022

  Based on observations, staff interview and policy review, the facility failed to store food in a sanitary manner. This had the potential to affect 58 of 58 residents who receive food from the kitchen. The census was 58. Findings include: Observation on 10/11/22 at 9:00 A.M., of the kitchen, revealed three extra large bins, containing flour, food thickener and sugar. In each bin, a large scoop was stored inside each bin. This observation was verified by the Dietary Manager #50. Observation on 10/11/22 at 9:15 A.M., of the walk-in refrigerator revealed a pound of butter block opened, in a bag not sealed with no date. […]

• No harm, potential for more than minimal, widespreadF908Oct 13, 2022

  Based on observations and staff interviews, the facility failed to ensure kitchen equipment maintained in working condition and safe. This had the potential to affect 58 of 58 residents. The census was 58. Findings include: Observation on 10/12/22 at 11:00 A.M., of the kitchen revealed the steamer was not working and the convention oven was not working. Observation of a cookie sheet with a little bit of water covering the bottom of the sheet pan sat on the free-standing grill , the water was steaming. Ten minutes later a smell of something burnt was filtered throughout the kitchen. […]

• No harm, potential for more than minimal, patternF921Feb 20, 2026

  Based on observation and interview, the facility failed to ensure a homelike environment after receiving vendor recommendations. This affected eight of ten rooms observed in the facility. The facility census was 74.Findings include:1. Review of the medical record for Resident #24 revealed an admission date of 01/23/26 with diagnoses of multiple sclerosis, depression, muscle weakness, fatigue, orthostatic hypotension, and transient ischemic attack. Observation on 02/20/26 at 9:25 A.M. of Resident #24 ' s room revealed uncovered soffits located above windows with structured covered fabric window valances. When walking up to look behind the valance, pipes displayed various shapes and sizes with deep gray to black speckled staining. […]

• No harm, potential for more than minimal, patternF584May 29, 2025

  Based on observation, staff interview, and medical record review, the facility failed to ensure resident rooms were maintained in a safe, comfortable, and homelike manner. This affected four (#5, #12, #41, and #47) of 70 residents residing in the facility. The facility census was 70. Findings include: 1. Observation of the facility on 05/29/25 at 10:13 A.M. revealed there was exposed drywall with black spots on it in the corner of Resident #12, Resident #41, and Resident #47's room near the window. There was also a television that was on a wall mount that was removed from the wall with the screws exposed that was sitting on a night stand in Resident #12, Resident #41, and Resident #47's room. Interview with Maintenance Director (MD) #17 on 05/29/25 at 10:13 A.M. […]