Laurels of Massillon, The

In the surveyor’s words

From the most serious findings on record at Laurels of Massillon, The, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF880Jun 24, 2022

  Based on observations, staff interview, record review, and facility policy review, the facility failed to ensure their infection control prevention policy for COVID-19 was implemented to prevent the potential spread of COVID-19. This had the potential to affect all residents. The facility census was 115. Findings include: 1. Initial tour of the facility on 06/23/22 at 10:44 A.M. revealed Housekeeper (HSK) #507 in Resident #107's room wearing a face shield and a surgical mask. HSK #507 was observed putting something in a bag for Resident #107 and talking with Resident #107. Further observation revealed a bin of personal protective equipment (PPE) and a sign that read to see nurse before entering located outside of Resident #107's door. Interview on 06/23/22 at 10:44 A.M. […]

• No harm, potential for more than minimal, patternF804May 14, 2026

  Based on observation, and interview, the facility failed to ensure residents received appetizing food served at palatable temperatures. This affected seven residents (#1, #31, #50, #53, #68, #89 and #117) of 37 residents interviewed for food and nutrition services. The facility census was 134. Findings include:An interview on 05/11/26 at 10:13 A.M. with Resident #53 revealed the food was undercooked especially on weekends. An interview on 05/11/26 at 10:18 A.M. with Resident #1 revealed the food was bland, tasteless and he had to order food out because of it. An interview on 05/11/26 at 10:41 A.M. with Resident #89 revealed he ordered take-out food a lot because the facility food was tasteless and undercooked. An interview on 05/11/26 at 11:39 A.M. […]

• No harm, potential for more than minimal, patternF880May 14, 2026

  Based on observation, record review, interview and facility policy review, the facility failed to ensure infection control practices were implemented correctly during medication administration and urinary catheter care. This affected three Residents (#42, #60, and #89) of eight residents observed for medication administration and one (Resident #57) of one resident observed for urinary catheter care. The facility census was 134. Findings include:1. An observation on 05/14/26 from 8:02 A.M. to 8:20 A.M. with Registered Nurse (RN) #688 revealed the following: at 8:02 A.M. RN #688 was observed exiting Resident #89's room and hand hygiene was not observed prior to dispensing Resident #89's medication. RN #688 then donned personal protective equipment (PPE) which included a gown and gloves. […]

• No harm, potential for more than minimal, patternF921May 14, 2026

  Based on observation, interview, record review, and review of facility policy, the facility failed to maintain the ceiling on the 100-hall in good repair and failed to ensure Resident #154's room furniture was in good repair. This affected 43 residents including all 42 residents (#4, #6, #10, #11, #12, #16, #21, #25, #28, #39, #43, #44, #45, #48, #49, #53, #54, #55, #64, #66, #68, #69, #71, #76, #79, #82, #83, #91, #95, #96, #102, #112, #114, #116, #122, #123, #126, #130, #132, #137, #139, and #142) residing on the 100 hall and Resident #154 of 134 residents observed for physical environment. The facility census was 134.Findings include: 1. […]

• No harm, potential for more than minimal, patternF926May 14, 2026

  Based on observation, interview and review of facility policy, the facility failed to ensure the smoking policy was developed and being implemented to promote smoking safety in designated smoking areas. This affected four residents (#3, #61, #132 and #139) of four residents the facility identified as smokers. The facility census was 134. Findings include: On 05/12/26 at 10:07 A.M., an observation of the designated outdoor smoking area revealed more than 10 cigarette butts were disposed of inside a non-flame resistant trash can with combustible trash.An interview at the time of the observation with Maintenance Director #540 verified more than 10 cigarette butts were disposed of in a non-flame resistant trash can with combustible trash instead of into non-combustible containers. […]