Deficiency Index

Pleasantview Care Center

Parma, Ohio · CCN 365084

20 surveys since 2010, 5 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
36
Surveys
20
Harm or worse
5
Immediate jeopardy
1
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/20

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
162
Ownership
For profit - Corporation
Chain
LEGACY HEALTH SERVICES
County
Cuyahoga
Medicare-certified since
1970

CMS ratings

Overall
5
Health inspection
4
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Aug 21, 2025

445 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.463.43
Registered-nurse hours per resident day0.81—
Annual nurse turnover61.4%48.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG18.3%H—I—
No harm, potential for more than minimalD758.3%E325.0%F18.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 12 of the 36 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6441×

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  • F6561×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6861×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

In the surveyor’s words

From the most serious findings on record at Pleasantview Care Center, in the surveyor’s own words.

  • Actual harm, isolatedF689Apr 17, 2025

    Based on closed record review, review of a facility self-reported incident (SRI), and interviews with staff and the coroner, the facility failed to ensure Resident #145 was provided adequate and necessary care and services during the provision of personal care to prevent an accident/injury. Actual harm occurred on [DATE] when Resident #145, who had right hemiplegia/hemiparesis and was dependent on staff for bed mobility and personal care sustained a significantly displaced acute proximal right humeral neck fracture with medial angulation during care provided by staff. The resident displayed increased pain as a result of the incident and required orthopedic surgical follow-up. This affected one resident (#145) of three residents reviewed for accident hazards. […]

  • Actual harm, isolatedF686Jun 29, 2023

    Based on closed medical record review, hospital record review, policy and procedure review and interview, the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention program to prevent and timely identify bilateral heel pressure ulcers for Resident #165. Actual harm occurred on 01/31/23 when Resident #165, who was cognitively impaired required extensive/dependence on staff for bed mobility and activities of daily living (ADL) care, was found to have an unstageable (full thickness tissue loss in which the base of the ulcer is covered by slough (yellow, tan, gray, green or brown) and/or eschar (tan, brown or black) in the wound bed) pressure ulcer to the right heel and a suspected deep tissue injury (SDTI) (a purple or maroon localized area of… […]

  • No harm, potential for more than minimal, widespreadF812Mar 18, 2022

    Based on observation, interview, and facility policy review the facility failed to ensure food was stored and prepared appropriately to prevent potential foodborne illness. This had the potential to affect 139 residents who received meals in the facility. The facility identified 10 residents (Residents #14, #30, #56, #69, #87, #95, #122, #241, #378 and #429) as receiving no food by mouth. The facility census was 149. Findings include: Observation on 03/14/22 at 8:03 A.M. while completing the initial kitchen tour with Dietary Cook #661 revealed two tray carts with debris in the bottom of the carts, a straw on the floor of one cart, a food lid and debris in the bottom of a second cart, and two kitchen mixers had encrusted food materials behind the mixing bowls of the industrial mixer. […]

  • No harm, potential for more than minimal, widespreadF880Feb 19, 2021

    Based on, observations, interviews and record review, the facility failed to ensure all health care personnel (HCP) utilized personal protective equipment (PPE) properly to attempt to prevent and/or contain the spread of infection related to the global pandemic of [CONDITION(S)]-CoV-2 infection (COVID-19). This had the potential to affect all 133 residents residing at the facility. Findings include: Interview on 02/07/21 at 4:38 P.M. with State tested Nurse Aide (STNA) #350 who was wearing an N-95 mask. STNA #350 stated, I wear one mask for the week, I either take my mask home and leave it in my car or I just leave it in the locker room. They gave us five masks so I wear one a week then change it. Observation on 02/07/21 at 4:51 P.M. revealed STNA #350 exited Resident #107's room. […]

  • No harm, potential for more than minimal, patternF761Jun 13, 2024

    Based on observation, staff interview, and medication storage policy, the facility failed to ensure accurate labeling and storage of resident medication for medication cart #1 located on the Ridgeview unit and proper storage of medication in a locked box for Resident #408. This had the potential to affect 26 residents (6, 7, 8, 19, 23, 24, 26, 33, 36, 40, 48, 51, 55, 60, 63, 64, 81, 82, 90, 91, 98,107, 110, 118, 128, 144) who resided on Ridgeview unit. The census was 154. Findings include: 1. Observation on 06/12/24 at 9:20 A.M. of the medication cart #1 on Ridgeview unit with Licensed Practical Nurse (LPN) #534, revealed four loose white pills at the bottom of the medication cart drawer located between the medication cards. […]

Read 23 findings in full →The most serious and the most recent: 23 of 36 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 21, 2025Complaint1 finding
  • Apr 17, 2025Complaint2 findings · 1 harm
  • Jun 13, 2024Standard4 findings
  • Jun 29, 2023Complaint1 finding · 1 harm
  • Mar 18, 2022Standard3 findings
  • Jul 19, 2021Complaint1 finding
  • Feb 19, 2021Complaint2 findings
  • Dec 10, 2020Infection control2 findings
Show the 12 earlier surveys
  • Aug 11, 2020Infection control1 finding
  • Apr 4, 2019Standard2 findings
  • Aug 20, 2018Complaint1 finding
  • Nov 1, 2017Complaint2 findings
  • Jun 20, 2017Complaint1 finding · 1 harm
  • Jan 26, 2017Standard1 finding
  • Oct 29, 2015Standard and complaint1 finding
  • Jul 31, 2014Standard4 findings · 1 harm
  • Apr 25, 2013—2 findings
  • Jan 19, 2012—3 findings
  • Jan 3, 2011—1 finding · 1 harm
  • Nov 18, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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