Deficiency Index

Las Colinas of Westover

San Antonio, Texas · CCN 676328

34 surveys since 2013. The first finding at harm level was recorded in 2020.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
153
Surveys
34
Harm or worse
6
Immediate jeopardy
4
The record, 2013–2025
’13’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file25/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
140
Ownership
For profit - Corporation
Chain
CARING HEALTHCARE GROUP
County
Bexar
Medicare-certified since
2013

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 209 for-profit facilities with 128 or more beds in Texas.

Last survey on record

Dec 5, 2025

339 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.343.26
Registered-nurse hours per resident day0.44—
Annual nurse turnover43.9%55.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$38,630 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ410.3%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1743.6%E1743.6%F12.6%
No harm, potential for minimalA—B—C—
CMS’s current file: 39 of the 153 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6902×

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

In the surveyor’s words

From the most serious findings on record at Las Colinas of Westover, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF755Aug 6, 2024

    Based on interviews, and record reviews,the facility failed to provide pharmaceutical services including procedures that assure the accurate dispensing and administering of all drugs and biologicals to meet the needs of 1 of 2 residents (Resident #1). The facility failed to prevent Resident #1 from having a methadone overdose due to receiving incorrect medications. An IJ was identified on 8/4/2024. The IJ template was presented to the facility on [DATE] at 7:02 PM. While the IJ was removed on 8/6/2024 at 8:03 PM, the facility remained out of compliance at a scope of isolated and a severity level of no actual harm due to the facilities need to continue to monitor the effectiveness of their plan. […]

  • Immediate jeopardy, isolatedF760Aug 6, 2024

    Based on interviews, and record reviews,the facility failed to ensure residents are free of any significant medication error for 1 of 2 residents (Resident #1). The facility failed to prevent Resident #1 from having a methadone overdose due to receiving incorrect medications. An IJ was identified on 8/4/2024. The IJ template was presented to the facility on [DATE] at 7:02PM. While the IJ was removed on 8/6/2024 at 8:03PM, the facility remained out of compliance at a scope of isolated and a severity level of no actual harm due to the facilities need to continue to monitor the effectiveness of their plan. This deficient practice could place residents at risk of receiving incorrect medications resulting in hospitalization or death. […]

  • Immediate jeopardy, isolatedF580Dec 23, 2023

    Based on interview, and record review the facility failed to consult with the physician when the resident experienced a change in condition for 1 of 1 resident (Residents #1) reviewed for a notification of a change of condition, in that; LVN A did not assess Resident #1 or notify the Physician of Resident #1's change in condition on 12/15/23 when Resident # 1's family member came to LVN A with concerns about the resident's catheter being plugged and abnormal confusion. On 12/22/2023 at 4:31 p.m., an Immediate Jeopardy (IJ) was Identified. […]

  • Immediate jeopardy, isolatedF684Dec 23, 2023

    Based on interview and record review, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 1 of 1 residents (Resident #1) reviewed quality of care in that: The facility failed to immediately assess Resident #1 or notify the physician when a change of condition was voiced by Resident #1's family member. On 12/22/2023 at 4:31 p.m., an Immediate Jeopardy (IJ) was Identified. While the IJ was removed on 12/23/2023, the facility remained out of compliance at a severity of actual harm but with potential for more than minimal harm and with a scope isolated due to the facility continuing to monitor the implementation and effectiveness of their plan of removal. […]

  • Actual harm, isolatedF686Nov 17, 2022

    Based on interview and record review, the facility failed to ensure that a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for one of three residents (Resident # 2) reviewed for pressure sores. The facility failed to ensure Resident #2 received wound care treatment for [MEDICAL RECORD OR PHYSICIAN ORDER] . This failure could place additional residents at risk for a delay in treatment, a decline in health, hospitalization , or in a significant decline in health. The findings included: Closed record review of Resident #2's admission record revealed an admitted [DATE] with a diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

Read 26 findings in full →The most serious and the most recent: 26 of 153 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 5, 2025Complaint1 finding
  • Dec 3, 2025Standard12 findings
  • Nov 25, 2025Complaint2 findings
  • Sep 27, 2024Standard11 findings
  • Aug 6, 2024Complaint2 findings · 2 harm
  • Apr 30, 2024Complaint1 finding
  • Dec 23, 2023Complaint2 findings · 2 harm
  • Dec 11, 2023Infection control3 findings
Show the 26 earlier surveys
  • Jul 31, 2023Standard and complaint5 findings
  • Nov 17, 2022Infection control5 findings · 1 harm
  • Jun 17, 2022Standard17 findings
  • Jun 9, 2022Complaint4 findings
  • Nov 17, 2021Infection control1 finding
  • Aug 13, 2021Complaint4 findings
  • Apr 20, 2021Complaint1 finding
  • Apr 9, 2021Standard9 findings
  • Mar 31, 2021Complaint1 finding
  • Mar 11, 2020Complaint1 finding
  • Feb 25, 2020Complaint1 finding · 1 harm
  • Aug 14, 2019Standard5 findings
  • Mar 1, 2019Complaint2 findings
  • Aug 3, 2018Standard14 findings
  • Aug 2, 2017Complaint1 finding
  • Jun 16, 2017Standard6 findings
  • May 5, 2017Complaint1 finding
  • Sep 23, 2016Complaint1 finding
  • Jun 6, 2016Standard10 findings
  • Jan 21, 2016Complaint1 finding
  • Dec 10, 2015Complaint1 finding
  • Oct 19, 2015Complaint8 findings
  • May 12, 2015Complaint1 finding
  • Apr 2, 2015Standard4 findings
  • Jan 31, 2014—14 findings
  • Jul 30, 2013—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction