Jeanne Jugan Center

In the surveyor’s words

From the most serious findings on record at Jeanne Jugan Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF880Feb 26, 2024

  Based on observation, interview, and record review, the facility failed to establish and maintain a comprehensive infection prevention and control program designed to help prevent the development and transmission of water-borne pathogens (a bacterium, virus, or other microorganism that can cause disease), and failed to provide documented assessments for such an outbreak with accepted response protocols, in accordance with Centers for Medicare and Medicaid Services (CMS) guidelines. This deficient practice had the potential to affect all residents, visitors, volunteers, and staff who resided, visited, used, or worked in the facility. The facility census was 24 residents with a licensed capacity for 26 residents at the time of the survey. 1. Observation on 2/21/24 between 1:38 P.M. […]

• No harm, potential for more than minimal, patternF812Aug 6, 2025

  Based on observation, interview and record review the facility failed to ensure the proper labeling and/or disposal of foodstuffs to preserve their freshness, in accordance with State of Missouri rules and regulations, established national guidelines, and professional standards for food service safety and to wear proper hair restraints when handling food. These deficient practices had the potential to affect all residents, visitors, volunteers, and staff who ate food from the kitchen. […]

• No harm, potential for more than minimal, patternF567Aug 18, 2022

  Based on interview and record review, the facility failed to act in the best interests of their residents who held a Resident Trust Fund (RTF) by not securing their monies in an interest bearing bank account. The deficient practice affected 19 residents who authorized the facility to manage their monies and funds. The facility census was 24 residents. 1. Record review of the facility's individual RTF bank statements dated, August 2021 to July 2022, showed these bank accounts to be non-interest bearing accounts for all of the residents who had a RTF with the facility. The average 12-month balance of these statements was $83,146.55. […]

• No harm, potential for more than minimal, patternF732Aug 18, 2022

  Based on observation, interview, and record review, the facility failed to post required nurse staffing information, which included the total and actual hours worked by direct care staff who were directly responsible for resident care, per shift on a daily basis and visible for residents, visitors, and staff to view. The facility census was 24 residents. Record review of the facility's policy Posting Direct Care Staffing Numbers dated 7/2005 showed: -The number of nursing personnel responsible for providing direct care to residents would be posted on a daily basis for each shift. -The number of licensed nurses and Certified Nursing Assistants (CNAs) who provide direct care would be posted. 1. […]