Deficiency Index

Heritage Hall Wise

Wise, Virginia · CCN 495350

14 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
90
Surveys
14
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file11/14

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
97
Ownership
For profit - Limited Liability company
Chain
HERITAGE HALL
County
Wise · rural
Medicare-certified since
2001

CMS ratings

Overall
4
Health inspection
4
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=17, floor 20).

Last survey on record

Aug 1, 2024

830 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.583.42
Registered-nurse hours per resident day0.34—
Annual nurse turnover37.9%47.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD20100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 20 of the 90 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F8422×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F5631×

    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

In the surveyor’s words

From the most serious findings on record at Heritage Hall Wise, in the surveyor’s own words.

  • No harm, potential for more than minimal, isolatedF641Aug 1, 2024

    Based on staff interview and clinical record review, the facility staff failed to accurately complete Minimum Data Set (MDS) assessments for 2 of 23 residents (Residents #32 and #85). The findings included: 1. For Resident #32, the facility staff coded the MDS assessment to indicate this resident was receiving anticoagulant medications when in fact they were receiving antiplatelet medications. Resident #32's diagnoses included hemiplegia and hemiparesis following cerebral infarction and heart failure. Section C (cognitive patterns) of Resident #32's annual MDS assessment with an assessment reference date (ARD) of 05/01/24 included a brief interview for mental status (BIMS) score of 15 out of a possible 15 points. Per the MDS manual a score of 15=cognitively intact. […]

  • No harm, potential for more than minimal, isolatedF657Aug 1, 2024

    Based on staff interview and clinical record review, the facility staff failed to review and revise the comprehensive care plan (CCP) for 2 of 23 residents (Residents #35 and #63). The findings included: 1. For Resident #35, the facility staff failed to review and revise the CCP to capture the current treatment orders to the residents lower legs. Resident #35's diagnoses included type 2 diabetes, edema, and hypertension. Section C (cognitive patterns) of Resident #35's quarterly minimum data set (MDS) assessment with an assessment reference date (ARD) of 07/03/24 included a brief interview for mental status (BIMS) score of 8 out of a possible 15 points. Per the MDS manual a score of 8=moderately impaired. […]

  • No harm, potential for more than minimal, isolatedF695Aug 1, 2024

    Based on observation, staff interview, clinical record review, and facility document review, the facility staff failed to ensure that 1 of 23 residents were utilizing provider ordered Oxygen (Resident #63). The findings included: The facility staff failed to follow the providers orders for Oxygen administration. Resident #63's diagnoses included acute respiratory failure with hypoxia and hypercapnia, chronic obstructive pulmonary disease, and history of other malignant neoplasm of bronchus and lung. Section C (cognitive patterns) of Resident #63's quarterly minimum data set (MDS) assessment with an assessment reference date (ARD) of 07/03/24 included a brief interview for mental status (BIMS) summary score of 4 out of a possible 15 points. […]

  • No harm, potential for more than minimal, isolatedF580Feb 10, 2022

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to notify a resident's responsible party of changes in condition for one of eight sampled residents, Resident #6. Resident #6's responsible party was not notified of significant weight losses. The findings include: Resident #6's diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #6's minimum data set (MDS) assessment, with an assessment reference date (ARD) of 8/27/21, was dated as being completed on 8/30/21. Resident #6 was assessed as sometimes being able to make themself understood and as usually able to understand others. Resident #6 was assessed as having problems with short-term memory and as having problems with long-term memory. […]

  • No harm, potential for more than minimal, isolatedF842Feb 10, 2022

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to maintain a complete an accurate clinical record for 2 of 8 residents, Residents #5 and #1. For Resident #5, the facility staff failed to document a decline in condition. Resident #1 tested positive for COVID-19 on [DATE]. Resident #1's clinical record failed to include vital signs for [DATE], [DATE], and [DATE] per facility policy for COVID-19 monitoring. The findings included: 1. Resident #5's diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Section C (cognitive patterns) of Resident #5's quarterly MDS (minimum data set) assessment with an ARD (assessment reference date) of [DATE] included a BIMS (brief interview for mental status) summary score of 15 out of a possible 15 points. […]

Read 20 findings in full →The most serious and the most recent: 20 of 90 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 1, 2024Standard3 findings
  • Feb 10, 2022Complaint3 findings
  • Aug 16, 2021Standard8 findings
  • May 12, 2021Complaint1 finding
  • Feb 3, 2021Complaint2 findings
  • Sep 26, 2019Standard9 findings
  • Jun 22, 2018Standard11 findings
  • Apr 6, 2017Standard7 findings
Show the 6 earlier surveys
  • Apr 14, 2016Standard9 findings
  • May 7, 2015Standard and complaint5 findings
  • Jun 5, 2014Standard3 findings
  • Jun 5, 2013—6 findings
  • Jul 27, 2012—17 findings
  • Jun 9, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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