Heritage Hall Lexington
East Lexington, Virginia · CCN 495321
13 surveys since 2011, 14 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 90
- Surveys
- 13
- Harm or worse
- 14
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 60
- Ownership
- For profit - Limited Liability company
- Chain
- HERITAGE HALL
- County
- Lexington City · rural
- Medicare-certified since
- 1997
CMS ratings
- Overall
- 4
- Health inspection
- 3
- Staffing
- 4
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=19, floor 20).
Last survey on record
Aug 28, 2025
438 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.05 | 3.46 |
| Registered-nurse hours per resident day | 0.56 | — |
| Annual nurse turnover | 44.2% | 55.1% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G210.5% | H— | I— |
| No harm, potential for more than minimal | D1052.6% | E631.6% | F— |
| No harm, potential for minimal | A— | B15.3% | C— |
In the surveyor’s words
From the most serious findings on record at Heritage Hall Lexington, in the surveyor’s own words.
- Actual harm, isolatedF658Sep 21, 2022
Based on staff interview, clinical record review, facility document review, and in the course of a complaint investigation, the facility staff failed to follow professional standards of quality for one of 17 residents in survey sample (Resident # 54). Nursing staff did not follow professional standards of clinical practice during medication administration. Resident #54 was not properly identified and was administered the roommate's medications in error. Resident #54 was sent to the emergency room and was admitted to the intensive care unit. Resident #54 developed [CONDITION(S)] (low blood pressure) & [CONDITION(S)] (low heart rate) which required intravenous (IV) fluids, medication, and continued telemetry (heart) monitoring. This indicated harm. […]
- Actual harm, isolatedF757Sep 21, 2022
Based on staff interview, clinical record review, facility document review, and in the course of a complaint investigation, the facility staff failed to ensure one of 17 residents (Resident #54) was free from unnecessary medications. Resident #54 was administered her roommate's medications in error and was transferred to hospital, where she required treatment. This indicated harm. The findings were: Resident #54 was admitted to the facility with diagnoses, including but not limited to: unspecified kidney injury, [CONDITION(S)], [CONDITION(S)], [CONDITION(S)], [CONDITION(S)], and dementia. The MDS (minimum data set) that was completed for Resident #54 was an OBRA Admission Assessment with an ARD (assessment reference date) of 07/02/2021. […]
- No harm, potential for more than minimal, patternF585Aug 28, 2025
Based on observations, resident interview, staff interview, facility documentation review, clinical record review, and in the course of a complaint investigation failed to post grievance information and failed to ensure an accurate grievance process for one resident, Resident #30 (R30) out of a survey sample of 19 residents. The findings included:1.The facility failed to ensure that grievance forms were readily available to residents and failed to identify and communicate who the designated grievance officer was at the facility. On 8/26/25 at 1:45 p.m., an observation was made in the facility. […]
- No harm, potential for more than minimal, patternF607Aug 28, 2025
Based on staff interviews, facility documentation the facility staff failed to implement their abuse policy for prescreening potential employees for five of 25 records reviewed. The findings included:The facility failed to follow its abuse prevention and background check policies as evidenced by not obtaining reference checks for two employees, not completing registry checks for two employees, and hiring an employee with a felony barrier crime. On 8-27-25, an employee record review was conducted. During the review, it was identified that one employee had no reference checks completed, and another had two reference checks that were not completed. Two nurses had findings noted on their licenses, but the facility did not obtain information about those findings. […]
- No harm, potential for more than minimal, patternF761Aug 28, 2025
Based on observation, staff interview, and facility documentation review, the facility staff failed to label and store medications appropriately in the one medication room and on one of two medication carts (pink hall cart). The findings included:On 8/26/25 at10:08 a.m., an observation/inspection was conducted of the medication storage room in the presence of licensed practical nurse #2 (LPN #2). Within the medication room storage cabinet with over-the-counter medications there was four full bottles of Oyster shell calcium 500 mg. Each bottle had 200 tabs each and all had an expiration date of 6/2025. Each bottle had a sticker that read [pharmacy name redacted] nurse consulting- medication expiring soon, please review. […]
Read 29 findings in full →The most serious and the most recent: 29 of 90 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 28, 2025Standard13 findings
- Oct 16, 2024Complaint2 findings
- Sep 21, 2022Complaint2 findings · 2 harm
- May 12, 2021Standard2 findings
- Feb 14, 2019Standard5 findings · 1 harm
- Apr 4, 2018Complaint2 findings · 1 harm
- Feb 12, 2018Standard and complaint24 findings · 6 harm
- Dec 7, 2016Standard1 finding
Show the 5 earlier surveys
- Oct 14, 2015Standard1 finding
- Nov 5, 2014Standard and complaint3 findings
- Dec 11, 2013Standard25 findings · 4 harm
- Dec 19, 2012—8 findings
- Nov 9, 2011—2 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Regency Health and Rehabilitation CenterYorktownno harm findings
- Belvoir Woods Health Care Center at the FairfaxFort Belvoirno harm findings
- Westminster Canterbury Blue RiCharlottesville1 harm finding
- Norview Heights Rehabilitation and NursingNorfolkno harm findings
- Dinwiddie Health and Rehab CenterPetersburg1 harm finding
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