Deficiency Index

Heritage Hall Front Royal

Front Royal, Virginia · CCN 495301

10 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
61
Surveys
10
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file7/10

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
For profit - Limited Liability company
Chain
HERITAGE HALL
County
Warren
Medicare-certified since
1995

CMS ratings

Overall
5
Health inspection
5
Staffing
2
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=6, floor 20).

Last survey on record

May 15, 2024

908 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.693.46
Registered-nurse hours per resident day0.46—
Annual nurse turnover47.4%55.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD6100.0%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 6 of the 61 citations on record.

In the surveyor’s words

From the most serious findings on record at Heritage Hall Front Royal, in the surveyor’s own words.

  • No harm, potential for more than minimal, isolatedF622May 15, 2024

    Based on staff interview, facility document review and clinical record review, it was determined that the facility staff failed to provide all required documentation to the receiving facility upon a hospital transfer for one of 20 residents in the survey sample; Resident #11. The findings include: A review of the clinical record revealed a nurse's note dated 3/1/24 documented, Resident voiced increased fatigue, started SQ (subcutaneous) normal saline 0.9% fluids 1000ml (1000 milliliters) bag at 80ml/hr (80 milliliters per hour) in RUQ (right upper quadrant) without difficulties Called NP (nurse practitioner) N/O (new order) Send to ED (emergency department) for further evaluation d/t (due to) hyperkalemia. Voicemail left for emergency contact. No return call at this time. […]

  • No harm, potential for more than minimal, isolatedF656May 15, 2024

    Based on clinical record review, staff interview and facility document review, it was determined that the facility staff failed to develop and/or follow the comprehensive care plan for three of 20 residents in the survey sample, Residents #42 (R42), R14 and R7. The findings include: 1. For R42 the facility staff failed to develop the comprehensive care plan for the use of bed rails. R42 was admitted to the facility with diagnosis that included but was not limited to muscle weakness. On the most recent MDS (minimum data set), a quarterly assessment with an ARD (assessment reference date) of 02/10/2024, the resident scored two out of 15 on the BIMS (brief interview for mental status), indicating R42 was severely impaired of cognition for making daily decisions. […]

  • No harm, potential for more than minimal, isolatedF757May 15, 2024

    Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to evidence the monitoring of side effects for the use of an anticoagulant for two of 20 residents in the survey sample, Residents #7 and #14. The findings include: 1. For Resident #7, the facility staff failed to evidence the monitoring of side effects for the use of Xarelto (Rivaroxaban) (1) On the most recent MDS (minimum data set) assessment, a quarterly assessment, with an assessment reference date of 4/29/24, the resident scored a 10 out of 15 on the BIMS (brief interview for mental status) score, indicating the resident was moderately impaired for making daily decisions. […]

  • No harm, potential for more than minimal, isolatedF641Sep 8, 2022

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to maintain an accurate MDS (minimum data set) assessment for one of 26 residents in the survey sample, Resident # 31. The findings include: The facility staff inaccurately coded two MDS assessments that Resident #31 was receiving insulin when in fact the resident was not receiving insulin. On the most recent MDS assessment, an annual assessment, with an ARD (assessment reference date) of 7/6/2022, the resident scored a 15 out of 15 on the BIMS (brief interview for mental status), indicting the resident was not cognitively impaired for making daily decisions. […]

  • No harm, potential for more than minimal, isolatedF698Sep 8, 2022

    Based on staff interview, facility document review, and clinical record review, it was determined the facility staff failed to ensure ongoing communication with the dialysis center for one of 26 residents in the survey sample, Resident #112. The findings include: The facility staff failed to review the dialysis communication book upon return to the facility and failed to ensure the dialysis center documented in the communication book post dialysis for Resident #112. There was no completed MDS (minimum data set) assessment completed for Resident #112 at the time of the survey. The physician orders dated, 9/2/2022, documented in part, Pre dialysis vitals (blood pressure, temperature, pulse and respirations) Q (every) T - Th - Sat (Tuesday, Thursday, Saturday), complete in dialysis book. […]

Read 20 findings in full →The most serious and the most recent: 20 of 61 on record.

Every survey on record

FindingsAt actual harm or above

  • May 15, 2024Standard3 findings
  • Sep 8, 2022Standard2 findings
  • May 26, 2021Standard1 finding
  • Aug 14, 2019Standard2 findings
  • Aug 23, 2018Standard12 findings
  • Jul 28, 2017Standard18 findings
  • Jul 21, 2016Standard12 findings
  • Jul 10, 2014Standard5 findings
Show the 2 earlier surveys
  • Jul 26, 2013—4 findings
  • Jun 30, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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