Heritage Hall - Brookneal
Brookneal, Virginia · CCN 495242
9 surveys since 2010, and no finding has been recorded at harm level.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 60
- Surveys
- 9
- Harm or worse
- 0
- Immediate jeopardy
- 0
No finding on record has been cited at harm level or above.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 60
- Ownership
- For profit - Corporation
- Chain
- HERITAGE HALL
- County
- Campbell
- Medicare-certified since
- 1991
CMS ratings
- Overall
- 5
- Health inspection
- 5
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=7, floor 20).
Last survey on record
Dec 16, 2021
1,789 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.98 | 3.46 |
| Registered-nurse hours per resident day | 0.33 | — |
| Annual nurse turnover | 40.0% | 55.1% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1076.9% | E17.7% | F17.7% |
| No harm, potential for minimal | A— | B— | C17.7% |
Most frequently cited here
In CMS’s current monthly file.
- F8802×
Provide and implement an infection prevention and control program.
- F5781×
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F5821×
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- F6221×
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- F6231×
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
In the surveyor’s words
From the most serious findings on record at Heritage Hall - Brookneal, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF578Dec 16, 2021
Based on record review, interview and review of facility policy, the facility failed to ensure residents had the right to formulate an advance directive and/or prominently displayed information in the medical record about whether or not the resident executed an advance directive. This affected five (Residents (R)4, R12, R18, R33 and R43) of five residents reviewed for advance directives. Additionally, R4 did not receive written information regarding advance directives in accordance with facility policy. Findings include: Review of the facility's policy titled Advance Directives © 2001 MED-PASS, Inc. […]
- No harm, potential for more than minimal, isolatedF582Dec 16, 2021
Based on record review and interview, the facility failed to provide a Form CMS- (Centers for Medicaid and Medicare Services) Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) and Form CMS- (Centers for Medicaid and Medicare Services) Notice of Medicare Non-Coverage (NOMNC) to two of three residents (Resident (R) 207 and R29) reviewed for beneficiary notices. This failure prevented R29 and R207 or their responsible party from making an immediate appeal of the decision to end Medicare coverage of services. Findings include: Review of the medical records revealed that R207 and R29 were given the incorrect forms when they were discharged from a Medicare covered Part A stay. These two residents were discharged back into the facility under skilled nursing. […]
- No harm, potential for more than minimal, isolatedF641Dec 16, 2021
Based on record review, staff interview, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to ensure one resident (Resident (R) 15) out of 26 sampled residents had an accurate Minimum Data Set (MDS) assessment. Findings include: Review of the RAI Manual, dated 10/01/19, indicated, . Active diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] .It is important to note here that information obtained should cover the same observation period as specified by the MDS items on the assessment and should be validated for accuracy (what the resident's actual status was during that observation period) by the IDT completing the assessment. […]
- No harm, potential for more than minimal, isolatedF657Dec 16, 2021
Based on observation, record review, interviews, and review of facility policy, the facility failed to ensure a resident's Care Plan was revised for one of 25 residents (Resident (R) 15) sampled which accurately reflected the resident's history of Post-Traumatic Stress Disorder ([CONDITION(S)]). The facility also failed to ensure R29's representative was invited to care plan meetings. Findings include: 1. Review of R15's electronic medical record (EMR) undated Face Sheet, located under the tab titled Face Sheet indicated R15 was admitted to the facility on [DATE], with a diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . […]
- No harm, potential for more than minimal, isolatedF755Dec 16, 2021
Based on record review and interviews, the facility failed to assure one resident (R)22 of one reviewed for timely medication administration received ordered pain medication in a timely manner. The facility failed to reorder R22's pain medication in a timely manner. Findings include: Review of R22's electronic medical record (EMR) undated Face Sheet, located under the tab titled Face Sheet indicated R22 was admitted to the facility on [DATE], with diagnoses including [CONDITION(S)] following cerebral infarction (stroke) and [CONDITION(S)]. Review of R22's annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) 10/28/21 indicated a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R22 had intact cognition. […]
Read 20 findings in full →The most serious and the most recent: 20 of 60 on record.
Every survey on record
FindingsAt actual harm or above
- Dec 16, 2021Standard7 findings
- Jan 24, 2019Standard6 findings
- Oct 19, 2017Standard5 findings
- Oct 17, 2016Standard14 findings
- Nov 5, 2015Standard7 findings
- Jan 14, 2015Standard and complaint7 findings
- Jan 3, 2013—4 findings
- Nov 7, 2011—3 findings
Show the 1 earlier survey
- Dec 8, 2010—7 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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