Deficiency Index

Hendersonville Health and Rehabilitation

Flat Rock, North Carolina · CCN 345493

16 surveys since 2010. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
69
Surveys
16
Harm or worse
6
Immediate jeopardy
6
The record, 2010–2024
’10’15’20’24
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
130
Ownership
For profit - Limited Liability company
Chain
SANSTONE HEALTH & REHABILITATION
County
Henderson
Medicare-certified since
1999

CMS ratings

Overall
5
Health inspection
5
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Sep 11, 2024

789 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.503.49
Registered-nurse hours per resident day0.38—
Annual nurse turnover37.1%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD981.8%E218.2%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 11 of the 69 citations on record.

In the surveyor’s words

From the most serious findings on record at Hendersonville Health and Rehabilitation, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF756Jun 16, 2023

    Based on record review and interviews with the resident, staff, Consultant Pharmacist, and Medical Director (MD), the Consultant Pharmacist failed to identify drug irregularities and provide recommendations for 1 of 5 residents reviewed for unnecessary medications (Residents #34). The findings included: Resident #34 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus. Review of the physician's orders dated 05/31/23 revealed Resident #34 had an order to receive 10 units of Basaglar insulin subcutaneously once daily at bedtime for diabetes. The order specified to hold the insulin when Resident #34's capillary blood glucose (CBG) was lower than 150 milligrams per deciliter (mg/dL). […]

  • No harm, potential for more than minimal, patternF760Jun 16, 2023

    Based on record review and interviews with the resident, staff, Consultant Pharmacist, and Medical Director (MD), the facility failed to prevent a significant medication error when nurses failed to follow physician's parameter as ordered during insulin administration. As a result, Resident #34 received 10 doses of unnecessary Basaglar insulin within 15 days. This affected 1 of 5 residents reviewed for unnecessary medications (Resident #34). The findings included: Resident #34 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus. Review of the physician's orders dated 05/31/23 revealed Resident #34 had an order to receive 10 units of Basaglar insulin subcutaneously once daily at bedtime for diabetes. […]

  • No harm, potential for more than minimal, patternF584Oct 14, 2021

    Based on observations and staff interviews the facility failed to maintain the base of a toilet in sanitary condition for 1 of 15 rooms (Room #302), maintain a bedside commode in good condition for 1 of 3 bedside commodes (Room #302), maintain doors in good condition for 2 of 15 rooms (Room #309 and Room #310), and maintain wheelchair brakes in sanitary condition for 1 of 13 wheelchairs (Wheelchair #1) reviewed for a safe, clean, comfortable, and homelike environment. Findings included: 1. An observation of the bathroom of Room #302 on 10/11/21 at 10:21 PM revealed a black substance that was easily removable at the base of the toilet and the front metal bar of a beside commode that was sitting over the toilet had an area of rust to the front bar. […]

  • No harm, potential for more than minimal, patternF812Oct 14, 2021

    Based on observations, record review, and staff interviews, the facility failed to remove expired food stored ready for use in 1 of 1 walk-in refrigerator, and ensure staff had all hair covered during food production which had the potential to cause cross-contamination of food served to residents in 2 of 6 dietary staff. Findings included: 1. An observation in the walk-in refrigerator on [DATE] at 9:39 AM revealed a sealed plastic bag of sliced onions dated [DATE]. The sliced onions showed signs of spoilage that included discoloration, a fluid coating, and foul odor. Signage titled Refrigeration Date Storage Chart posted on the outside door of the walk-in refrigerator and observed on [DATE] at 9:39 AM stated, cut or prepared vegetables should be used or discarded in 7 days. […]

  • No harm, potential for more than minimal, isolatedF554Sep 11, 2024

    Based on observations, record review, and staff interviews the facility failed to assess the ability of a resident to self-administer medication for 1 of 1 resident with medication observed in the room (Resident #84). Findings included: Resident #84 was admitted to the facility 08/07/24. Review of the medical record revealed no documentation that Resident #84 was assessed for self-administration of medications. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #84 was moderately cognitively impaired. […]

Read 26 findings in full →The most serious and the most recent: 26 of 69 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 11, 2024Standard and complaint3 findings
  • Jun 16, 2023Standard and complaint8 findings
  • Oct 14, 2021Standard3 findings
  • Jul 25, 2019Standard2 findings
  • Feb 12, 2019Complaint1 finding
  • Jun 7, 2018Standard and complaint8 findings
  • Mar 29, 2018Complaint2 findings
  • Nov 19, 2017Complaint7 findings · 6 harm
Show the 8 earlier surveys
  • Jul 20, 2017Standard4 findings
  • Jun 10, 2016Standard3 findings
  • Mar 13, 2014Standard1 finding
  • Jan 16, 2014Standard and complaint5 findings
  • Nov 9, 2012—6 findings
  • Apr 4, 2012—1 finding
  • Dec 1, 2011—7 findings
  • Oct 7, 2010—8 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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