Deficiency Index

The Shannon Gray Rehabilitation & Recovery Center

Jamestown, North Carolina · CCN 345552

24 surveys since 2011. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
71
Surveys
24
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file19/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
150
Ownership
For profit - Corporation
Chain
Independent
County
Guilford
Medicare-certified since
2010

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=14, floor 20).

Last survey on record

Jun 26, 2026

136 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.833.49
Registered-nurse hours per resident day0.29—
Annual nurse turnover56.9%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1076.9%E215.4%F—
No harm, potential for minimalA—B17.7%C—
CMS’s current file: 13 of the 71 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5651×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6231×

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

In the surveyor’s words

From the most serious findings on record at The Shannon Gray Rehabilitation & Recovery Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF761Jun 26, 2026

    Based on observations and staff interviews, the facility failed to remove expired medications stored in 1 of 3 medication rooms and 1 of 6 medication carts reviewed for medication storage (Over the Counter (OTC) Medication Storage Room and Medication Cart for 800 hall).The findings included:a. An observation of the Over the Counter Medication Storage Room was conducted on 6/24/2026 at 9:33 AM in the presence of the Supply Coordinator. The observation revealed the following expired medications:-Two bottles of vitamin D-3 10 micrograms (mcg) film-coated tablets (a dietary supplement medication) with an expiration date of 9/2025. Both bottles were opened and observed without labels indicating their opening dates. One bottle contained 65 tablets, and the second bottle contained 34 tablets. […]

  • No harm, potential for more than minimal, patternF880Jan 11, 2024

    Based on observation, record review and staff interviews, the facility failed to implement infection control policies and procedures when Nurse Aide (NA) #1 and NA #2 failed to remove their masks before exiting a COVID-19 isolation room for 2 of 7 residents reviewed for infection control. (Resident #10 and Resident #24) Findings included: Record review of the Facility Infection Prevention and Control Program Policy last revised 7/13/23 revealed the program outlines strategies designed to reduce the risk of transmission of infectious agents among healthcare workers, residents, and visitors. […]

  • No harm, potential for more than minimal, isolatedF550Jun 26, 2026

    Based on record review, staff and resident interviews, the facility failed to provide a resident with dignity and respect when Nurse Aide (NA) #1 confronted Resident #77 about reporting her and making false accusations to management. Resident #77 stated this made her feel fearful and treated unfairly. The facility also failed to provide dignity and respect to Resident #35 when NA #2 spoke smack and not very nice to the resident. Resident #35 stated this made him feel frustrated. This occurred for 2 of 4 residents reviewed for dignity (Resident #77 and Resident #35). […]

  • No harm, potential for more than minimal, isolatedF880Jun 26, 2026

    Based on observation, staff and Physician interviews, and record review, the facility failed to implement their infection control policy and procedure, when a Nurse Aide (NA) failed to perform hand hygiene after the completion of catheter care for Resident #36 who was on Enhanced Barrier Precautions (EBP) for an indwelling catheter. This deficiency occurred for 1 of 4 staff members reviewed for infection control practices (NA #4). The findings included:A review of the facility's policy and procedure titled Infection Control in Long Term Care (LTC) Policy dated April 2026 read in part:Use a piece of personal protective equipment one-time-then throw it away.Change gloves when they are soiled, and when moving from a contaminated to clean area of the body.A review of facility's Infection… […]

  • No harm, potential for more than minimal, isolatedF627Nov 19, 2025

    Based on facility record review, hospital emergency department record review, and Resident, Responsible Party, staff, and Medical Director Interviews, the facility failed to ensure a resident received the medications ordered for her by the physician at discharge from the facility. At the time of discharge on [DATE] medications belonging to another resident were inadvertently provided to Resident #1. On 10/21/25 the Responsible Party looked at the medication packaging and realized the medications were prescribed for another resident and she was taken to the Emergency Department (ED) for evaluation. The ED Provider Note stated Resident #1 had no complaints, but the RP stated she was shaky over the last few days. […]

Read 20 findings in full →The most serious and the most recent: 20 of 71 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 26, 2026Standard and complaint4 findings
  • Nov 19, 2025Complaint1 finding
  • Apr 3, 2025Standard and complaint4 findings
  • Jan 11, 2024Standard1 finding
  • Sep 2, 2022Standard and complaint3 findings
  • Jul 2, 2021Standard1 finding
  • Sep 30, 2020Complaint1 finding
  • Apr 30, 2020Complaint1 finding
Show the 16 earlier surveys
  • Sep 17, 2019Complaint1 finding · 1 harm
  • Jun 6, 2019Standard9 findings
  • May 18, 2018Standard13 findings
  • Jun 9, 2017Standard5 findings
  • Feb 28, 2017Complaint2 findings
  • Jul 8, 2016Standard and complaint5 findings
  • Mar 17, 2016Complaint1 finding
  • Aug 27, 2015Standard4 findings
  • Jun 18, 2015Complaint1 finding
  • Mar 17, 2015Complaint1 finding
  • Jun 11, 2014Complaint1 finding
  • May 14, 2014Complaint2 findings
  • Feb 2, 2013—2 findings
  • Aug 3, 2012—4 findings
  • Sep 1, 2011—1 finding
  • Feb 9, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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