Hellenic Nursing & Rehabilitation Center

In the surveyor’s words

From the most serious findings on record at Hellenic Nursing & Rehabilitation Center, in the surveyor’s own words.

• Actual harm, isolatedF658Apr 12, 2023

  Based on records reviewed and interviews for one of three sampled residents (Resident #1), who during December 2022 was noted to have increased pain during rehabilitation therapy session which continued to worsen over several days, the Facility failed to ensure nursing staff provided care and services that met professional standards of practice, when despite Rehabilitation Staff reporting to nursing multiple days in a row that Resident #1 was exhibiting and complaining of pain, including screaming and yelling out in pain during some of his/her therapy sessions, Resident #1 was not assessed by nursing related to his/her new onset of acute pain. […]

• Actual harm, isolatedF697Apr 12, 2023

  Based on records reviewed and interviews for one of three sampled residents (Resident #1), who on 12/09/22 had experienced a fall from his/her wheelchair, the Facility failed to ensure that after Rehabilitation Staff reported to nursing about a week after his/her fall, for multiple days in a row that Resident #1 complained of pain during his/her rehabilitation therapy sessions, that he/she had screamed and yelled out in pain during therapy, that nursing adequately assessed and managed his/her pain. […]

• Actual harm, isolatedF697May 6, 2021

  Based on observations, interview, record review, and policy review, the facility failed to recognize, re-evaluate and ensure treatment was provided to manage signs and symptoms of pain for one Resident (#66), out of a total sample of 21 residents. This failure resulted in a delay in addressing pain in a resident with advanced dementia, who is unable to make his/her needs known. Findings include: Review of the facility's policy, Pain Management (undated), indicated, but is not limited to: -It is the policy of the facility to recognize and treat pain promptly in order to maintain the comfort level of our residents -Pain assessments will be done on admission and re-admission, quarterly, and upon any new onset or change in current pain level Standards: -Recognize and treat pain… […]

• No harm, potential for more than minimal, widespreadF607May 6, 2021

  Based on policy review, employee education documentation, and staff interviews, the facility failed to ensure that abuse training for all facility staff includes all components of the abuse policy. Specifically, the annual abuse training failed to include abuse that is facilitated or caused by nursing home staff taking or using photographs or recordings in any manner that would demean or humiliate the resident(s). Findings include: Review of the facility's Abuse Policy and Addendum to Abuse Policy, revised 2/15/17, indicated, but is not limited to: -Abuse means the willful infliction of injury, unreasonable confinement, intimidation or punishment with resulting physical harm, pain or mental anguish. […]

• No harm, potential for more than minimal, widespreadF801May 6, 2021

  Based on record review and staff interview, the facility failed to designate a person who met the minimum qualifications to serve as a director of food and nutrition services to ensure the function of the dietary department. Findings include: During an interview on 4/27/21 at 10:50 A.M., the Food Service Manager said that she has been in this position for approximately one month and that she did not have the qualifications as outlined in the regulations to serve as the Director of Food and Nutrition Services. There was one dietitian at the facility, but she was not sure if the dietitian worked full time or part time. During an interview on 04/29/21 at 07:40 A.M., the Dietitian said that she worked part time at the facility (Mondays and Wednesdays from 6:00 A.M. […]