Deficiency Index

Hathaway Manor Extended Care

New Bedford, Massachusetts · CCN 225366

34 surveys since 2011, 32 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
182
Surveys
34
Harm or worse
32
Immediate jeopardy
10
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy10

Findings at the most serious level CMS records.

Beyond CMS’s monthly file25/34

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
142
Ownership
Non profit - Corporation
Chain
INTEGRITUS HEALTHCARE
County
Bristol
Medicare-certified since
1989

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 36 not-for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Jun 16, 2026

146 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.673.89
Registered-nurse hours per resident day0.65—
Annual nurse turnover45.7%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$34,887 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG610.9%H—I—
No harm, potential for more than minimalD3054.5%E1527.3%F47.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 55 of the 182 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6073×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F7563×

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Hathaway Manor Extended Care, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF561Nov 23, 2022

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), whose elected code status and had a Physician's Order for a Do Not Resuscitate (DNR, medical order written by a physician, it instructs healthcare providers not to do cardiopulmonary resuscitation if a patients breathing stops or if patients heart stops beating) the Facility failed to ensure nursing staff honored his/her right to self-determination related to his/her choice of Advanced Directives. […]

  • Immediate jeopardy, isolatedF656Nov 23, 2022

    Based on records reviewed and interviews for one of three sampled residents (Resident #1), whose Comprehensive Person Centered Plan of Care indicated he/she was a Do Not Resuscitate (DNR, medical order written by a physician, it instructs healthcare providers not to do cardiopulmonary resuscitation if a patients breathing stops or if the patients heart stops beating), the Facility failed to ensure the staff implemented and followed interventions identified in his/her plan of care related to his/her Advanced Directives. […]

  • Immediate jeopardy, isolatedF658Nov 23, 2022

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), whose Advanced Directives and Physician's Orders indicated he/she was a Do Not Resuscitate (DNR, medical order written by a physician, it instructs healthcare providers not to do cardiopulmonary resuscitation if a patients breathing stops or if patients heart stops beating), the Facility failed to ensure nursing staff provided care and services that met professional standards of practice, when nursing initiated life saving measure before determining the residents code status. […]

  • Actual harm, isolatedF658Dec 28, 2023

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was a Diabetic, had experienced an acute episode of hypoglycemia (low blood sugar) and required administration of glucose gel for treatment, the Facility failed to ensure Resident #1 was provided nursing care and treatment in accordance with professional standards of practice, when on 11/29/23, after Nurse #1 administered the glucose gel, she failed to recheck Resident #1's blood glucose level, left him/her unattended in his/her bed and later found Resident #1 (who was unable to transfer or ambulate without the physical assistance from staff) lying on the bathroom floor. Resident #1 was later diagnosed with hypoglycemia, acute right pubic bone fractures and was admitted to the Hospital. […]

  • Actual harm, isolatedF689Dec 28, 2023

    Based on records reviewed and interviews, for one of three sampled residents (Resident #1), who was severely cognitively impaired, required physical assistance from staff for transfers and mobility, and who had been administered medication by nursing to treat an acute episode of hypoglycemia (low blood sugar), the Facility failed to ensure he/she was provided adequate supervision by nursing in an effort to maintain his/her safety to prevent an incident/accident resulting in an injury. […]

Read 50 findings in full →The most serious and the most recent: 50 of 182 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 5, 2026Complaint3 findings
  • Jun 16, 2026Complaint2 findings
  • Apr 21, 2026Standard4 findings
  • Mar 17, 2026Complaint1 finding
  • Jan 16, 2025Standard7 findings
  • Feb 21, 2024Complaint1 finding
  • Dec 28, 2023Complaint4 findings · 3 harm
  • Nov 29, 2023Complaint4 findings · 2 harm
Show the 26 earlier surveys
  • Oct 12, 2023Standard8 findings
  • Nov 23, 2022Complaint3 findings · 3 harm
  • Dec 16, 2021Infection control1 finding
  • Aug 4, 2021Infection control1 finding
  • May 13, 2021Standard24 findings · 1 harm
  • Mar 22, 2021Infection control2 findings
  • Mar 16, 2021Complaint3 findings · 3 harm
  • Mar 3, 2021Infection control1 finding
  • Jan 14, 2021Infection control1 finding
  • Dec 21, 2020Infection control1 finding
  • Jul 22, 2020Infection control1 finding
  • Jun 17, 2020Infection control1 finding
  • Mar 6, 2020Standard7 findings
  • Dec 11, 2018Standard13 findings
  • Jun 15, 2018Complaint3 findings
  • Jan 31, 2018Complaint1 finding · 1 harm
  • Aug 1, 2017Standard1 finding
  • Dec 30, 2016Complaint3 findings · 2 harm
  • May 25, 2016Standard9 findings
  • Nov 25, 2015Standard4 findings
  • Jun 1, 2015Standard5 findings
  • Nov 26, 2014Standard13 findings
  • Sep 13, 2013Standard34 findings · 17 harm
  • Mar 6, 2013—1 finding
  • Jun 6, 2012—1 finding
  • Apr 8, 2011—14 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction