Deficiency Index

Heinz Transitional Rehabilitation Unit

Wilkes-Barre, Pennsylvania · CCN 396109

17 surveys since 2010, 1 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
57
Surveys
17
Harm or worse
1
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file13/17

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
44
Ownership
Non profit - Corporation
Chain
Independent
County
Luzerne
Medicare-certified since
2007

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 80 not-for-profit facilities with fewer than 66 beds in Pennsylvania.

Last survey on record

Jul 9, 2026

123 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.084.80
Registered-nurse hours per resident day1.92—
Annual nurse turnover26.2%31.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1184.6%E215.4%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 13 of the 57 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5531×

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

  • F6411×

    Ensure each resident receives an accurate assessment.

In the surveyor’s words

From the most serious findings on record at Heinz Transitional Rehabilitation Unit, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF880Sep 25, 2025

    Based on observation, review of clinical records, select facility policy, and staff interview, it was determined that the facility failed to fully implement enhanced barrier infection control procedures to prevent spread of infection for three of 14 sampled residents (Residents 13, 43, and 33). Findings include: According to the Centers for Disease Control (CDC) Enhanced Barrier Precautions (EBP) guidance focuses on gown and glove use and other important infection control measures for prevention of multi-drug-resistant organisms (MDRO type of bacteria or microorganism that has developed resistance to multiple classes of antibiotics, making infections harder to treat). […]

  • No harm, potential for more than minimal, patternF684Jan 5, 2024

    Based on a review of clinical records and select facility policy and protocol, and resident and staff interview it was determined that the facility failed to provide nursing services consistent with professional standards of practice by failing to follow physician orders for the bowel protocol prescribed for three residents out of 13 sampled (Residents 21, 176 and 82) to promote normal bowel activity to the extent possible. Findings include: According to the American Academy of Family Physicians {The American Academy of Family Physicians is one of the largest medical organizations in the US founded to promote the science and art of family medicine}the primary goal of constipation management should be symptom improvement, and the secondary goal should be the passage of soft, formed stool… […]

  • No harm, potential for more than minimal, patternF623May 6, 2021

    Based on clinical record reviews and staff interviews, it was determined the facility failed to ensure that a written notice of transfer to the hospital was provided to the resident and residents' responsible party for three of three residents reviewed (Residents 16, 21 and 123). Findings include: A review of the facility's written transfer/discharge notice revealed it did not include the reason for the transfer (in a manner and language they understand), a statement of the resident's appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; and information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request and For nursing facility residents with a mental… […]

  • No harm, potential for more than minimal, isolatedF641Jul 9, 2026

    Based on review of the Resident Assessment Instrument (RAI) User's Manual, clinical record review, resident interview, observation, and staff interview, it was determined the facility failed to accurately complete the Minimum Data Set (MDS) assessment for one of four residents reviewed (Resident 42).Findings include: Facility Resident Assessment Instrument (RAI) User's Manual (October 2026), which provides instructions for completing the Minimum Data Set (MDS, a federally required standardized assessment used to evaluate resident status and develop care plans), indicates the assessment must accurately reflect the resident's functional status and be completed with participation from appropriate health professionals. […]

  • No harm, potential for more than minimal, isolatedF656Jul 9, 2026

    Based on review of facility policy, clinical record review, resident interview, and staff interview, it was determined the facility failed to review and revise a comprehensive person-centered care plan following a change in treatment and resident preference regarding the continued use of an indwelling urinary catheter for one of four residents reviewed (Resident 2).Findings include: A review of the facility policy titled Resident Comprehensive Care Plan, last reviewed November 5, 2025, indicated a comprehensive care plan will be initiated for each resident and will include measurable objectives based on the resident's assessed needs. […]

Read 21 findings in full →The most serious and the most recent: 21 of 57 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 9, 2026Standard3 findings
  • Sep 25, 2025Standard2 findings
  • Dec 6, 2024Standard2 findings
  • Jan 5, 2024Standard6 findings
  • Feb 3, 2023Standard3 findings
  • Mar 10, 2022Standard3 findings
  • May 6, 2021Standard5 findings
  • Feb 7, 2020Standard4 findings
Show the 9 earlier surveys
  • Jan 11, 2019Standard4 findings
  • Dec 14, 2017Standard4 findings
  • Jan 6, 2017Standard3 findings
  • Feb 18, 2016Standard2 findings
  • Jan 30, 2015Standard2 findings
  • Dec 18, 2013—8 findings
  • Jan 4, 2013—2 findings
  • Dec 16, 2011—3 findings
  • Sep 23, 2010—1 finding · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction