Deficiency Index

Haven of Show Low

Show Low, Arizona · CCN 035139

23 surveys since 2010, 5 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
110
Surveys
23
Harm or worse
5
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse5

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file14/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
58
Ownership
For profit - Limited Liability company
Chain
HAVEN HEALTH
County
Navajo · rural
Medicare-certified since
1987

CMS ratings

Overall
2
Health inspection
1
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 24 for-profit facilities with fewer than 66 beds in Arizona.

Last survey on record

Nov 20, 2025

354 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.803.73
Registered-nurse hours per resident day0.50—
Annual nurse turnover59.0%48.6%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$46,852 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG26.1%H—I—
No harm, potential for more than minimalD2266.7%E927.3%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 33 of the 110 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6584×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Haven of Show Low, in the surveyor’s own words.

  • Actual harm, isolatedF686Apr 16, 2025

    Based on observation, interviews, review of the clinical record, and review of facility policy and procedure, the facility failed to ensure one resident (#18) was provided care and services, according to professional standards and physician orders, to prevent a new pressure ulcer and prevent worsening of existing pressure ulcers. The deficient practice could lead to physical harm of residents developing new or worsening wounds. -Findings Include: Resident #18 was initially admitted to the facility September 25, 2019, with diagnoses that included hyperlipidemia, chronic kidney disease, diastolic heart failure, neuromuscular dysfunction of bladder, ulcer of anus and rectum, and localized edema. […]

  • Actual harm, isolatedF684Aug 19, 2024

    Based on clinical record review and staff interviews, the facility failed to ensure care and services related to wound was provided one resident (#57). The deficient practice resulted in the wound becoming necrotic and resident's transfer to the hospitalization . Findings include: Resident #57 was admitted to the facility on [DATE] with a diagnoses of Atrial Fibrillation, acute kidney failure, type II diabetes mellitus, systemic inflammatory response syndrome and bilateral lower extremity amputations. The admission note dated June 21, 2024 included the resident was admitted from a short-term general hospital, was confused as to situation and place and had bilateral lower extremity amputations. […]

  • No harm, potential for more than minimal, patternF658Sep 27, 2024

    Based on documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure one resident (#56) received medical care treatments ordered by the physician. The deficient practice could result in residents not improving. Findings include: Resident #56 was admitted to the facility on [DATE] with diagnoses that included enterocolitis due to Clostridium Difficile (Cdiff), urinary tract infection (UTI), neuromuscular dysfunction of the bladder, and Parkinson's Disease. The minimum data set (MDS) dated [DATE] included a brief interview for mental status score of 11 indicated the resident was moderately cognitively impaired. It also included that the resident did not reject care during the look-back period. […]

  • No harm, potential for more than minimal, patternF761Aug 8, 2024

    Based on observation, staff interview, and policy review, the facility failed to ensure that medications were dated when opened; and, failed to ensure expired medications were discarded and not readily available for resident use. The deficient practice could result in medication errors, reduced drug effectiveness and adverse reactions. The facility census was 48. Findings include: A medication observation was conducted on August 5, 2024 at 11:19 a.m. There was a white pill in a medicine cup on the bedside table of a resident #145 that was left unattended. The resident stated the pill was his phosphorus binder that was taken prior to lunch; and that, he self-administers this medication on a daily basis. […]

  • No harm, potential for more than minimal, patternF812Aug 8, 2024

    Based on observations, staff interview, and review of policy and procedures, the facility failed to discard food/liquid items by their use-by-dates, failed to ensure that food items were appropriately refrigerated, and failed to ensure appropriate hand hygiene during food preparation and during the serving line. The census was 48, sample was 12. Findings include: An observation of the unit norishment refrigerator/freezer was conducted on [DATE] at 9:33 a.m. revealed an unlabeled container that contained a purple colored liquid substance had an expiration date of [DATE]. Another observation was conducted on [DATE] at 11:32 a.m. The cook (staff #5) placed a gloved hand into a salad bag removing the salad mix from the bag, then placing it on the plate. […]

Read 23 findings in full →The most serious and the most recent: 23 of 110 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 29, 2026Standard2 findings
  • Nov 20, 2025Complaint1 finding
  • Apr 16, 2025Complaint2 findings · 1 harm
  • Sep 27, 2024Complaint1 finding
  • Aug 19, 2024Complaint1 finding · 1 harm
  • Aug 8, 2024Standard10 findings
  • Jun 25, 2024Complaint5 findings
  • Feb 2, 2024Complaint1 finding
Show the 15 earlier surveys
  • Aug 10, 2023Standard8 findings
  • Sep 30, 2022Complaint2 findings
  • Jun 9, 2022Standard and complaint4 findings
  • Dec 21, 2020Infection control1 finding
  • Jul 30, 2020Infection control1 finding
  • Jun 8, 2020Infection control1 finding
  • Nov 7, 2019Standard and complaint10 findings · 1 harm
  • Sep 19, 2018Standard and complaint8 findings
  • Jun 29, 2017Standard and complaint5 findings · 1 harm
  • Jul 14, 2016Standard and complaint6 findings
  • Mar 19, 2015Standard and complaint7 findings
  • Dec 12, 2013—5 findings
  • Nov 9, 2012—8 findings
  • Aug 4, 2011—8 findings · 1 harm
  • Apr 29, 2010—13 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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