Good Shepherd Services LTD
Seymour, Wisconsin · CCN 525509
15 surveys since 2011, and no finding has been recorded at harm level.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 41
- Surveys
- 15
- Harm or worse
- 0
- Immediate jeopardy
- 0
No finding on record has been cited at harm level or above.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 50
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- Outagamie
- Medicare-certified since
- 1994
CMS ratings
- Overall
- 4
- Health inspection
- 4
- Staffing
- 4
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 52 not-for-profit facilities with fewer than 66 beds in Wisconsin.
Last survey on record
Apr 21, 2026
202 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.48 | 4.48 |
| Registered-nurse hours per resident day | 0.75 | — |
| Annual nurse turnover | 52.9% | 49.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1285.7% | E17.1% | F— |
| No harm, potential for minimal | A— | B— | C17.1% |
Most frequently cited here
In CMS’s current monthly file.
- F6102×
Respond appropriately to all alleged violations.
- F8802×
Provide and implement an infection prevention and control program.
- F5521×
Ensure that residents are fully informed and understand their health status, care and treatments.
- F6001×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- F6021×
Protect each resident from the wrongful use of the resident's belongings or money.
In the surveyor’s words
From the most serious findings on record at Good Shepherd Services LTD, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF887Aug 26, 2026
Based on interview and record review, the facility did not ensure COVID-19 vaccines were offered or administered for 4 residents (R) (R5, R8, R14, and R19) of 8 sampled residents. R5, R8, R14, and R19's medical records did not indicate they were offered or administered COVID-19 vaccines. Findings include: The facility's COVID-19 Vaccine Residents policy, dated March 2023, indicates: All residents will be offered the COVID-19 vaccine to aid in preventing COVID infections. 1. R5 was admitted to the facility on [DATE] and had diagnoses including falls and diabetes. A Minimum Data Set (MDS) assessment, dated 7/29/26, stated R5 had a Brief Interview for Mental Status (BIMS) score of 12 out of 15, indicating intact cognition. […]
- No harm, potential for more than minimal, patternF880May 29, 2025
Based on observation, staff interview, and record review, the facility did not establish and maintain an infection prevention and control program designed to prevent the development and transmission of communicable disease and infection. This practice had the potential to affect more than 4 of the 31 residents residing in the facility. The facility did not have a detailed flow diagram of the facility's water system that identified areas where Legionella could grow. The facility's infection control policies were incomplete and/or did not contain current information. R17 was on EBP due to the presence of non-intact skin after R17's percutaneous endoscopic gastrostomy (PEG) tube (feeding tube via stomach) was removed. […]
- No harm, potential for more than minimal, patternF609May 26, 2021
Based on interview and record review, the facility did not ensure that four allegations of abuse were reported to the State Survey and Certification Agency for 2 Residents (R) (R222 and R9) of 7 residents reviewed during the survey. On 12/07/2020, R222 accused two staff members of physical abuse. R222 reported being hit by two staff members. This allegation of abuse was not reported to the State Survey and Certification Agency. On 01/13/2021, 01/29/2021 and 05/03/2021, R9 verbalized allegations of sexual abuse. These allegations of abuse were not reported to the State Survey and Certification Agency. Findings include: 1. […]
- No harm, potential for more than minimal, patternF610May 26, 2021
Based on interview and record review, the facility did not ensure that four allegations of abuse were thoroughly investigated for 2 Residents (R) (R222 and R9) of thirteen sampled residents. On 12/07/2020, R222 accused two staff members of physical abuse. R222 reported being hit by two staff members. This allegation of abuse was not thoroughly investigated. On 01/13/2021, 01/19/2021 and 05/03/2021, R9 verbalized allegations of sexual abuse. These allegations were not thoroughly investigated. […]
- No harm, potential for more than minimal, patternF656May 26, 2021
Based on interview and record review, the facility did not develop a comprehensive person - centered care plan to meet the residents' medical, nursing, mental, and psychosocial needs identified in the comprehensive assessment. This had the potential to affect 4 of 13 residents sampled. R9 did not have a care plan to address the use of a antipsychotic and diuretic medication. R13 did not have a care plan to address the use of an antipsychotic and antidepressant medication. R20 did not have a care plan to address the use of an antipsychotic and anti-anxiety medication. R24 did not have a care plan to address the use of an antipsychotic and antidepressant medication. […]
Read 20 findings in full →The most serious and the most recent: 20 of 41 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 26, 2026Standard3 findings
- Apr 21, 2026Complaint2 findings
- Mar 20, 2026Complaint2 findings
- May 29, 2025Standard7 findings
- Apr 11, 2024Standard1 finding
- Apr 19, 2023Standard and complaint2 findings
- May 4, 2022Standard2 findings
- Oct 26, 2021Complaint1 finding
Show the 7 earlier surveys
- May 26, 2021Standard5 findings
- Aug 29, 2018Standard3 findings
- Mar 22, 2018Complaint1 finding
- Apr 14, 2015Standard3 findings
- Mar 25, 2013—1 finding
- Mar 11, 2011—7 findings
- Feb 1, 2011—1 finding
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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