Deerfield Care Center, LLC
New Richmond, Wisconsin · CCN 525019
17 surveys since 2011, 4 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 69
- Surveys
- 17
- Harm or worse
- 4
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 50
- Ownership
- Non profit - Corporation
- Chain
- PRESBYTERIAN HOMES & SERVICES
- County
- St. Croix
- Medicare-certified since
- 1977
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 5
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=16, floor 20).
Last survey on record
Feb 18, 2026
264 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.12 | 4.48 |
| Registered-nurse hours per resident day | 1.49 | — |
| Annual nurse turnover | 20.4% | 49.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D969.2% | E17.7% | F323.1% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5801×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F6041×
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- F6281×
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F6411×
Ensure each resident receives an accurate assessment.
In the surveyor’s words
From the most serious findings on record at Deerfield Care Center, LLC, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF814Feb 18, 2026
Based on observation and interview, the facility did not ensure garbage and refuse were properly disposed of in the outside garbage storage receptacles. This had the potential to affect all 46 residents.-Surveyor observed garbage was falling out of chute and on the ground next to the dumpster and the dumpster was open.Findings include:Facility policy titled, Infection Prevention and Control Manual Environmental Services/Housekeeping/Laundry, dated 2020, reads in part: It is the policy of this facility that the workplace will be maintained in a clean and sanitary condition with a written schedule of cleaning and decontamination based on the area of the facility, type of surfaced to be cleaned, type of soil present and tasks being performed in the area.the purpose is to provide standard… […]
- No harm, potential for more than minimal, widespreadF812Nov 27, 2024
Based on observation, interview and record review, the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards for food service safety. Kitchen staff had beard hair exposed and uncovered while preparing food, and door hinges located above food serving areas were unclean. This had the potential to affect all 43 of 43 residents residing in the facility. Findings Include: The facility policy, titled Hair Restraint Policy, dated June 2021, states: Beards must be covered with a beard bag, and must be on before entering the kitchen or any area where the food is being prepared. On 11/26/24 at 11:23 AM, Surveyor observed food preparation for nursing home in the main kitchen. […]
- No harm, potential for more than minimal, widespreadF812Sep 20, 2023
Based on observation and interview, the facility failed to prepare and distribute food under sanitary conditions. This has the ability to affect all 45 residents in the facility. The dietary staff did not restrain hair under hair nets in the kitchen and serving areas. The dietary staff did not allow time, after using an alcohol swab on a thermometer, for the thermometer to dry off before inserting the thermometer into the food. This is evidenced by: Example 1: The facility policy and procedure entitled Infection Prevention and Control Manual Dietary - F812 Regulation - Food Safety Requirements, last revised in 2020, states in part, Dietary Staff must wear hair restraints (e.g., hairnet, hat, and/or beard restraint) to prevent hair from contacting food. […]
- No harm, potential for more than minimal, widespreadF886Aug 31, 2022
Based on record review and interview, the facility did not conduct testing of facility staff that is consistent with current standards of practice for conducting COVID-19 testing. This had the potential to affect 37 of 37 residents. Frequency of testing for staff not done twice weekly for unvaccinated staff when County Transmission Level was high. Findings include: Facility Policy Titled, COVID-19 Staff Vaccination Policy with a revision date of 02/03/22 states in part The following precautions apply to exempt unvaccinated staff complete testing based upon the CDC County Transmission Rate. […]
- No harm, potential for more than minimal, patternF880Nov 27, 2024
Based on observation, interview and record review, the facility did not maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable disease and infection. This had the potential to affect all 12 residents (R) residing on unit. R8 is on enhanced barrier precautions (EBP) and staff did not apply personal protective gown when emptying R8's urine catheter bag. This is evidenced by: Facility's policy titled Enhanced Barrier Precautions Policy and Procedure with the modified date of April 2024, document in part: .Policy: 1. […]
Read 24 findings in full →The most serious and the most recent: 24 of 69 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 18, 2026Standard3 findings
- Nov 27, 2024Standard and complaint6 findings
- Sep 20, 2023Standard4 findings
- Aug 31, 2022Standard1 finding
- Jun 17, 2021Standard1 finding
- Jan 6, 2021Complaint1 finding
- Nov 10, 2020Infection control1 finding
- May 9, 2018Standard1 finding
Show the 9 earlier surveys
- Jun 22, 2017Standard4 findings
- Jun 21, 2016Standard and complaint7 findings · 1 harm
- Dec 7, 2015Complaint2 findings
- Jun 17, 2015Standard4 findings
- Feb 4, 2015Complaint1 finding
- Sep 12, 2013—20 findings · 3 harm
- Apr 30, 2013—1 finding
- Sep 26, 2012—9 findings
- Jun 15, 2011—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction