Glen Cove Center for Nursing and Rehabilitation

In the surveyor’s words

From the most serious findings on record at Glen Cove Center for Nursing and Rehabilitation, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF804Dec 18, 2025

  Based on observations, interviews, and record review during the Recertification Survey initiated on 12/11/2025 and completed on 12/18/2025, the facility did not ensure each resident was served food that was palatable, attractive, and at a safe and appetizing temperature. This was identified for six (6) (Resident #23, Resident #39, Resident #25, Resident #8, Resident #121, Resident #129) of seven (7) residents during the Resident Council meeting. Specifically, during the Resident Council meeting held on 12/12/2025, six (6) of seven (7) alert and lucid residents in attendance complained the hot meals were served cold. […]

• No harm, potential for more than minimal, isolatedF584Dec 18, 2025

  Based on observations, interviews, and record review during the Recertification Survey initiated on 12/11/2025 and completed on 12/18/2025 the facility did not ensure that comfortable temperature levels were maintained in the facility. This was identified for one (1) (Resident #2) of one (1) resident reviewed for the Environmental Task. Specifically, on 12/15/2025 Resident #2 complained of being cold. The room temperature was measured to be 66 degrees Fahrenheit.The finding is:The facility policy titled Ambient Temperature, dated 01/02/2018, documented the facility is to maintain the temperature within the resident areas at a safe and comfortable level. […]

• No harm, potential for more than minimal, isolatedF812Dec 18, 2025

  Based on observations, record review, and interviews conducted during the Recertification Survey initiated on 12/11/2025 and completed on 12/18/2025, the facility did not follow proper sanitation practices to prevent the outbreak of foodborne illness and did not store and prepare food in accordance with professional standards for food service safety. This was identified during the Kitchen Task. Specifically, the floor of the kitchen's walk-in freezer was observed soiled with food debris and frozen brownish substance during the initial kitchen tour on 12/11/2025. On follow-up kitchen observation on 12/12/2025, the floor in the walk-in freezer remained dirty and soiled with the unknown brown substance stuck to the floor. […]

• No harm, potential for more than minimal, isolatedF880Dec 18, 2025

  Based on observation, record review, and interviews during the Recertification Survey initiated on 12/11/2025 and completed on 12/18/2025, the facility did not establish and maintain an infection prevention and control program designed to prevent the development and transmission of communicable diseases and infections. This was identified for one (Resident #110) of three residents reviewed for Transmission Based Precautions. Specifically, Resident #110 was placed on Contact Isolation precautions for Methicillin-Resistant Staphylococcus Aureus (MRSA-a contagious bacterial infection) of the nares(nostril). Certified Nursing Assistant #1 was observed entering Resident #110's room without wearing appropriate Personal Protective Equipment including a gown and gloves. […]

• No harm, potential for more than minimal, isolatedF558May 17, 2024

  Based on observation, record review, and interviews conducted during the recertification survey initiated on 5/13/2024 and completed on 5/17/2024 the facility did not ensure that each resident had a call bell accessible to alert staff of the resident's needs. This was identified for one (Resident #80) of two residents reviewed for the Environmental Task. Specifically, on two occasions, Resident #80 was observed in bed with the call bell out of reach. The finding is: The facility's policy titled, Resident Call System, effective 10/2022 documented call lights are to be placed within the reach of residents. […]