Family of Caring Healthcare at Ridgewood

In the surveyor’s words

From the most serious findings on record at Family of Caring Healthcare at Ridgewood, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF584May 5, 2025

  Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to provide a safe, clean, and comfortable homelike setting. This deficient practice was identified in 1 of 4 units, 3 of 3 Residents rooms, (South Ground unit: Residents Rooms #118, #119, and #122), and 1 of 1 activity room during environment tour. This deficient practice was evidenced by the following: 1. On 4/29/25 at 10:48 AM, Surveyor #1 (S#1) and the Minimum Data Set/Registered Nurse (MDS/RN) went inside Resident room [ROOM NUMBER] (RR#122), and two residents were inside the room. Both S#1 and the MDS/RN observed the residents' toilet room that the toilet bowl with a blackish substance. […]

• No harm, potential for more than minimal, patternF641Mar 2, 2023

  Based on observation, interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to accurately code the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, for one (1) of 18 residents, (Resident #39) for a total of eight (8) quarters reviewed for oral/dental status and was evidenced by the following: According to the Centers for Medicare & Medicaid Services (CMS) Long Term Care Facility Resident Assessment Instrument (RAI) User's Manual dated October 2019, page L-1 (423), Item Rationale, Health-related Quality of Life, included that poor oral health has a negative impact on quality of life, overall health, and nutritional status. […]

• No harm, potential for more than minimal, patternF658Mar 4, 2021

  Based on observation, interview, and record review, it was determined that the facility failed to follow a physician's order and document the amount of a supplement intake for 1 of 18 residents (Resident #43) for three months, according to the standards of clinical practice. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual and potential physical and emotional health problems, through such services as case-finding, health teaching, health counseling, and provision of care supportive to or restorative of life and wellbeing, and… […]

• No harm, potential for more than minimal, patternF880Mar 4, 2021

  Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to: a) ensure proper use of personal protective equipment (PPE) for 3 of 7 staff; b) perform handwashing appropriately for 1 of 8 staff; and, c) ensure that workers were knowledgeable of the cleaning chemicals and process used in the workplace for 1 of 3 staff in accordance with the Centers for Disease Control and Prevention guidelines for infection control to mitigate the spread of COVID-19. This deficient practice was evidenced by the following: According to the U.S. […]

• No harm, potential for more than minimal, patternF880Jan 12, 2021

  Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure the implementation of infection control practices and precautions regarding proper and effective handwashing to prevent and minimize the potential for transmission of infection and disease. This was identified for 2 of 3 employees observed and interviewed for proper handwashing techniques, and 1 employee who failed to wash hands after handling and disposing of soiled and contaminated trash in the soiled utility room and exiting the unit without washing or sanitizing hands. […]