Empress Care Center, LLC
San Jose, California · CCN 056026
28 surveys since 2011, and no finding has been recorded at harm level.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 130
- Surveys
- 28
- Harm or worse
- 0
- Immediate jeopardy
- 0
No finding on record has been cited at harm level or above.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 67
- Ownership
- For profit - Individual
- Chain
- EVA CARE GROUP
- County
- Santa Clara
- Medicare-certified since
- 1969
CMS ratings
- Overall
- 4
- Health inspection
- 2
- Staffing
- 5
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.
Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.
Last survey on record
Apr 28, 2025
560 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.19 | 4.16 |
| Registered-nurse hours per resident day | 0.77 | — |
| Annual nurse turnover | 32.7% | 37.5% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D2863.6% | E1227.3% | F49.1% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6563×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6843×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F7583×
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8803×
Provide and implement an infection prevention and control program.
In the surveyor’s words
From the most serious findings on record at Empress Care Center, LLC, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF700Apr 28, 2025
Based on observation, interview, and record review, the facility failed 1. To complete the bed rail entrapment assessment for 48 of 48 residents (1, 28, 8, 3, 26, 14, 5, 25, 99, 37, 19, 24, 15, 44, 2, 13, 6, 10, 33, 32, 42, 249, 39, 31, 36, 250, 21, 4, 251, 252, 23, 20, 38, 199, 40, 46, 34, 30, 17, 11, 18, 29, 9, 7, 22, 12, 27, and 200); 2. To attempt alternatives measures for 6 of 48 residents (4, 33, 44, 99, 249, and 250) prior to implementing the bed rails; and 3. To complete the bed rail care plan for one of 48 residents (40). These failures had the potential to place the residents at risk of entrapment and serious injury. Findings: 1. During observations on 4/21/25, from 9:25 a.m. […]
- No harm, potential for more than minimal, widespreadF804Apr 28, 2025
Based on observation, interview and record review, the facility failed to ensure palatability and nutritive value of cooked foods were maintained when: 1.Two of forty-nine facility residents (Residents 12 and 4), receiving food from the kitchen, complained that the food tasted bland (lacking taste or flavor); and 2. Regular (no modifications to food texture or consistency) oven barbecue roast beef and pureed foods (smooth, thick liquid or paste made by crushing or grinding solid foods and often made using a food processor and has a consistency that's thicker than juice) were held in the heated oven for an extended period. […]
- No harm, potential for more than minimal, widespreadF812Apr 28, 2025
Based on observation, interview, and record review, the facility failed to ensure food items were stored and prepared in accordance with professional standards for food safety when: 1. There were unsanitary cooking equipment in the kitchen; 2. A bucket of corrosive chemical was kept beside the food utensils; 3. Ice scoop for the ice machine was placed in the area near the ice machine that was accessible to everyone; and 4. Kitchen staff was not observing hand hygiene and sanitation during the tray line preparation. These failures had the potential to cause the growth of micro-organisms which could cause foodborne illness (illness resulting from contaminated food) and cross-contaminated food for the forty-nine residents who received foods from the facility kitchen. Findings: 1. […]
- No harm, potential for more than minimal, widespreadF836Apr 28, 2025
Based on observation, interview, and record review, the facility failed to ensure the license of the administrator (ADM) was current when the ADM was working as the facility's administrator without supervision after his license was expired more than 10 days. This failure violated the state licensure requirements for nursing home administrator (NHA). Findings: Review of the ADM's NHA license indicated his license expired on [DATE]. Review of the ADM's proof of renewal indicated he wrote the check for his renewal application on [DATE]. During an interview with the ADM on [DATE], at 5:25 p.m., he confirmed that his NHA license expired on [DATE]. During observations from [DATE] to [DATE], the ADM was working as the facility's administrator without supervision by a licensed NHA. […]
- No harm, potential for more than minimal, patternF578Apr 28, 2025
Based on interview and record review, the facility failed to ensure their policy and procedure (P&P) was followed for an advance directive (AD: a written instructions, such as a living will or durable power of attorney that authorizes to act on behalf of resident for healthcare when the individual is incapacitated) for six of eight sampled residents (Resident 6, 20, 23, 31, 42, and 249). This failure could lead to the delivery of unnecessary or inappropriate medical services against sampled resident's goals and wishes. Findings: Review of Resident 6's face sheet (FS: a document that gives a resident's information at a quick glance) indicated Resident 6 was admitted to facility on 4/18/2016. […]
Read 20 findings in full →The most serious and the most recent: 20 of 130 on record.
Every survey on record
FindingsAt actual harm or above
- Apr 28, 2025Standard13 findings
- Oct 16, 2024Complaint1 finding
- Dec 22, 2023Standard13 findings
- Sep 2, 2022Standard17 findings
- Oct 1, 2021Complaint1 finding
- May 11, 2021Complaint1 finding
- Nov 19, 2020Infection control1 finding
- Aug 21, 2020Complaint2 findings
Show the 20 earlier surveys
- Apr 3, 2020Infection control2 findings
- Sep 25, 2019Standard8 findings
- Jul 24, 2019Complaint1 finding
- Sep 28, 2018Standard12 findings
- Mar 9, 2018Complaint2 findings
- Sep 15, 2017Standard5 findings
- Jun 8, 2017Complaint2 findings
- Sep 14, 2016Standard4 findings
- Aug 2, 2016Complaint1 finding
- Oct 28, 2015Standard10 findings
- Jan 30, 2015Complaint1 finding
- Oct 10, 2014Standard2 findings
- Nov 21, 2013—1 finding
- Sep 4, 2013—2 findings
- Feb 28, 2013—7 findings
- Jul 16, 2012—1 finding
- May 8, 2012—6 findings
- Mar 15, 2012—2 findings
- Dec 21, 2011—1 finding
- Jun 27, 2011—11 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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