Deficiency Index

Laurel Convalescent Hospital

Fontana, California · CCN 056429

40 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
149
Surveys
40
Harm or worse
5
Immediate jeopardy
3
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file26/40

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
99
Ownership
For profit - Individual
Chain
LONGWOOD MANAGEMENT CORPORATION
County
San Bernardino
Medicare-certified since
1974

CMS ratings

Overall
3
Health inspection
3
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 423 for-profit facilities of 66–99 beds in California.

Last survey on record

Mar 12, 2026

242 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.354.16
Registered-nurse hours per resident day0.43—
Annual nurse turnover46.6%37.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3282.1%E37.7%F410.3%
No harm, potential for minimalA—B—C—
CMS’s current file: 39 of the 149 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6845×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5802×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Laurel Convalescent Hospital, in the surveyor’s own words.

  • Actual harm, isolatedF684Aug 9, 2022

    Based on observation, interview, and record review, the facility failed to ensure the highest quality of care when licensed nursing staff did not accurately assess the injuries sustained by one of three residents (Resident 1), who they failed to protect from serious injury. Resident 1 required set up and supervision with meals and was not assisted by the certified nursing assistant (CNA 3) who placed a cup of hot coffee on Resident 1's overbed table but did not ensure the coffee was within Resident 1's reach. This failure resulted in the cup of hot coffee to slide off the overbed table, which was slightly slanted, when Resident 1 tried to pull the overbed table closer to reach his coffee, causing scalding [CONDITION(S)] on Resident 1's left hand, wrist and the left side of his abdomen. […]

  • No harm, potential for more than minimal, widespreadF812Mar 12, 2026

    Based on observation, interview, and record review, the facility failed to ensure potentially hazardous foods were maintained at or above 140 degrees Fahrenheit (unit of measure) at the time of service to residents, when two of two test trays (test trays of food prepared by the facility for temperature and palatability testing) had hot food items which were served to the residents below 140 Degrees Fahrenheit. This failure had the potential to cause foodborne illness in a vulnerable population of 80 residents who reside in the facility.Findings: During a review of the facility's food menu titled, Good for Your Health Menus, dated March 9, 2026, through March 15, 2026, the menu indicated breakfast for Wednesday, March 11, 2026, was to include biscuits with gravy, scrambled eggs, oatmeal,… […]

  • No harm, potential for more than minimal, widespreadF880Mar 12, 2026

    Based on observation, interview, and record review, the facility failed to ensure proper and safe infection control practices were followed when:1. Certified Nursing Assistant 3 (CNA 3) removed a set of gloves after providing care for a resident and did not perform hand hygiene prior to putting on a new set of gloves to assist another resident.2. CNA 4 (CNA 4) did not wear a gown when changing linens or providing patient care for Resident 3 who was on enhanced barrier precautions (EBP - an infection control strategy that requires healthcare staff to wear gowns and gloves during high-contact care activities for residents who are known or suspected to be colonized/infected with multidrug-resistant organisms or who have wounds or indwelling devices which place them at increased risk for… […]

  • No harm, potential for more than minimal, widespreadF812Nov 14, 2024

    Based on observation, interview, and facility policy review, the facility failed to ensure the kitchen refrigerator temperature was maintained at 40 degrees Fahrenheit (F) or lower. This deficient practice had the potential to affect all residents who received food from the kitchen. Findings included: An undated facility policy titled, Refrigerator/Freezer Storage revealed, 3. If temperatures are not within appropriate range, dietary staff will notify the dietary supervisor and / or Maintenance Supervisor and Administrator: Refrigerator Temperature 40 degrees F or lower. During an observation of the kitchen on 11/11/2024 at 8:35 AM, 8:43 AM, and 10:06 AM, the refrigerator temperature was noted as 45 degrees F. […]

  • No harm, potential for more than minimal, widespreadF813Nov 18, 2021

    Based on observation, interview and record review, the facility did not have a policy regarding use and storage of foods brought in for residents by family and other visitors, that indicated how they would ensure safe and sanitary storage, handling, and consumption. This had the potential to lead to unsafe food handling and foodborne illness in a medically compromised population of 83 residents. Findings: During interview with a Certified Nursing Assistant (CNA 7) on November 16, 2021 at 09:17 AM, she stated we do not allow food to be brought in from home or outside because of Covid -19, if there was a food borne infection it would be our fault. […]

Read 25 findings in full →The most serious and the most recent: 25 of 149 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 5, 2026Complaint1 finding
  • Mar 12, 2026Standard12 findings
  • Dec 13, 2024Complaint1 finding
  • Nov 14, 2024Standard3 findings
  • Oct 2, 2024Complaint1 finding
  • Sep 30, 2024Complaint1 finding
  • May 25, 2024Complaint1 finding
  • May 24, 2024Complaint1 finding
Show the 32 earlier surveys
  • May 23, 2024Complaint1 finding
  • May 7, 2024Complaint3 findings
  • Apr 15, 2024Complaint1 finding
  • Mar 27, 2024Complaint1 finding
  • Mar 20, 2024Complaint1 finding
  • Sep 1, 2023Complaint1 finding
  • Nov 9, 2022Complaint1 finding
  • Aug 22, 2022Complaint3 findings
  • Aug 9, 2022Complaint1 finding · 1 harm
  • Nov 18, 2021Standard and complaint11 findings
  • Oct 6, 2021Complaint1 finding
  • Apr 7, 2021Complaint1 finding
  • Dec 14, 2020Complaint1 finding
  • Nov 19, 2020Complaint1 finding
  • Dec 5, 2019Complaint1 finding
  • Mar 22, 2019Standard13 findings · 3 harm
  • Sep 4, 2018Complaint1 finding
  • Aug 17, 2018Complaint2 findings
  • Mar 2, 2018Standard6 findings
  • Oct 10, 2017Complaint1 finding
  • Aug 10, 2017Complaint1 finding
  • Aug 1, 2017Complaint1 finding
  • Jan 27, 2017Standard13 findings
  • Aug 23, 2016Complaint1 finding
  • Jan 29, 2016Standard11 findings · 1 harm
  • Apr 9, 2015Standard8 findings
  • Sep 2, 2014Complaint1 finding
  • May 16, 2014Standard5 findings
  • Jun 24, 2013—4 findings
  • Apr 4, 2013—1 finding
  • Aug 9, 2012—14 findings
  • Sep 14, 2011—16 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction