Edenbrook at Hampton

In the surveyor’s words

From the most serious findings on record at Edenbrook at Hampton, in the surveyor’s own words.

• Actual harm, isolatedF686Oct 21, 2022

  Based on observation, a review of select facility policy, clinical records, and facility provided documentation, resident and staff interviews it was determined that the facility failed to consistently provide care and services, consistent with professional standards of practice, to prevent skin breakdown, promote healing of existing wounds, and prevent worsening and infection of pressure sores for two out of four residents sampled with pressures sores (Resident 7 and 87). Findings include: According to the US Department of Health and Human Services, Agency for Healthcare Research & Quality, the pressure ulcer best practice bundle incorporates three critical components in preventing pressure ulcers: Comprehensive skin assessment, Standardized pressure ulcer risk assessment and care… […]

• Actual harm, isolatedF689Oct 21, 2022

  Based on a review of clinical records and select incident investigation and staff interviews, it was determined that the facility failed to provide necessary assistance as planned to safely provide care for a resident identified at risk for falls, to prevent a fall resulting in a serious injury, multiple fractures, sustained by one resident out of 13 residents reviewed for accidents/falls (Resident 1). Findings included: Review of Resident 1's clinical record revealed admission to the facility on [DATE], with diagnoses that included [CONDITION(S)], muscle weakness and [CONDITION(S)] disease of the nervous system. […]

• Actual harm, isolatedF888Feb 2, 2022

  Based on a review of select facility policy, standards established by the Centers for Medicare and Medicaid Services and the facility's employee vaccination data and staff interviews, it was determined the facility failed to fully develop and implement policies and procedures to ensure that all staff were vaccinated for COVID-19. Review of facility employee vaccination status information revealed, that as of February 2, 2022, the facility's staff vaccination rate was 82.0 % and there were seven COVID resident infections since January 27, 2022 (Residents 8, 12, 28, 23, 5, 27 and 30). […]

• No harm, potential for more than minimal, widespreadF576Jan 29, 2025

  Based on review of Resident Council Meeting minutes and maintenance work orders, observation, and resident and staff interviews, it was determined the facility failed to ensure all residents had access to a resident-only telephone for one of 20 residents sampled (Resident 1) and failed to provide privacy for residents when having telephone calls on three out of three clinical nursing units. Findings include: Interview with Resident 1 on January 29, 2025, at 11:40 AM revealed that the resident-only telephone, located in the B-Wing Resident Lounge, was non-operational. Resident 1 stated that for three months, the facility had informed him that the guy isn't available to fix it. […]

• No harm, potential for more than minimal, widespreadF812Aug 23, 2024

  Based on review of facility policy, observation and staff interview, it was determined the facility failed to maintain acceptable practices for the storage and service of food to prevent the potential for contamination and microbial growth in food, which increased the risk of food-borne illness in the food and nutrition services department. Findings include: Food safety and inspection standards for safe food handling indicate that everything that comes in contact with food must be kept clean and food that is mishandled can lead to foodborne illness. Safe steps in food handling, cooking, and storage are essential in preventing foodborne illness. […]