Deficiency Index

Eckerd Living Center

Highlands, North Carolina · CCN 345437

13 surveys since 2010, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
35
Surveys
13
Harm or worse
0
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file10/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
80
Ownership
For profit - Partnership
Chain
HCA HEALTHCARE
County
Macon · rural
Medicare-certified since
1993

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=10, floor 20).

Last survey on record

Apr 10, 2026

213 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.353.42
Registered-nurse hours per resident day1.16—
Annual nurse turnover36.7%51.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD457.1%E114.3%F228.6%
No harm, potential for minimalA—B—C—
CMS’s current file: 7 of the 35 citations on record.

In the surveyor’s words

From the most serious findings on record at Eckerd Living Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Feb 19, 2025

    Based on observations and staff interviews, the facility failed to ensure dishware was air dried prior to stacking for use and free from dried debris. Additionally, the facility failed to ensure the double oven and stove were free of food and grease debris, the floors were free from built-up dark debris, and the high temperature dish-machine reached the manufacturer's recommended temperatures for dish sanitation. The facility failed to utilize the 3-compartment sink according to manufacturer's recommendations for the amount of time dishware was required to soak in the chemical solution for sanitizing dishware and the facility also failed to remove expired food stored for use, date leftover foods and ensure foods were sealed in 1 of 1 walk-in cooler and 1 of 1 walk-in freezer. […]

  • No harm, potential for more than minimal, widespreadF851Sep 28, 2023

    Based on record review and staff interview, the facility failed to submit the Payroll Based Journal (PBJ) for the 3rd quarter in the fiscal year (FY) 2023. The findings included: Review of the Centers for Medicare and Medicaid Services (CMS) PBJ Staffing data report Certification and Survey Provider Enhanced Reports (CASPER Report 1705D) dated 9/21/23 revealed no data was submitted for: April 1 - June 30 (FY Quarter 3 2023) An interview with the Administrator on 9/28/23 at 11:55 AM revealed she was aware that the data had not been submitted. She stated that she was the only staff member submitting this data and currently did not have another staff person to assist with the process. The Administrator explained the cut-off for PBJ data submission was the 15th of the month. […]

  • No harm, potential for more than minimal, patternF814Feb 19, 2025

    Based on observation and staff interview the facility failed to contain trash when the dumpster doors were not closed and failed to keep the area around the trash compactor free from accumulated trash and debris for 2 of 2 dumpsters observed and 1 of 1 trash compactor observed. The findings included: An observation was completed on 2/17/25 at 11:45am. The observation revealed 2 dumpsters, the first dumpster door was completely open, and the second dumpster door was completely open with cardboard visible in both dumpsters. The area around the trash compactor had a soiled plastic bag, a tarp, and a box on the ground. An interview on 2/17/25 at 12:10 pm with Dietary Staff #2 revealed central supply staff use the dumpsters for cardboard and verified that the doors were left open. […]

  • No harm, potential for more than minimal, isolatedF552Apr 10, 2026

    Based on record review and staff interviews, the facility failed to obtain consent and inform the resident or Responsible Party in advance of the risks and benefits of psychotropic medications prior to initiation for 3 of 5 residents reviewed for unnecessary medications (Residents #36, #24, and #6).Findings Included: 1. Resident #36 was admitted to the facility on [DATE] with cumulative diagnoses that included unspecified dementia, anxiety disorder, depression and delusional disorder. A physician order dated 08/16/25 read quetiapine (anti-psychotic medication) 25 milligram (mg) tablet 1 tablet three times per day for anxiety and agitation. […]

  • No harm, potential for more than minimal, isolatedF628Apr 10, 2026

    Based on record review and staff interviews, the facility failed to complete a discharge summary that included a recapitulation of the resident's stay for 1 of 1 sampled resident reviewed for discharge (Resident #47).Findings included:Resident #47 was admitted to the facility on [DATE].The 5-Day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #47 had intact cognition and active discharge planning was in place.The discharge-return not anticipated MDS assessment dated [DATE] revealed Resident #47 discharged to the community.Review of Resident #47's electronic medical record on 04/10/26 revealed an undated, Transfer/Discharge Report containing the resident's demographic and clinical information including date of birth , date of admission to the facility, age, insurance… […]

Read 20 findings in full →The most serious and the most recent: 20 of 35 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 10, 2026Standard4 findings
  • Feb 19, 2025Standard2 findings
  • Sep 28, 2023Standard1 finding
  • Mar 31, 2022Standard and complaint3 findings
  • Aug 22, 2019Standard1 finding
  • Sep 27, 2018Standard1 finding
  • Oct 19, 2017Standard1 finding
  • Aug 12, 2016Standard3 findings
Show the 5 earlier surveys
  • Jul 1, 2015Standard1 finding
  • Apr 3, 2014Standard3 findings
  • Jan 17, 2013—3 findings
  • Dec 15, 2011—5 findings
  • Oct 27, 2010—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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