Deficiency Index

Conroe Health Care Center

Conroe, Texas · CCN 675648

24 surveys since 2011. The first finding at harm level was recorded in 2016.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
88
Surveys
24
Harm or worse
9
Immediate jeopardy
6
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records.

Beyond CMS’s monthly file20/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
108
Ownership
Non profit - Corporation
Chain
HEALTH SERVICES MANAGEMENT
County
Montgomery
Medicare-certified since
1996

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 34 not-for-profit facilities of 100–127 beds in Texas.

Last survey on record

Apr 11, 2025

577 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.643.21
Registered-nurse hours per resident day0.51—
Annual nurse turnover52.6%44.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$12,860 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K15.0%L—
Actual harmG15.0%H—I—
No harm, potential for more than minimalD1260.0%E525.0%F15.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 20 of the 88 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7552×

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  • F7602×

    Ensure that residents are free from significant medication errors.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5831×

    Keep residents' personal and medical records private and confidential.

In the surveyor’s words

From the most serious findings on record at Conroe Health Care Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF695Nov 14, 2024

    Based on observations, interviews, and record review, the facility failed to ensure that a resident who needed respiratory care was provided such care consistent with professional standards of practice for 1 (CR #1) of 5 residents reviewed for respiratory care. - The facility failed to ensure consistent oxygen therapy was provided to CR #1 who was on hospice and a DNR. CR #1 was pronounced deceased at approximately 3:48 p.m. on [DATE]. -The facility failed to respond to CR #1's numerous requests for help for an approximate 2 ,d+[DATE] hour period. -The facility failed to monitor CR #1's oxygen administration via nasal cannula while she was in bed. An Immediate Jeopardy (IJ) was identified on [DATE]. The IJ template was provided to the facility on [DATE] at 12:21 p.m. […]

  • Actual harm, isolatedF686Apr 11, 2025

    Based on observation, interview and record review, the facility failed to provide necessary treatment and services to promote Based on observation, interview and record review, the facility failed to provide necessary treatment and services to promote healing and prevent worsening pressure sores for 1 of 8 resident (Resident #57) reviewed for pressure sores. - The facility failed to provide repositioning and pillows/wedges to prevent Resident #57's development of a stage 2 pressure ulcer, ( an area of damage to the skin or underlying tissue that occurs when continuous pressure is placed on a particular part of the body that has skin loss to where the fat under the skin is visible but not bone, tendon or muscle), This failure could place resident at risk of development of new pressure… […]

  • No harm, potential for more than minimal, widespreadF583Apr 11, 2025

    Based on interview and record review, the facility failed to ensure the resident has the right to send and receive mail, and to receive letters, packages and other materials delivered to the facility for 1 (Saturday) of 6 mail delivery days reviewed for privacy. - The facility failed to ensure mail was delivered within 24 hours to residents on Saturdays. This failure could place residents at risk of not receiving mail in a timely manner that could result in a decline in the resident's well-being, quality of life and cause them to feel disconnected from family, friends, and current world issues. […]

  • No harm, potential for more than minimal, patternF641Apr 11, 2025

    Based on observation, interview, and record review the facility failed to accurately assess each resident's status for 2 of 8 resident (Resident #57 and Resident #68) reviewed for accuracy of assessments. - The facility failed to document Resident #57s lower extremity impairment in the resident's Quarterly MDS - The facility failed to document Resident #68's use of corrective lenses in the resident's quarterly MDS This failure could place residents at risk of inaccurate assessments, which could compromise their plan of care . […]

  • No harm, potential for more than minimal, patternF656Apr 11, 2025

    43049 Based on observation, interview, and record review the facility failed develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, which include measurable objectives and timeframes to meet resident's medical and nursing, needs for 3 of 7 residents (Residents #52, #59, #16) reviewed for comprehensive patient centered care plans. - The facility failed to develop a care plan that addressed Resident #52's dietary interventions to address low body weight and promote weight gain. - The facility failed to ensure Resident #16 and #59's care plans documented goals and interventions for hypertension. This failure could place residents at risk of weight loss and deteriorating health. […]

Read 27 findings in full →The most serious and the most recent: 27 of 88 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 11, 2025Standard13 findings · 1 harm
  • Nov 14, 2024Complaint1 finding · 1 harm
  • Feb 1, 2024Standard3 findings
  • Nov 9, 2022Standard3 findings
  • Sep 30, 2021Standard and complaint7 findings
  • Aug 16, 2021Complaint1 finding
  • Oct 17, 2019Standard6 findings
  • Mar 8, 2018Complaint2 findings
Show the 16 earlier surveys
  • Feb 22, 2018Complaint1 finding
  • Dec 22, 2017Standard5 findings
  • May 15, 2017Complaint5 findings · 5 harm
  • Apr 7, 2017Complaint1 finding
  • Dec 15, 2016Standard2 findings
  • Nov 5, 2016Complaint1 finding
  • Sep 21, 2016Complaint1 finding
  • Apr 12, 2016Complaint2 findings · 2 harm
  • Jan 28, 2016Standard6 findings
  • Feb 27, 2014Standard4 findings
  • Mar 14, 2013—1 finding
  • Jan 17, 2013—8 findings
  • Mar 14, 2012—1 finding
  • Jan 26, 2012—8 findings
  • Dec 14, 2011—1 finding
  • Jan 28, 2011—5 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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