Cleveland Pines
Shelby, North Carolina · CCN 345282
12 surveys since 2013, 1 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 57
- Surveys
- 12
- Harm or worse
- 1
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 120
- Ownership
- For profit - Corporation
- Chain
- ATRIUM HEALTH
- County
- Cleveland · rural
- Medicare-certified since
- 1988
CMS ratings
- Overall
- 3
- Health inspection
- 3
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=17, floor 20).
Last survey on record
Nov 18, 2025
356 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.96 | 3.47 |
| Registered-nurse hours per resident day | 0.31 | — |
| Annual nurse turnover | 43.3% | 49.8% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D969.2% | E430.8% | F— |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8802×
Provide and implement an infection prevention and control program.
- F5781×
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F6071×
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- F6441×
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- F6791×
Provide activities to meet all resident's needs.
In the surveyor’s words
From the most serious findings on record at Cleveland Pines, in the surveyor’s own words.
- No harm, potential for more than minimal, patternF687Nov 18, 2025
Based on observations, record review, and staff and Nurse Practitioner (NP) interviews, the facility failed to ensure resident's toenails were trimmed and podiatry services were arranged for 3 of 7 residents reviewed for foot care (Resident #15, Resident #90, and Resident #24). The findings included: 1. Resident #15 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses which included traumatic brain injury and contractures to bilateral upper and lower extremities. Review of revised care plan dated 6/15/25 revealed Resident #15 was care planned for activities of daily living (ADL) self-care performance deficits related to her disease process. […]
- No harm, potential for more than minimal, patternF700Nov 18, 2025
Based on observations, record reviews, and Nurse Practitioner and staff interviews, the facility failed to review risks and benefit of side rails use with the resident or resident representative prior to installation, failed to obtain informed consent, and failed to accurately assess 5 of 8 severely cognitively impaired residents for the use of bilateral half side rails on their beds (Resident #3, Resident #9, and Resident #15, Resident #39, Resident #35). Findings included: 1. […]
- No harm, potential for more than minimal, patternF679Jul 18, 2024
Based on record reviews, facility activity calendars, and resident and staff interviews, the facility failed to ensure group activities were planned for outside of the facility to meet the needs of residents who expressed that it was important to them to attend group activities outside of the facility for 6 of 8 residents reviewed for activities. (Residents #58, #8, #53, #20, #63, and #16). The residents expressed not being able to leave the facility for almost 2 years made them feel more dependent, sad, depressed, and they missed getting out with the group to shop and socialize with other people. […]
- No harm, potential for more than minimal, patternF812Mar 23, 2023
Based on observations and staff interviews the facility failed to ensure food preparation knives ready for use were clean. This practice had the potential to affect food served to residents. Findings included: On 3/22/23 at 11:55 AM an observation of the kitchen revealed two food preparation knives ready for use in the knife storage rack contained visible dried debris on the sides of the blades. The cook was present when the observation was made. On 3/22/23 at 12:54 PM the Dietary Manager (DM) stated the knives were assigned to be cleaned by the cook after use and were placed in the knife rack by the cook. The DM said the knives should have been cleaned and stored without dried debris on them and were overlooked before storing them. […]
- No harm, potential for more than minimal, patternF641Jun 10, 2021
Based on observations, resident and staff interviews and record review the facility failed to ensure the Minimum Data Set (MDS) was accurate for 2 of 3 residents reviewed for diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . 1.Resident #6 was admitted to the facility on [DATE] with multiple diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #6's quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #6 required limited assistance with activities of daily living (ADL) and was not coded for active diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . A nursing progress note dated 03/08/21 revealed Resident #6 had stated to a staff member that he felt like killing himself at times. […]
Read 21 findings in full →The most serious and the most recent: 21 of 57 on record.
Every survey on record
FindingsAt actual harm or above
- Nov 18, 2025Standard7 findings
- Jul 18, 2024Standard4 findings
- Mar 23, 2023Standard3 findings
- Jun 10, 2021Standard3 findings
- Mar 1, 2019Standard5 findings
- Mar 15, 2018Complaint3 findings
- Dec 22, 2017Standard and complaint4 findings
- Oct 27, 2016Standard and complaint10 findings
Show the 4 earlier surveys
- Sep 11, 2015Standard5 findings
- Dec 5, 2014Standard6 findings
- Oct 21, 2013—1 finding · 1 harm
- Aug 23, 2013—6 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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