Charlotte Health & Rehabilitation Center
Charlotte, North Carolina · CCN 345405
30 surveys since 2011, 16 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 115
- Surveys
- 30
- Harm or worse
- 16
- Immediate jeopardyall corrected before survey
- 13
Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 90
- Ownership
- For profit - Limited Liability company
- Chain
- LIFEWORKS REHAB
- County
- Mecklenburg
- Medicare-certified since
- 1991
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 2
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 94 for-profit facilities of 66–99 beds in North Carolina.
Last survey on record
Jan 28, 2026
285 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.58 | 3.42 |
| Registered-nurse hours per resident day | 0.65 | — |
| Annual nurse turnover | 52.5% | 51.3% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $132,506 across 4 penalties
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J513.9% | K— | L— |
| Actual harm | G38.3% | H— | I— |
| No harm, potential for more than minimal | D2055.6% | E719.4% | F— |
| No harm, potential for minimal | A— | B12.8% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8123×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F5502×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F5832×
Keep residents' personal and medical records private and confidential.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- F6002×
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
In the surveyor’s words
From the most serious findings on record at Charlotte Health & Rehabilitation Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF580Dec 23, 2024
Based on record review and interviews with staff, Nurse Practitioner and Medical Director, the facility failed to immediately consult with the on-call Nurse Practitioner on [DATE] when Resident #1 had a significant change in condition. Resident #1 showed signs of restlessness, agitation, crawling onto the floor and verbally expressed to staff that she had experienced difficulty breathing. The facility also failed to notify the provider that Resident #1 had received a medication for anxiety for which she had a documented allergy on [DATE] at 7:44 AM. On [DATE] at 8:13 AM Resident #1 was found in her room unresponsive with seriously abnormal vital signs. Resident #1 was pronounced deceased by Emergency Medical Services (EMS) staff at 8:30 AM on [DATE]. […]
- Immediate jeopardy, isolatedF600Dec 23, 2024
Based on record review, and facility staff, Nurse Practitioner (NP), and Medical Director (MD) interviews, the facility failed to protect Resident #1's right to be free of neglect when the facility failed to: 1) immediately consult with the on-call Nurse Practitioner on [DATE] when a resident had a significant change in condition during the 3:00 PM to 11:00 PM shift that included signs of restlessness, agitation, crawling onto the floor and verbally expressing to staff that she had difficulty breathing; 2) complete ongoing thorough assessments for the change in condition that continued through the 11:00 PM to 7:00 AM shift; 3) prevent a significant medication error when staff deliberately disregarded an electronic medical record (EMR) system alert when Ativan (a benzodiazepine, used as a… […]
- Immediate jeopardy, isolatedF684Dec 23, 2024
Based on observations, record review, and resident, staff, Nurse Practitioner (NP), and Medical Director (MD) interviews, the facility failed to identify the seriousness of a significant change in condition, complete ongoing thorough assessments and identify the urgent need for medical attention for a resident with a history of chronic obstructive pulmonary disease who reported she could not breathe. On [DATE] during the 3:00 PM to 11:00 PM shift, Resident #1 was restless, agitated, crawling onto the floor and verbally expressed to staff she could not breathe. During the night shift (11:00 PM to 7:00 AM) the difficulty breathing, anxiety and agitation continued and Resident #1 asked staff repeatedly to help her. […]
- Immediate jeopardy, isolatedF726Dec 23, 2024
Based on record review, and interviews with staff, Medical Director and Pharmacist, the facility failed to provide effective training and orientation for new hires including preceptorship, skills validations and specific training related to pharmacy services and resident allergies in the electronic medical record (EMR) system alerts. On [DATE] Unit Manager #1, who had not received a complete orientation, was scheduled to precept Nurse #2. Under Unit Manager #1's direction Nurse #2 administered Ativan to Resident #1 who had a documented allergy to Ativan. […]
- Immediate jeopardy, isolatedF760Dec 23, 2024
Based on record review, and interviews with staff, Medical Director and Pharmacist, the facility failed to prevent a significant medication error when Resident #1 received a dose of Ativan (a benzodiazepine, used as a sedative medication) as a one-time dose. Resident #1 had an allergy to Ativan documented on the Allergy List in the electronic medical record (EMR) on [DATE]. The medication order was entered into the electronic health record by Nurse #3. She stated the electronic medical record flagged the order due to the allergy, but she bypassed the alert and entered the order in the EMR, which was then pulled from the automated system for medication management. Nurse #2, a nurse who was orienting under the supervision of the Unit Manager, administered the medication on [DATE] at 7:44 AM. […]
Read 28 findings in full →The most serious and the most recent: 28 of 115 on record.
Every survey on record
FindingsAt actual harm or above
- Jan 28, 2026Standard and complaint11 findings · 1 harm
- Mar 20, 2025Complaint1 finding · 1 harm
- Feb 21, 2025Complaint3 findings · 1 harm
- Dec 23, 2024Complaint6 findings · 5 harm
- Oct 23, 2024Standard and complaint7 findings
- Aug 10, 2023Standard8 findings
- Apr 14, 2022Standard and complaint14 findings
- Dec 1, 2021Complaint1 finding
Show the 22 earlier surveys
- Oct 1, 2021Complaint2 findings
- Oct 17, 2019Standard and complaint4 findings
- Dec 20, 2018Standard and complaint11 findings
- Aug 30, 2018Complaint2 findings · 1 harm
- May 21, 2018Complaint2 findings
- Feb 23, 2018Standard5 findings
- Sep 8, 2017Complaint4 findings · 4 harm
- Jun 16, 2017Complaint1 finding · 1 harm
- Mar 24, 2017Complaint2 findings
- Dec 16, 2016Standard1 finding
- May 19, 2016Complaint2 findings
- Oct 23, 2015Standard and complaint6 findings
- May 29, 2015Complaint1 finding
- Dec 4, 2014Standard3 findings
- Feb 20, 2014—1 finding
- Nov 4, 2013—1 finding
- Jun 20, 2013—2 findings
- Dec 6, 2012—2 findings · 2 harm
- Sep 19, 2012—1 finding
- Jul 28, 2012—6 findings
- Feb 7, 2012—2 findings
- Sep 22, 2011—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
- Azalea Health & Rehab CenterWilmington2 harm findings
- Windsor Rehabilitation and Healthcare CenterWindsor5 harm findings
- Bolivia Rehabilitation and Healthcare CenterBolivia3 harm findings
- Cedar Hills Center for Nursing and RehabilitationClemmons3 harm findings
- Bear Mountain Health and RehabilitationAsheville8 harm findings
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