Deficiency Index

Brandon Oaks Nursing and Rehabilitation Center

Roanoke, Virginia · CCN 495373

9 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
32
Surveys
9
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file6/9

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
62
Ownership
Non profit - Corporation
Chain
Independent
County
Roanoke
Medicare-certified since
2004

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=7, floor 20).

Last survey on record

Sep 8, 2023

1,158 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.404.85
Registered-nurse hours per resident day0.87—
Annual nurse turnover34.6%35.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD975.0%E18.3%F216.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 12 of the 32 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8123×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6412×

    Ensure each resident receives an accurate assessment.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5801×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

In the surveyor’s words

From the most serious findings on record at Brandon Oaks Nursing and Rehabilitation Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Sep 8, 2023

    Based on observation, staff interview, and facility document review, facility staff failed to ensure food was stored under safe and sanitary conditions in the main kitchen. The findings included: The facility staff failed to dispose of out of date carnation sweetened condensed milk. The box containing the cans of milk included a best before date of August 2023. 09/07/23 8:15 a.m., the surveyor toured the main kitchen area with dietary employee #1 and #2. During this observation the surveyor along with dietary employee #1 observed an opened box of carnation sweetened condensed milk (cans) with a best before date of August 2023. Dietary employee #1 removed this box from the food supply and stated they would dispose of the items. […]

  • No harm, potential for more than minimal, widespreadF812Aug 24, 2021

    Based on observation, staff interview and facility document review, facility staff failed to ensure food was stored under safe and sanitary conditions in 1 walk-in freezer and 1 drink/prep refrigerator. The findings: 1. Frozen carrots, California blend vegetables, pre-cooked hamburger patties, and pretzel bagels were not sealed in a container within the walk-in freezer. During the initial kitchen tour accompanied by the facility's food service manager on [DATE] at approximately 4:30 p.m., there were opened boxes of frozen carrots, California blend vegetables and pre-cooked hamburger patties. These foods were in a plastic bag within the boxes with the plastic bags opened, not sealed or tied closed. There were pretzel bagels in an opened, not sealed or tied plastic bag sitting on a shelf. […]

  • No harm, potential for more than minimal, isolatedF755Aug 13, 2026

    Based on staff interview, clinical record review, and facility document review, the facility staff failed to obtain provider ordered medications for (1) one of (25) twenty-five current sampled residents, Resident #54. Findings included:A facility policy entitled Subject: Unavailable Medications with a reviewed date of 1/2022 read in part, The facility must make every effort to ensure that medications are available to meet the needs of each resident. 1. Nursing staff shall: a. Contact the pharmacy to reorder the medication. b. Notify the attending physician of the situation and explain the circumstances, expected availability and optional therapy (ies) that are available. c. Notify the responsible party/POA. d. […]

  • No harm, potential for more than minimal, isolatedF641Sep 8, 2023

    Based on staff interview and clinical record review, the facility staff failed to accurately code a significant change MDS assessment to capture the residents hospice status for 1 of 15 current residents, Resident #31. The findings included: The facility staff failed to code Resident #31's significant change minimum data set (MDS) assessment to indicate the resident was receiving hospice services. Resident #31's face sheet included the diagnoses cerebrovascular disease, vascular dementia, and encounter for palliative care-hospice. […]

  • No harm, potential for more than minimal, isolatedF755Sep 8, 2023

    Based on resident interview, staff interview, clinical record review, and facility document review, the facility staff failed to ensure the nursing staff correctly implemented the facility's scheduled/controlled medication monitoring system to accurately account for the facility's scheduled/controlled medications for 1 of 15 current residents. Resident #19. The findings included: For Resident #19, the facility failed to ensure narcotics were accurately accounted for. Resident #19's face sheet included the diagnoses other acute postprocedural pain, hypertension, and presence of right artificial hip joint. […]

Read 20 findings in full →The most serious and the most recent: 20 of 32 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 13, 2026Complaint1 finding
  • Sep 8, 2023Standard and complaint3 findings
  • Aug 24, 2021Standard3 findings
  • Feb 27, 2020Standard6 findings
  • Aug 30, 2018Standard3 findings
  • Jun 11, 2015Standard12 findings
  • Sep 10, 2014Standard1 finding
  • Oct 18, 2012—1 finding
Show the 1 earlier survey
  • Aug 18, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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