Deficiency Index

Bay Terrace Rehabilitation and Health Center

Dover, Delaware · CCN 085019

19 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
107
Surveys
19
Harm or worse
4
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
85
Ownership
For profit - Corporation
Chain
PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES
County
Kent
Medicare-certified since
1979

CMS ratings

Overall
3
Health inspection
3
Staffing
4
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 32 for-profit facilities in Delaware.

Last survey on record

Apr 23, 2026

200 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.193.90
Registered-nurse hours per resident day0.92—
Annual nurse turnover36.6%41.9%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$34,838 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.6%K—L—
Actual harmG12.6%H—I—
No harm, potential for more than minimalD2976.3%E615.8%F—
No harm, potential for minimalA—B—C12.6%
CMS’s current file: 38 of the 107 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

In the surveyor’s words

From the most serious findings on record at Bay Terrace Rehabilitation and Health Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF627Feb 24, 2026

    Based on interviews, record review, and review of other documentation as indicated, it was determined that for one (R2) out of three residents sampled for discharge, the facility failed to ensure durable medical equipment and home health services were in place prior to R2's discharge. R2 was discharged from the facility on 2/9/26 at 6:00 PM and transported home via medical transport services and assisted up the stairs to a three-story residence by transport, where no caregiver support was in the home. On 2/11/26, R2 was found in the home by the home health agency nurse in unsafe conditions. […]

  • Actual harm, isolatedF684Dec 2, 2024

    Based on record review and interview, it was determined for one (R1) out of three residents reviewed for hospitalization, the facility failed to provide services to maintain R1's bowel function. The facility's failure to initiate the bowel protocol resulted in harm to R1 as it resulted in R1 undergoing a fecal disimpaction procedure during his 11/23/24 hospitalization. Additionally, the facility failed to obtain ordered blood work, to provide neb treatment due to machine not available and failed to obtain peripheral access for intravenous fluid infusion and supplemental oxygen order. […]

  • No harm, potential for more than minimal, patternF697Feb 19, 2025

    Based on observation, interview, and record review it was determined that for three (R63, R53, and R59) out of three residents reviewed for pain, the facility failed to ensure that that adequate pain management was provided and pain assessments were not conducted with a consistent scale for pre and post pain assessments. Findings include: April 2002 - The pain management standards by the American Geriatrics Society included: appropriate assessment and management of pain; assessment in a way that facilitates regular reassessment and follow-up; same quantitative pain assessment scales should be used for initial and follow up assessment; set standards for monitoring and intervention; and collect data to monitor the effectiveness and appropriateness of pain management. […]

  • No harm, potential for more than minimal, patternF812Feb 19, 2025

    Based on observation and interview it was determined that the facility failed to ensure food was stored, prepared, and served in a manner that prevents food borne illness to the residents. Findings include: 1. 2/11/25 8:39 AM - During the initial tour of the kitchen the surveyor observed the following: - The hair on the front of E5's (FSS) head was unsecured by a hair net. - The hand washing sink located in the dish area was obstructed by a fan and the paper towel dispenser was empty. - The small refrigerator for milk storage contained an opened gallon of milk with an expiration date of 2/5/25. 38302 2. 2/17/25 10:06 AM - During a tour of the kitchen, food particles were splattered on the top and sides of the cooktop and oven. […]

  • No harm, potential for more than minimal, patternF657Feb 23, 2024

    Based on record review and interview, it was determined that for eight (R3, R7, R9, R10, R14, R27, R32 and R53) out of of sixteen (16) sampled residents, the facility failed to have input from all required interdisciplinary team (IDT) members at the residents' care plan meetings. In addition, R53's nutrition risk care plan was not revised. Findings included: 1. Review of R3's clinical record revealed: 5/25/05 - R3 was admitted to the facility. 2/21/24 - A review of quarterly care plan meetings for the following dates 1/12/23, 4/6/23, 6/29/23, 9/21/23 and 12/14/23 lacked evidence of input from the Physician and the CNA. 2. […]

Read 23 findings in full →The most serious and the most recent: 23 of 107 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 23, 2026Standard and complaint5 findings
  • Feb 24, 2026Complaint1 finding · 1 harm
  • Feb 19, 2025Standard and complaint18 findings
  • Dec 2, 2024Complaint4 findings · 1 harm
  • Feb 23, 2024Standard10 findings
  • Feb 21, 2023Complaint2 findings
  • Sep 26, 2022Standard4 findings
  • Nov 12, 2019Standard and complaint4 findings
Show the 11 earlier surveys
  • Jan 11, 2019Standard and complaint3 findings
  • Feb 27, 2018Standard6 findings
  • Dec 2, 2016Standard and complaint1 finding · 1 harm
  • Feb 3, 2016Standard and complaint9 findings
  • Feb 6, 2015Standard6 findings
  • Feb 21, 2014Standard3 findings
  • May 23, 2013—12 findings · 1 harm
  • May 2, 2013—1 finding
  • Feb 13, 2012—8 findings
  • May 6, 2011—7 findings
  • Apr 25, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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