Every finding on record at Avenue at Medina

Based on record reviews, interviews, review of the State Board of Pharmacy investigation and facility policy review, the facility failed to ensure medications were safeguarded in accordance with accepted professional standards of practice when a licensed nurse diverted (stole) non-narcotic medications belonging to 10 residents without knowledge of facility administration. This affected 10 (Residents #6, #39, #43, #78, #79, #80, #81, #82, #83, #84) of 65 residents reviewed for medications.Findings include:1. Review of medical record for Resident #6 noted an admission date of 04/25/25. Diagnoses included generalized anxiety disorder and major depressive disorder. Resident #6 had impaired cognition.Review of the medication administration record (MAR) noted Resident #6 was receiving hydroxyzine (antianxiety) 12.5 milligrams (mg) dated 04/16/25 through 04/22/25 three times a day. 2. Review of medical record for Resident #39 noted an admission date of 12/04/24. Diagnosis included low back pain. Resident #39 had impaired cognition.Review of the MAR noted Resident #39 was receiving Macrobid (antibiotic) 100 mg dated 04/18/25 twice a day for seven days.3. Review of medical record for Resident #43 noted an admission date of 03/19/19. Diagnosis included unspecified dementia. Resident #43 had impaired cognition.Review of the MAR noted Resident #43 was receiving cephalexin (antibiotic) 250 mg dated 04/14/25 one time a day for three days.4. Review of medical record for Resident #78 noted an admission date of 12/04/24 and a discharge date of 01/21/25. Diagnoses included acute kidney failure, cerebral infarction due to unspecified occlusion or stenosis of precerebral arteries. Resident #78 had impaired cognition.Review of the MAR noted Resident #78 was receiving Levsin (antispasmodic) 0.125 mg dated 01/15/25 as needed.5. Review of medical record for Resident #79 noted an admission date of 06/06/26 and a discharge date of 06/15/25. Diagnoses included acute embolism and thrombosis of unspecified deep veins of the right-lower extremity. Resident #79 had impaired cognition.Review of the MAR noted Resident #79 was receiving prednisone (steroid) 7.5 mg dated 06/07/25 daily.6. Review of medical record for Resident #80 noted an admission date of 05/24/25 and discharge date of 05/28/25. Diagnoses included metabolic encephalopathy and adult failure to thrive. Resident #80 had impaired cognition.Review of the MAR noted Resident #80 was receiving hydroxyzine (antihistamine) 12.5 mg as needed dated 05/25/25 through 06/03/25 for anxiety.7. Review of medical record for Resident #81 noted an admission date of 05/12/25 and a discharge date of 08/25/25. Diagnoses included chronic obstructive pulmonary disease and type two diabetes mellitus. Resident #81 had impaired cognition.Review of the MAR noted Resident #81 was receiving Macrobid (antibiotic) 50 mg dated 12/28/24 through 05/07/25 at bedtime for prophylaxis.8. Review of medical record for Resident #82 noted an admission date of 03/27/25 and a discharge date of 04/11/25. Diagnoses included cerebral infarction and neoplasm of the trachea and thyroid gland. Resident #82 had impaired cognition.Review of the MAR noted Resident #82 was receiving cephalexin (antibiotic) 250 mg dated 02/20/25 three times a day.9. Review of medical record for Resident #83 noted an admission date of 08/09/25 and a discharge date of 08/17/25. Diagnoses included acute and chronic respiratory failure and type two diabetes mellitus. Resident #83 had intact cognition.Review of the MAR noted Resident #83 was receiving scopolamine (antiemetic) patch dated 07/05/25 through 07/07/25 in the morning every three days.10. Review of medical record for Resident #84 noted an admission date of 02/14/25 and a discharge date of 02/22/25. Diagnoses included fracture of left femur, chronic kidney disease and artificial hip joint. Resident #84 had impaired cognition.Review of the MAR noted Resident #84 was receiving cefadroxil (antibiotic) 500 mg dated 02/14/25 through 02/24/25 two times day for prophylaxis.Review of investigation dated 07/21/25 noted the State Pharmacy Board was informed by the local law enforcement agency of a probable drug diversion by Licensed Practical Nurse (LPN) #201. The local law enforcement agency stated LPN #201 was found with 31 blister packs of various medications belonging to 20 different residents, two pill bottles containing white powder, and one transdermal patch. Further review noted medications belonged to 10 residents (#6, #39, #43, #78, #79, #80, #81, #82, #83, #84) who resided or were currently residing at the facility.Interview on 02/11/26 at 8:15 A.M., the Administrator stated the State Board of Pharmacy came in on 10/20/25 to investigate medications and medication storage. The Administrator stated the investigator did not provide names of the residents or medications taken from the facility. The Administrator stated she did not complete a self-reported incident (SRI) to the State agency due to lack of information.Interview on 02/18/26 at 8:34 A.M., the Director of Nursing (DON) could not provide adequate information related to the diversion of medications. This was observed when the DON first stated she was not the DON at the time of investigation. The DON then stated she was kept in the dark about the investigation for a while and could not provide information. The DON stated she was hired in August of 2025.Interview on 02/18/26 the Administrator stated Pharmacy Investigator (PI) #302 met with her and did not provide any resident names or medications taken. The Administrator stated she left the meeting thinking the diversion happened at another facility. Interview on 02/18/26 at 9:05 A.M., PI #302 stated she completed an investigation on 10/20/25 related to possible diversion of medications form the facility. PI #302 stated she sat with the DON and Regional Quality Assurance Nurse (RQAN) #304 and confirmed a list of residents residing at the specific facility. Review of an email sent to the DON from the Pharmacy Board dated 10/20/25 indicated a former employee was found in possession of numerous patient specific medications. The medications were able to be removed from the facility without anyone noticing or reporting the theft to the Board of Pharmacy.Review of the facility policy titled Abuse Prohibition, revised in 2022, noted allegations of misappropriation of resident property must be reported, thoroughly investigated and actions taken including diversion of resident medications. This deficiency represents non-compliance investigated under Complaint Number 2692061.

Based on medical record review, resident and staff interviews, the facility failed to code resident Minimum Data Set (MDS) assessments accurately. This affected three (Residents #2, #8, and #43) of 15 sampled residents reviewed for accuracy of MDS assessments. The facility census was 65.Findings include:1. Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder, anxiety disorder and hypotension. Review of the admission assessment of the MDS 3.0 assessment dated [DATE] revealed Resident #2 was moderately cognitively impaired and required moderate assistance with activities of daily living (ADL).Further review of the admission MDS section N revealed that Resident #2 received one shot injection and one dose of insulin.Further review of the medical record for Resident #2 revealed that he did not have any orders for insulin.Interview on 02/11/2026 at 1:31 P.M. with MDS Nurse #139 stated that the one injection that Resident #2 received was a one-time dose of an antibiotic and was accidentally marked as insulin. 2. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with a readmit date of 01/03/25. Diagnoses that included major depressive disorder, anxiety disorder and Alzheimer's disease. Review of the admission assessment of the MDS 3.0 assessment dated [DATE] revealed Resident #8 was severely cognitively impaired and required substantial assistance with ADL.Further review of the admission MDS section N revealed that Resident #8 received a hypnotic.Further review of the medical record for Resident #2 revealed that he did not have any orders for hypotonic medication.Interview on 02/11/2026 at 2:11 P.M. with MDS Nurse #139 verified that Resident #8 did not receive a hypnotic at the time during the look back period.3. Review of the medical record revealed Resident #43 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder, pruritus, and Alzheimer's disease. Review of the annual assessment of the MDS 3.0 assessment dated [DATE] revealed Resident #43 was severely cognitively impaired and required substantial assistance with ADL.Further review of the admission MDS section J revealed that a fall with major injury was not reflected in her MDS assessment.Further review of the medical record for Resident #43 revealed that she sustained a fall on 12/05/26.Interview on 02/17/26 at 11:04 A.M. MDS Nurse #139 verified that the annual MDS dated [DATE] should have reflected that Resident #43 had a fall with major injury on 12/05/25.

Based on record review and interview, the facility failed to ensure laboratory tests were obtained per physician's order. This affected one (Resident #2) of three residents reviewed for laboratory findings. The facility census was 65.Findings include:Review of the medical record revealed Resident #2 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder, anxiety disorder and hypotension. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #2 was moderately cognitively impaired and required moderate assistance with activities of daily living (ADL).Review of the progress note dated 02/07/26 at 5:42 A.M. revealed Resident #2 presented with amber colored urine. A urine sample was obtained and a dipstick performed with abnormal results. The physician was notified and ordered a urine analysis (UA) as well as a culture and sensitivity (C&S) for 02/09/26.Review of the physician's orders for February 2026 revealed that UA C&S were ordered for 02/09/26 and not completed until 02/10/26.Interview on 02/10/26 at 11:07 A.M. with Director of Nursing (DON) stated that the lab does not pick up urine on the weekend, so the physician put the order to be picked up on 02/09/26. The DON stated that the results usually come back within 24 to 48 hours, but she did not see any results yet. Interview on 02/17/26 at 10:00 A.M. with DON revealed that she spoke to physician on 02/11/26 to discontinue the order for the UA C& S because the hematuria stopped, so it was not completed.Interview on 02/17/26 at 10:51 A.M. with Regional Nurse #301 revealed that the order for UA C & S for Resident #2 was never completed. Interview on 02/17/26 at 12:37 P.M. with DON stated that there was no policy for obtaining labs.

Based on medical record review and staff interview, the facility did not ensure residents received COVID immunizations as requested. This affected one (Resident #43) of the five residents reviewed for COVID immunizations. The facility census was 65.Findings include:Review of the medical record revealed Resident #43 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder, pruritus, and Alzheimer's disease. Review of the annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #43 was severely cognitively impaired and required substantial assistance with activities of daily living (ADL).Review of the COVID consent form dated 10/13/25 for Resident #43 revealed that her power of attorney (POA) verbally gave consent for Resident #43 to receive the COVID vaccine, and it was witnessed by two nurses.Further review of the medical record for Resident #43 revealed that she did not get the COVID vaccine.Interview on 02/11/26 at 1:31 P.M. with MDS Nurse #139 verified that Resident #43 consented to the COVID vaccine, and there was no documented evidence that Resident #43 received the vaccine or that Resident #43 refused administration of the COVID vaccine.

Based on observation, interview, record review and review of the facility policy, the facility failed to ensure staff donned appropriate personal protective equipment (PPE) and used appropriate hand hygiene to potentially prevent the spread of infection for Resident #58 who was on contact precautions. In addition, the facility failed to ensure appropriate hand hygiene was completed before entering Resident #30's room to provide care. This affected two resident's (#30 and #58) and had the potential to affect 20 residents (#7, #8, #11, #15, #17, #22, #23, #26, #34, #35, #36, #38, #43, #49, #51, #53, #57, #58, #59, #62) on transmission-based precautions. The facility census was 60. Findings include: 1. Review of Resident #58's medical record revealed an admitted [DATE] with diagnoses including aftercare following joint replacement surgery, pneumonia, Parkinsonism, leukemia, and personal history of transient ischemic attack (TIA) and cerebral infarction without residual deficits. Review of Resident #58's progress notes dated 11/19/24 at 3:49 P.M. included Resident #58 was admitted to the facility and was status post right hip replacement. Resident #58 was alert and oriented times two with some short term memory loss. Resident #58 was complaining of right knee pain which he said started after the hip replacement. The resident was continent of bowel and bladder. Review of Resident #58's physician orders dated 11/19/24 through 12/02/24 did not reveal orders for Enhanced Barrier Precautions (EBP). Review of Resident #58's care plan dated 11/21/24 included Resident #58 had bowel incontinence. Resident #58 would establish an individual bowel and bladder routine. Interventions included bowel protocol as ordered; briefs, depends, or pantiliners when out of bed; toileting per request and as needed. Review of Resident #58's care plan dated 11/21/24 did not reveal a care plan for EBP or Contact Precautions. Review of Resident #58's Admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #58 had moderate cognitive impairment. Resident #58 required substantial to maximal assistance for toileting and personal hygiene and the ability to come to a standing position from sitting in a chair, wheelchair, or on the side of the bed. Resident #58 required partial to moderate assistance to walk ten feet and to get on and off a toilet or commode. Resident #58 was always continent of urine and bowel. Review of Resident #58's physician orders dated 12/02/24 at 6:00 A.M. revealed contact isolation precautions due to diagnosis of C-Diff (Clostridium Difficile), a bacterium that causes an infection of the colon causing diarrhea. All services and meals were to be provided in Resident #32's private room, every shift for C-Diff isolation. Review of Resident #58's physician orders dated 12/02/24 at 1:00 P.M. revealed please collect stool for C-Diff, one time only for labs for five days. Review of Resident #58's Medication Administration Record (MAR) dated 12/02/24 at 1:46 P.M. revealed Resident #58's stool specimen was collected. Review of physician orders dated 12/02/24 at 6:00 P.M. revealed vancocin (Vancomycin) oral capsule 125 milligrams (mg), give one capsule by mouth every six hours for prophylaxis (diarrhea, leukocytosis) for ten days pending stool sample results. Review of Resident #58's physician orders dated 12/03/24 at 6:00 P.M. revealed contact isolation due to possible C-Diff. All services and meals were to be provided in Resident #32's private room. Observation on 12/03/24 at 10:37 A.M. of the wall to the right of Resident #58's entrance to the room revealed a sign for EBP. The sign stated everyone must clean their hands, including before entering and when leaving the room. Providers and staff must also wear gloves and a gown for the following high-contact resident care activities: dressing, bathing, showering, transferring, changing linens, providing hygiene, changing briefs or assisting with toileting, device care or use (central line, urinary catheter, feeding tube, tracheostomy) wound care, any skin opening requiring a dressing. Do not wear the same gown and gloves for the care of more than one person. Further observation did not reveal a sign for contact precautions. Observation on 12/03/24 at 10:53 A.M. of Resident #58's room revealed Resident #58's call light was activated and a light alerting staff that Resident #58 activated his call light could be seen above the door to his room. Registered Nurse Unit Manager (RN/UM) #209 entered Resident #58's room to answer his call light and did not use hand sanitizer or don an isolation gown and gloves before entering the room. Further observation revealed RN/UM #209 assisted Resident #58 into the bathroom without an isolation gown or gloves on. After assisting Resident #58 to the bathroom RN/UM #209 exited the room and used hand sanitizer. When asked why she did not don an isolation gown or gloves before entering the room, UM/RN #209 stated she did not see the EBP sign before she entered the room and did not know Resident #58 was on precautions. When told Resident #58 had physician orders for contact isolation related to C-Diff, RN/UM #209 stated she did not know he was on precautions for C-Diff. RN/UM #209 confirmed she did not wash her hands before leaving the room but would do so immediately. RN/UM #209 confirmed Resident #58 did not have a contact precaution sign by the door to his room. Interview on 12/03/24 at 10:58 A.M. of Licensed Practical Nurse (LPN) #210 confirmed Resident #58 did not have a contact precaution sign by the entrance to his room. LPN #210 stated he thought Resident #58 had a contact precaution sign on the door and he should be on contact isolation for C-Diff. LPN #210 stated he would make sure the EBP sign was replaced by a contact isolation sign. Observation on 12/03/24 at 11:23 A.M. of Resident #58 revealed he was sitting in a wheelchair in his room. Resident #58 stated he was not feeling very well, he had been having large amounts of diarrhea the last few days, and the facility was supposed to collect a fecal sample to have it tested . Resident #58 made a face indicating he did not feel well. Resident #58 stated he did not know why the fecal sample had not been collected because he was still having large amounts of diarrhea and so far, today had two large diarrhea stools. Interview on 12/03/24 at 3:32 P.M. of the Director of Nursing (DON) revealed Resident #58 got loose stools after he was administered the antibiotic Rocephin for a urinary tract infection. The DON stated Resident #58 was supposed to have a stool specimen sent for C-Diff and would investigate why the specimen had not been collected and sent yet. Review of the facility policy titled Isolation Categories of Transmission Based Precautions revised 09/2022 included contact precautions that were implemented for residents known or suspected to be infected with microorganisms that could be transmitted by direct contact with the resident or indirect contact with environmental surfaces or resident-care items in the resident's environment. Contact precautions were also used in situations when a resident was experiencing fecal incontinence or diarrhea that could not be contained and suggested an increased potential for extensive environmental contamination and risk of transmission of a pathogen, even before a specific organism was identified. The individual on contact precautions was placed in a private room if possible. Staff and visitors wore gloves when entering the room. While caring for a resident, staff would change gloves after having contact with infective material. Gloves were removed and hand hygiene performed before leaving the room. Staff avoided touching potentially contaminated environmental surfaces in the resident's room after gloves were removed. Staff and visitors wear a disposable gown upon entering the room and remove before leaving the room and avoid touching potentially contaminated surfaces with clothing after the gown was removed. 2. Review of Resident #30's medical record revealed an admitted [DATE] with diagnoses including pneumonia, cerebral infarction due to unspecified occlusion or stenosis of right posterior cerebral artery, and congestive heart failure. Review of Resident #30's Admission MDS assessment dated [DATE] revealed Resident #30 had severe cognitive impairment. Resident #30 was always incontinent of urine and frequently incontinent of bowel. Observation on 12/03/24 at 10:48 A.M. of Certified Nursing Assistant (CNA) #211 revealed she was walking in the hall and was carrying a plastic bag full of soiled linens without gloves on. During the observation a reusable chux pad fell out of the bag and brushed the floor. A moderate amount of brown fecal material was visualized on the reusable chux pad, and CNA #211 reached down and picked up the soiled chux pad with her bare hands and attempted to put it back in the bag. CNA #211 was unsuccessful, and she continued to walk down the hall with the feces covered chux falling out of the bag, and the moderate to large amount of feces could be seen on the chux as she walked. CNA #211 entered the soiled utility room and disposed of the soiled linens and without washing her hands or using hand sanitizer walked out of the soiled utility room, down the hall and into Resident #30's room to assist another staff member with incontinence care without washing her hands or using hand sanitizer. After surveyor intervention CNA #211 washed her hands before providing care for Resident #30. CNA #211 confirmed she did not use hand sanitizer or wash her hands after handling the soiled linens and feces covered chux pad. Review of the facility policy titled Handwashing, revised 07/2022, included it was the policy of the facility to maintain the highest standard of hygiene in patient care through thorough handwashing procedures. All employees should wash their hands thoroughly with soap and running water in the following circumstances: staff involved in direct resident contact must perform hand hygiene (even if gloves were used) including before and after contact with the resident, after contact with blood, body fluids, visibly contaminated surfaces or after contact with objects in the resident's room. Alcohol-based hand sanitizers were highly effective against non-spore forming organisms, but they did not kill C-Difficile Spores or remove C-Difficile from the hands. This deficiency was an incidental finding identified during the complaint investigation.

Based on observation, interview, record review and review of the facility policy, the facility failed to ensure Resident #32 had a timely comprehensive pain assessment. This affected one resident (Resident #32) out of three residents reviewed for medication administration. The facility census was 60. Findings include: Review of Resident #32's medical record revealed an admitted [DATE] with diagnoses including spinal stenosis, lumbosacral region, functional quadriplegia, and type two diabetes mellitus without complications. Review of Resident #32's Admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] included Resident #32 was cognitively intact. Resident #32 required partial to moderate assistance with toileting hygiene, bathing and dressing. Resident #32 frequently had pain or hurting in the last five days, the pain occasionally made it hard to sleep at night, and Resident #32 frequently limited his participation in rehabilitation therapy sessions due to pain. Review of Resident #32's care plan dated 11/26/24 included Resident #32 had pain related to lumbar stenosis, recent fall, and chronic low back pain. Resident #32 would not have discomfort related to side effects of analgesia through the review date. Interventions included to anticipate Resident #32's need for pain relief and respond immediately to any complaint of pain; document nonpharmacological intervention attempts prior to administration of pharmacological intervention; evaluate the effectiveness of pain interventions after treatment and as needed; notify the physician if interventions were unsuccessful or if the current complaint was a significant change from Resident #32's past experience of pain. Review of Resident #32's Medication Administration Record (MAR) dated 11/29/24 from 6:00 P.M. to 11/30/24 at 6:00 A.M. revealed Resident #32's pain level was a seven on a scale of zero to ten, ten being the worst pain. Review of Resident #32's MAR dated 11/29/24 at 7:47 P.M. revealed oxycodone HCl tablet 5 milligrams (mg) (opioid pain medication) was administered and was ineffective. Review of Resident #32's MAR dated 11/29/24 at 7:47 P.M. through 12/01/24 at 1:55 A.M. did not reveal oxycodone HCl tablet 5 mg was administered for pain. Review of Resident #32's progress notes dated 11/30/24 at 3:48 A.M. revealed oxycodone HCL tablet 5 mg, follow-up pain scale was an eight on a scale of zero to ten, ten being the worst pain. The oxycodone was ineffective. Review of Resident #32's MAR dated 11/30/24 at 6:00 A.M. through 12/01/24 at 6:00 A.M. revealed Resident #32's pain was zero on a scale of zero to ten, ten being the worst pain. Review of Resident #32's MAR dated 12/01/24 at 1:55 A.M. revealed oxycodone 5 mg tablet was administered for a pain level of six, and it was effective. Review of Resident #32's progress notes dated 12/01/24 at 4:54 A.M. revealed oxycodone HCl tablet 5 mg follow up pain scale was a one. Review of Resident #32's MAR dated 12/01/24 from 6:00 A.M. through 6:00 P.M. revealed Resident #32's pain level was a four on a scale of zero to ten, and nonpharmacological interventions were attempted. Review of Resident #32's MAR dated 12/01/24 at 9:40 A.M. revealed Tylenol extra strength oral tablet 500 mg, give two tablets by mouth every eight hours as needed for pain was administered for a pain level of seven, and it was effective. Review of Resident #32's progress notes dated 12/01/24 at 9:51 A.M. revealed Tylenol extra strength oral tablet 500 mg follow up pain scale was a one. Review of Resident #32's progress notes dated 12/01/24 at 11:10 P.M. included turn and reposition was ineffective, and oxycodone HCl tablet 5 mg was administered for pain. Review of Resident #32's MAR dated 12/01/24 at 11:10 P.M. revealed oxycodone 5 mg tablet was administered for a pain level of seven, and it was effective. Review of Resident #32's progress notes dated 12/02/24 at 2:02 A.M. revealed oxycodone HCl tablet 5 mg follow up pain scale was a three. Review of Resident #32's MAR dated 12/02/24 revealed oxycodone 5 mg tablet was administered at 8:24 A.M. for a pain level of eight, and it was effective. Review of Resident #32's progress notes from 11/29/24 at 7:47 P.M. through 12/02/24 at 8:24 A.M. did not reveal Resident #32's physician was contacted regarding Resident #32's pain, and there was no documented evidence a pain assessment was completed. Observation on 12/02/24 at 8:20 A.M. of Licensed Practical Nurse (LPN) #202 revealed he was preparing to administer Resident #32's medication. After preparing the medications, LPN #202 entered Resident #32's room and administered his medications. Resident #32 stated he was in a lot of pain and wanted oxycodone and had already received Tylenol. Resident #32 stated he was hurting bad, grimaced and held his left flank, and said he had severe pain in his kidneys and it was not normal for him. Resident #32 stated he was hurting all weekend, told the nurse he was having pain, and the nurse told him Nurse Practitioner (NP) #203 would be in on Monday. Resident #32 stated right now his pain was an eight out of a ten, ten being the worst pain. Resident #32's facial expression and body movements indicated he was experiencing moderate to severe pain. LPN #202 stated he did not work Saturday or Sunday, checked Resident #32's electronic record and did not see anything in the computer about Resident #32's pain. LPN #202 indicated he worked on Friday, and Resident #32 was having pain. Interview on 12/02/24 at 11:46 A.M. of NP #203 revealed Resident #32 was having pain on Friday. NP #203 stated he did not work on Saturdays or Sundays and if Resident #32 was having pain over the weekend Medical Director #204 should have been contacted, and he did not know if Medical Director #204 was contacted. NP #203 stated he offered to increase Resident #32's muscle relaxant, but Resident #32 declined because he felt the problem he was having was related to his kidneys. NP #203 indicated Resident #32's pain was worse today than it was on Friday, and he was changing Resident #32's oxycodone to Ultram (opioid pain medication). Interview on 12/03/24 at 3:13 P.M. of Certified Nursing Assistant (CNA) #205 revealed Resident #32 was included in her assignment over the weekend and he said his kidney was hurting him on both Saturday and Sunday. CNA #205 stated Resident #32 wanted to drink cranberry juice because he said he had kidney problems. CNA #205 indicated Resident #32 looked like he was in pain both Saturday and Sunday, and she told the nurse he was having pain, but she could not remember which nurse she told. Interview on 12/03/24 at 4:12 P.M. of LPN #206 revealed she worked Saturday and Sunday but could not remember if Resident #32 was in pain. LPN #206 stated she remembered his right leg was hurting and she put a lidocaine patch on it, but that is all she remembered. LPN #206 stated she did not call Medical Director #204, and he did not make rounds while she was working. Interview on 12/03/24 at 4:22 P.M. of LPN #207 revealed she worked Saturday and Sunday night shift and Resident #32 was in pain and he was medicated all weekend. LPN #207 stated Resident #32 had oxycodone ordered, and he told Nurse Practitioner (NP) #203 on 12/02/24 his oxycodone was not working for him, then Tramadol (Ultram) was ordered. LPN #207 stated Resident #32 thought he had a kidney stone, and she gave him a heat pack. LPN #207 stated Resident #32's pain over the weekend was a seven out of a ten, ten being the worst pain, and she did not call or fax Resident #32's physician (Medical Director #204) about Resident #32's pain. Review of the facility policy titled Pain Management, revised 02/2023, included the purpose of the policy was to ensure residents received the treatment and care in accordance with professional standards of practice, the comprehensive care plan, and the resident's choices, related to pain management. The licensed nurse would perform a pain assessment upon admission, quarterly, with a significant change, new onset of pain and incident. The licensed nurse would assess as necessary and include the impact of pain on day-to-day activities, strategies that reduce pain, review of current medical conditions and medications. If the resident was assessed to be experiencing pain the nurse would explore pharmacological and non-pharmacological interventions as appropriate per the resident's comprehensive assessment, plan of care and standards of practice. This deficiency represents non-compliance investigated under Master Complaint Number OH00159596.

Based on observation, interviews, record review and review of the facility policy, the facility failed to ensure Resident's #58 and #66 had comprehensive post-fall assessments completed, failed to ensure Resident #58's care planned interventions were implemented, and failed to ensure Resident #58 had an individualized care planned intervention placed after a fall. This affected two residents (#58 and #66) out of three reviewed for falls. The facility census was 60. Findings include: 1. Review of Resident #58's medical record revealed an admitted [DATE] with diagnoses including aftercare following joint replacement surgery, pneumonia, Parkinsonism, leukemia, personal history of transient ischemic attack (TIA), and cerebral infarction without residual deficits. Review of Resident #58's Fall Risk assessment dated [DATE] revealed Resident #58 was at risk for falls. Review of Resident #58's care plan dated 11/25/24 included Resident #58 was at risk for falls related to gait and balance problems. Resident #58 would be free of falls through the review date. Interventions included to be sure Resident #58's call light was within reach and encourage Resident #58 to use it for assistance as needed, and Resident #58 needed prompt response to all requests for assistance; follow facility fall protocol. Review of Resident #58's Fall Risk assessment dated [DATE] revealed Resident #58 was not a risk for falls. Review of the Admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #58 had moderate cognitive impairment. Resident #58 required substantial to maximal assistance for toileting and personal hygiene and the ability to come to a standing position from sitting in a chair, wheelchair, or on the side of the bed. Resident #58 required partial to moderate assistance to walk ten feet and to get on and off a toilet or commode. Resident #58 was always continent of urine and bowel. Further review of Resident #58's care plan revealed an intervention dated 11/30/24 and revised 12/02/24 for call not fall sign in Resident #58's view (Resident #58 activated his call light before his fall on 11/30/24). Review of Resident #58's fall investigation dated 11/30/24 at 7:15 A.M. included Resident #58 was ambulating self to the bathroom, made it near the bathroom door, felt like he needed to sit down, the rollator was not near, he had nothing to grab so he let himself fall to the floor. Resident #58 stated he had a bad case of diarrhea this morning, he was trying to get to the bathroom, he did not have anything to hold onto, so he just let himself fall. No injuries were observed at the time of the incident or post incident. Resident #58 was alert and oriented to person and situation and was wheelchair bound. Resident #58's call light was initiated, he was incontinent, had gait imbalance and weakness. Resident #58 was ambulating without assistance. On 12/02/24 notes indicated no visible injuries were noted, appropriate parties were notified, and Resident #58 was educated to ask staff for toileting needs and a call not fall sign was placed in Resident #58's view. (Resident #58's call light was activated at the time of the incident on 11/30/24). Review of Resident #58's nursing progress notes dated 11/30/24 at 10:15 A.M. revealed Resident #58 fell in his room in the morning while trying to take himself to the bathroom. Resident #58 stated he had a bad case of diarrhea, his brief was lying on the floor next to the bed, and he made it near the bathroom door before falling. Resident #58 was assisted off the floor and placed back in his wheelchair and taken into the bathroom to be cleaned. Neuro checks were started, and vital signs were stable. The physician and responsible party were notified, and Resident #58 would continue to be monitored. Review of Resident #58's medical record including progress notes and assessments dated 11/30/24 through 12/03/24 did not reveal evidence Resident #58 had post fall assessments, fall risk assessments, or pain assessments completed. Interview on 12/03/24 at 9:06 A.M. of the Director of Nursing (DON) revealed when a resident had a fall there should be documentation in the progress notes. The DON stated sometimes she had to follow-up with the nurses because they completed the incident report in the risk management area of the electronic record but forgot to click the final box that transferred the documentation to the resident's progress notes. The DON stated the assessment area of the resident's medical record should include 72-hour post fall assessments, a fall risk assessment, and pain assessments. Neuro checks were completed on paper and kept with the hard chart. Interview on 12/03/24 at 10:30 A.M. of Registered Nurse (RN) #200 revealed she worked 11/30/24 and 12/01/24 and confirmed Resident #58 fell while trying to take himself to the bathroom. RN #200 stated Resident #58's call light was activated at the time of the fall. RN #200 indicated she completed the documentation regarding the fall including neuro checks, risk management, and a fall assessment. Observation on 12/03/24 at 11:23 A.M. of Resident #58 revealed he was sitting in a wheelchair in his room. Resident #58 stated he was not feeling very well; he had been having large amounts of diarrhea the last few days, and the facility was supposed to collect a fecal sample to have it tested . Resident #58 made a face indicating he did not feel well. Resident #58 stated he had a fall the other day, he had to go to the bathroom but could not remember a lot of details because he was not feeling well at all when the fall occurred. Interview on 12/03/24 at 2:23 P.M. of Certified Nursing Assistant (CNA) #201 revealed he worked on 11/30/24, and Resident #58 tried to go to the bathroom and fell . CNA #201 stated he had to get a resident up for dialysis and did not see Resident #58's call light because he might have been in that resident's room when Resident #58 activated his call light. CNA #201 indicated when he was in a resident room, the nurses and other CNA's watch the call lights but the other aide must have also been in a resident room providing care. CNA #201 revealed when Resident #58 fell he was incontinent of diarrhea, needed to be cleaned up, and CNA #201 assisted him to the toilet so he could finish going to the bathroom. Interview on 12/03/24 at 3:21 P.M. of the DON confirmed after a fall on 11/30/24, Resident #58 did not have post fall assessments, a fall risk assessment or pain assessments completed, but did have neuro checks completed. The DON confirmed Resident #58's fall risk assessments stated on 11/21/24 he was at risk for falls and on 11/25/24 the fall risk assessment was not at risk, and the DON did not know why he was assessed for not at risk for falls but would look into it. The DON confirmed Resident #58 activated his call light on 11/30/24 before his fall and the immediate intervention implemented was to place a call not fall sign in his view. The DON confirmed a different intervention should have been implemented. Review of the facility policy titled Fall Management, revised 12/2022, included the licensed nurse would assess the resident for fall risk through the Fall Risk Assessment upon admission, quarterly and with a significant change. If a fall occurred, the licensed nurse would assess the resident for injury from the fall immediately, initiate an investigation of the reason for the fall and implement an immediate intervention to attempt to prevent future falls. The licensed nurse would update the Fall Risk and Pain Assessment at the time of the fall. The interdisciplinary team would review the falls routinely to determine the most appropriate type of intervention to be implemented to attempt to prevent future incidents from occurring. 2. Review of Resident #66's medical record revealed an admitted [DATE] and a discharge date of [DATE]. Diagnoses included atherosclerotic heart disease of native coronary artery without angina pectoris, malignant neoplasm of the prostate, and unspecified fall. Review of Resident #66's progress notes dated 10/11/24 at 3:11 A.M. included Resident #66's bed was kept in the low position. Review of Resident #66's progress notes dated 10/11/24 at 8:49 A.M. included Resident #66 was heard screaming mama help and the nurse went to his room to find Resident #66 lying on the left side with his arm under the top part of the bed and left knee sliding under the bed. The bed was moved sideways by Resident #66, and a large bruise was observed on his left elbow. ROM (range of motion) was intact. The physician was notified, and an x-ray was ordered of Resident #66's left elbow. The DON and family were notified. Resident #66's daughter stated the bruise on Resident #66's left elbow was already there but would like an x-ray just in case. Review of Resident #66's physician order dated 10/11/24 at 9:42 A.M. revealed fall mat to the open side of the bed, every shift for safety. Review of Resident #66's assessments dated 10/11/24 through 10/13/24 did not reveal 72-hour post fall assessments, a fall risk assessment or a pain assessment. Review of Resident #66's progress notes dated 10/12/24 through 10/17/24 did not reveal documentation regarding Resident #66's fall on 10/13/24. Review of Resident #66's fall incident report dated 10/12/24 at 7:40 A.M. included Resident #66 was confused, oriented to person, incontinent, had a recent change in cognition, a recent illness, impaired memory and weakness. Resident #66's fall occurred when Resident #66 was ambulating without assistance and during transfer. Notes on 10/14/24 included Resident #66 was assessed; x-ray of his arm was negative, and a new order for the bed in the lowest position. Review of Resident #66's fall incident report dated 10/13/24 at 1:17 A.M. included a Certified Nursing Assistant (CNA) reported on 10/12/24 at 6:15 P.M. that Resident #66 was on the floor on the fall mat in his room. Resident #66 was found in the prone position with his legs straight down and arms bent above his head flat on the floor. The bed was in the lowest position. Resident #66 stated he had lower back pain which was present previously. No visible injuries except older bruises from previous falls. Resident #66's blood pressure was 129/88, heart rate 81, respirations 16 and oxygen saturation was 95 percent. The family and physician were contacted. Resident #66 stated his feet slipped. The immediate action taken was Resident #66 would wear gripper socks and was educated about the importance of using the call light. Resident #66 was confused, oriented to person and situation, his call light was not initiated, and he was incontinent. Resident #66 was wearing improper footwear and was admitted within the last 72 hours. Review of Resident #66's assessments revealed on 10/13/24 Resident #66 had a pain assessment, a fall risk assessment, and a 72-hour post fall assessment. Review of Resident #66's assessments revealed for Resident #66's fall on 10/13/24 there were no72-hour post fall assessments completed on 10/15/24 or 10/16/24. Review of Resident #66's Admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #66 had severe cognitive impairment. Resident #66 required substantial to maximal assistance for toileting hygiene, lower body dressing, and putting on and taking off footwear. Resident #66 required substantial to maximal assistance for sit to stand, chair, bed-to-chair transfer and toilet transfers. Resident #66 was frequently incontinent of urine and always continent of bowel. Review of Resident #66's fall incident report dated 10/18/24 at 5:10 P.M. included the nurse entered Resident #66's room and witnessed Resident #66 hanging onto the grab bar and lowered self to floor after yelling for a period of time. When Resident #66 got to the floor and was sitting on his bottom, he turned and laid down placing his head on a pillow on the floor at the foot end of the bed and began yelling out again. Resident #66's vital signs were stable. Resident #66 was unable to give a description of the incident. No injuries observed at the time of incident. The immediate action taken was the DON was notified of what happened so the care plan could be updated. Resident #66 was confused, oriented to person. The physician, responsible parties, and DON were notified. Review of Resident #66's assessments revealed there were no 72-hour post fall assessments completed on 10/19/24, 10/20/24 or 10/21/24. Review of the facility incident log revealed Resident #66 had falls on10/12/24 at 7:40 A.M. and 10/13/24 at 1:17 A.M. There was no fall documented for 10/11/24 at 8:49 A.M. or 10/18/24 at 5:10 P.M. Review of Resident #66's care plan dated 10/21/24 included Resident #66 was at risk for falls related to confusion, gait and balance problems and was unaware of safety needs. Resident #66 would be free of falls. Interventions included to be sure Resident #66's call light was within reach and encourage Resident #66 to use it for assistance as needed, and Resident #66 needed prompt response to all requests for assistance; follow facility fall protocol. Interview on 12/03/24 at 9:06 A.M. of the DON revealed when a resident had a fall there should be documentation in the progress notes. The DON stated sometimes she had to follow-up with the nurses because they completed the incident report in the risk management area of the electronic record but forgot to click the final box that transferred the documentation to the resident's progress notes. The DON stated the assessment area of the resident's medical record should include 72-hour post fall assessments, a fall risk assessment, and pain assessments. Neuro checks were completed on paper and kept with the hard chart. Interview on 12/03/24 at 3:21 P.M. of the DON revealed Resident #66 had a fall on 10/11/24 which was not documented on the incident log until 10/12/24 at 7:40 A.M. because the nurse forgot to do the risk management documentation and had to be reminded. The DON stated there was no fall on 10/12/24. The DON confirmed from 10/11/24 through 10/13/24 Resident #66 did not have a fall risk assessment, a pain assessment or post fall 72-hour assessments completed. The DON confirmed Resident #66 had a fall on 10/13/24, and there were no 72-hour post fall assessments completed on 10/15/24 or 10/16/24. The DON confirmed Resident #66 had a fall on 10/18/24 and there were no 72-hour post fall assessments completed on 10/19/24, 10/20/24 or 10/21/24. The DON confirmed Resident #66's progress notes did not reveal documentation regarding Resident #66's fall on 10/13/24. The DON confirmed the incident log did not have evidence Resident #66 had a fall on 10/18/24 at 5:10 P.M. Review of the facility policy titled Fall Management, revised 12/2022, included the licensed nurse would assess the resident for fall risk through the Fall Risk Assessment upon admission, quarterly and with a significant change. If a fall occurred the licensed nurse would assess the resident for injury from the fall immediately, initiate an investigation of the reason for the fall and implement an immediate intervention to attempt to prevent future falls. The licensed nurse would update the Fall Risk and Pain Assessment at the time of the fall. The interdisciplinary team would review the falls routinely to determine the most appropriate type of intervention to be implemented to attempt to prevent future incidents from occurring. This deficiency represents non-compliance investigated under Complaint Number OH00158853.

Based on observation, record review and interview, the facility failed to ensure fluids were provided on Resident #43's meal trays as indicated on the meal ticket. This finding affected one (Resident #43) of three residents reviewed for meals and fluids. Findings include: Review of Resident #43's medical record revealed the resident was admitted on [DATE] with diagnoses including Alzheimer's disease, generalized anxiety and contracture of the left hand. Review of Resident #43's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #43's physician orders revealed an order dated 08/14/23 for a two-handled mug with straws at meals; and an order dated 06/02/24 for a regular diet, mechanical soft texture, nectar thick liquids. Review of Resident #43's breakfast meal ticket dated 07/23/24 (for the breakfast meal) revealed the resident required a 2-handled spouted sippy cup, daily nectar thick juice, nectar water and nectar thick coffee. Observation on 07/23/24 at 8:04 A.M. revealed Activity Director #848 was assisting Resident #43 with the breakfast meal. The meal tray did not reveal evidence of the 2-handled spouted sippy cup or nectar water. Interview on 07/23/24 at 8:06 A.M. with Activity Director #848 confirmed Resident #43's meal tray did not have the two-handled spouted sippy cup or nectar thick water on the resident's tray as indicated on the meal ticket. This deficiency represents non-compliance investigated under Complaint Number OH00155381.

Based on observation, record review and interview, the facility failed to ensure Resident #15's pressure ulcer wound care dressing was in place as ordered. This finding affected one (Resident #15) of three residents reviewed for pressure ulcer wounds. Findings include: Review of Resident #15's medical record revealed the resident was admitted on [DATE] with diagnoses including Parkinsonism, unspecified fall and anemia. Review of Resident #15's Admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #15's Pressure Ulcer/Wound Record form dated 07/1624 revealed the resident had a deep tissue injury (DTI) left heel pressure wound first identified 07/11/24 which measured 1.1 centimeters (cm) length by 0.8 cm width by undetermined depth (UTD) with a 100% purple/maroon discoloration. Review of Resident #15's physician orders revealed an order dated 07/12/24 (discontinued 07/16/24) to apply skin prep to the bilateral heels daily for skin integrity; an order dated 07/18/24 (discontinued 07/18/24) to apply skin prep to the left heel three times weekly and cover with a foam dressing; and an order dated 07/19/24 to apply skin prep to the left heel and cover with a foam dressing every day shift for skin integrity. Review of Resident #15's medication administration records (MARS) and treatment administration records (TARS) from 07/11/24 to 07/24/24 revealed the pressure ulcer wound care to the left heel was completed as ordered. Review of Resident #15's Wound Care Clinical Services form dated 07/23/24 at 8:15 P.M. revealed the resident had a left heel DTI with intact skin which measured 0.5 cm length by 0.3 cm width by UTD with 100% purple or maroon discoloration which was improved/healing. Observation on 07/24/24 at 1:44 P.M. with Licensed Practical Nurse (LPN) Unit Manager #880 of Resident #15's left heel DTI pressure ulcer wound care revealed no evidence a dressing was in place on the left heel at the time of the observation. Attempted interview on 07/24/24 at 1:51 P.M. with Resident #15 and she could not remember if wound care and a dressing was applied to her left heel. Interview on 07/24/24 at 1:54 P.M. with LPN Unit Manager #880 confirmed Resident #15's dressing was not in place as ordered. She stated the dressing was not in the sock and must have come off at some point. Review of the Pressure Ulcer Prevention and Interventions policy revised 01/23 indicated the purpose of the policy was to implement preventative skin measures for all residents based on the levels and areas of risk to include moisture, nutrition, activity, mobility, mental status, psychosocial status, and general physical condition. The resident's skin would be assessed and monitored on a routine basis as outlined in the skin assessment protocols. This deficiency represents non-compliance investigated under Complaint Numbers OH00155381 and OH00155223.

Based on record review, interview, smart watch data review, and policy review the facility failed to check on Resident #69 every two hours as care planned, and failed to ensure residents receiving skilled services were weighed upon admission and vitals signs were obtained daily affecting Residents #23, #30 and #46. This affected four of nine sampled residents, Residents #69, #30, #23, and #46. Facility census was 66. Findings include: 1. Review of Resident #69's closed medical records revealed an admitted [DATE] and a discharge (deceased ) date of [DATE]. Diagnoses included left femur fracture and high blood pressure. Review of the care plan dated [DATE] revealed Resident #69 had bowel and bladder incontinence. Interventions included check for incontinence every two hours and as needed. Review of the [NAME] Data Set (MDS) assessment dated [DATE] revealed Resident #69 had intact cognition. Resident #69 was continent of urine and incontinent of bowel. Review of the progress note dated [DATE] timed 5:41 A.M. authored by Registered Nurse (RN) #201 revealed at approximately 5:15 A.M. State tested Nursing Assistant (STNA) #200 alerted her Resident #69 was unresponsive and not breathing. RN #201 along with three other nurses rushed into Resident #69's room and started cardiopulmonary resuscitation (CPR) and called emergency medical services (911). STNA #200 reported she toileted Resident #69 at approximately 3:00 A.M. When emergency medical services arrived Resident #69 was pronounced deceased , at 5:31 A.M. Telephone interview on [DATE] at 9:24 A.M. with STNA #200 revealed she was the assigned STNA to Resident #69 from 6:00 P.M. to 6:00 A.M. on the evening of [DATE] through [DATE]. STNA #200 stated Resident #69 was alert and oriented and used her call light for assistance when needed. STNA #200 completed rounds on residents every two hours and observed Resident #69 from her doorway at approximately 3:00 A.M. on [DATE]. Resident #69 appeared to be sleeping. STNA #200 did not enter Resident #69's room at that time and she did not provide toileting assistance. STNA #200 returned to check on Resident #69 at approximately 5:00 A.M. and observed Resident #69 was unresponsive and not breathing. STNA #200 exited Resident #69's room and informed the nurse. The nurses entered Resident #69 and began CPR until the paramedics arrived. STNA #200 stated she overheard people (could not state who) mentioning Resident #69 was wearing a smart watch, however she was unsure what the details of the conversation were. After Resident #69 was declared deceased STNA #200 completed post mortem care and observed Resident #69 was wearing a watch. Telephone interview on [DATE] at 9:57 A.M. with Resident #69's daughter revealed she had concerns related to Resident #69's increased anxiety and on the morning of [DATE] she placed a smart watch on Resident #69 to monitor her heart rate in an attempt to find out if there was a particular time she became anxious. Resident #69's daughter left the facility at approximately 8:30 P.M. on the evening of [DATE] after she assisted Resident #69 with toileting and placing her in bed. Resident #69's daughter received a phone call from another family member on the morning of [DATE] at approximately 5:00 A.M. informing her Resident #69 had passed away. Resident #69's daughter observed the smart watch on Resident #69 when she arrived at the facility on [DATE] and removed the watch from her mother and when she placed the watch on her wrist the smart watch was functioning and detected her heart rate. Resident #69's daughter asked RN #201 what had happened to her mother and RN #201 informed her STNA #200 toileted Resident #69 at approximately 3:00 A.M. and then found her unresponsive at approximately 5:00 A.M. CPR was immediately initiated and the paramedics were called. Resident #69's daughter stated she reviewed the data from the smart watch and noted Resident #69's heart had stopped at approximately 10:30 P.M. on [DATE]. Resident #69's daughter questioned the facility regarding toileting her mother at 3:00 A.M. and the smart watch data indicating Resident #69 was deceased at that time and no explanation was given at that time. Telephone interview on [DATE] at 2:58 P.M. with Licensed Practical Nurse (LPN) #327 revealed Resident #69 was alert and oriented and confused at night due to possible sundowning and change in her environment. LPN #327 stated due to Resident #69's confusion the resident should have been a two hour check and change. LPN #327 stated she had spoke with Resident #69's family regarding Resident #69's increased anxiety and informed Resident #69's daughter she would check on the resident at least every two hours while she was working. Telephone interview on [DATE] at 3:10 P.M. with LPN #308 revealed she was present at the facility on the morning of [DATE] and responded to Resident #69 being observed as unresponsive. LPN #308 assisted with providing rescue breaths to Resident #69 via an ambu bag and Resident #69 appeared to be stiff and cold. Interview on [DATE] at 9:44 A.M. with the Director of Nursing (DON) revealed an investigation was not completed regarding the death of Resident #69; however, the DON spoke with some staff members. The DON stated Resident #69 was alert and oriented and used her call light when she required assistance. Resident #69 was continent of bowel and bladder and was not a two hour check and change for incontinence. Review of Resident #69's care plan with the DON at time of interview confirmed the care plan identified Resident #69 as a two hour check and change. The DON stated she spoke with STNA #200 who stated she had toileted Resident #69 at approximately 3:00 A.M. and Resident #69 did not have signs of distress at that time. The DON spoke with Resident #69's daughter regarding the smart watch data and the DON was unsure if the watch had been removed at 10:30 P.M. Interview on [DATE] at 10:24 A.M. with RN #368 revealed all residents who entered the facility were considered a two hour check and change. Once the staff became familiar with the residents the check and change status was updated. Telephone interview on [DATE] at 10:40 A.M. with RN #201 revealed Resident #69 was alert and oriented and was anxious at times. RN #201 was present on the evening of [DATE] through [DATE] from 6:00 P.M. to 6:00 A.M. RN #201 medicated Resident #69 for anxiety at approximately 8:30 P.M. while Resident #69's family was still present at the facility. RN #201 went back to check on Resident #69 at approximately 10:30 P.M. and Resident #69 was still with signs of anxiety. RN #201 informed Resident #69 she had given her medications to help with sleeping as well as anxiety and then Resident #69 began to relax. Resident #69 usually used her call light often throughout the night and she had noticed at some point during the shift Resident #69 had not used her call light. RN #201 asked STNA #200 if she had toileted Resident #69 and STNA #200 told her she toileted her at approximately 3:00 A.M. At approximately 5:00 A.M., STNA #200 told her Resident #69 was unresponsive and was not breathing. RN #201 immediately went to Resident #69 along with other nurses and began CPR and called 911. When the paramedics arrived they declared Resident #69 deceased . Review of smart watch data provided by the Resident #69's daughter revealed a graph of heart beats from 9:45 P.M. to 10:30 P.M. on [DATE]. The heart beat range was from 40 to 70 beats per minute. The last heart rate detected at 10:15 A.M. was below 50 and there was no heart beat detected at 10:30 P.M. A heart beat was again detected at 6:19 A.M. on [DATE]. 2. Review of Resident #23's medical records revealed an admitted [DATE]. Diagnoses included falls and cervical fracture. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #23 had impaired cognition. Review of weights revealed an assessment weight dated [DATE]. Review of vital sign documentation revealed no recorded vitals on [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE] and [DATE]. Review of Resident #30's medical records revealed an admitted [DATE]. Diagnoses included left tibia fracture. Review of the MDS assessment dated [DATE] revealed Resident #30 had intact cognition. Review of weights revealed an assessment weight dated [DATE]. Review of vital sign documentation revealed no recorded vitals on [DATE], [DATE], [DATE] and [DATE] Review of Resident #46's medical records revealed an admitted [DATE]. Diagnoses included left humerus fracture. Review of MDS assessment dated [DATE] reveled Resident #46 had impaired cognition. Review of weights revealed an assessment weight dated [DATE]. Review of vital sign documentation revealed no recorded vitals on [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], [DATE], and [DATE]. Interview on [DATE] at 9:58 A.M. with Resident #30's family revealed the staff had not been taking the resident's vital signs daily and had not obtained her weight until over a week after she had been admitted . Interview on [DATE] at 2:42 P.M. with the Director of Nursing (DON) confirmed Residents #23, #30 and #46 were receiving skilled services. The DON revealed residents receiving skilled care were to be weighed upon admission and vitals signs were to be taken daily. Review of facility policy titled Skilled Documentation revised ,d+[DATE] revealed skilled resident must be documented on at least once every 24 hours and documentation should include vital signs. This deficiency represents non-compliance investigated under Complaint Number OH00149424 and OH00149828.

Based on observation and interview the facility failed to ensure proper infection control techniques during wound care. This affected one (#30) of one resident observed for wound care. The facility census was 66. Findings include: Review of Resident #30's medical records revealed an admitted [DATE]. Diagnosis included left tibia fracture. Review of the care plan dated 01/12/24 revealed Resident #30 had self care deficits. Intervention included assistance of two staff members with care. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 had intact cognition. Review of current physician orders for January 2024 revealed to cleanse Resident #30's left ankle wound with normal saline, pat dry, cover incision with adaptic (petroleum wound dressing) and cover with an absorbent dressing using paper tape. Interview on 01/23/24 at 9:58 A.M. with Resident #30 and Resident #30's family member revealed concerns related to wound care. Resident #30's family member stated when watching wound care, the family member did not observe the nurses using normal saline to cleanse Resident #30's surgical wound. Resident #30's family said the surgical incision appeared to be infected and felt the infection was due to lack of adequate wound care. Observation of wound care for Resident #30 on 01/23/24 at 12:29 P.M. revealed Licensed Practical Nurse (LPN) #369 entering Resident #30's room with wound care supplies. LPN #369 placed the dressing supplies on top of Resident #30's dresser. LPN #369 did not disinfect the dresser or place a barrier on the dresser prior to placing the dressing supplies on the dresser. LPN #369 proceeded to remove Resident #30's dressing. The wound area appeared red and swollen. Interview with LPN #369, at the time of the observation, revealed although the area had been swollen previously the redness and warmth were new symptoms. The nurse practitioner had been notified and Resident #30 was ordered an antibiotic. LPN #369 continued with wound care, cleansing the area with normal saline and patting the area dry. LPN #369 removed her gloves after cleansing the area and without performing hand hygiene donned clean gloves. LPN #369 then used scissors to cut a piece of adaptic dressing which she applied to Resident #30's wound. LPN #369 obtained an absorbent dressing and paper tape placing the paper tape on the foot rest of Resident #30's wheelchair. LPN #369 applied the absorbent dressing over the wound, picked up the paper tape roll and applied the tape to secure the absorbent dressing. Interview with LPN #369 after completion of wound care confirmed the observations.

Based on record review and interview, the facility failed to ensure Resident #30's pain was managed effectively. This affected one of nine sampled residents, Resident #30. Facility census was 66. Findings include: Review of Resident #30's medical records revealed an admitted [DATE]. Diagnoses included left tibia fracture. Review of the care plan dated 01/12/24 revealed Resident #30 was at risk for pain. Interventions included administer medications as ordered. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #30 had intact cognition. Review of current physician orders for January 2024 revealed Resident #30 was ordered Tylenol 650 milligrams (mg) every six hours as needed for pain and Tramadol (narcotic pain medication) 50 mg every eight hours as needed for pain (ordered on 01/15/24). Interview on 01/23/24 at 9:58 A.M. with Resident #30 revealed she had a fracture of her left leg. Resident #30 stated the area was not always painful but there was discomfort; her pain was mostly in her shoulder and neck and sometimes in her back from sitting up in her wheelchair. At time of interview Resident #30's daughter stated she had spoken with Licensed Practical Nurse (LPN) #367 regarding changing Resident #30's Tramadol to a scheduled timeframe of twice a day. Resident #30's daughter was unaware if the medication orders had been changed as requested. Review of Resident #30's paper chart revealed a physician order dated 01/10/24 for oxycodone (narcotic pain medication) five mg every six hours as needed for pain. Review of physician orders in the electronic medical record revealed no order for oxycodone. Interview on 01/23/24 at 3:00 P.M. with the Director of Nursing (DON) confirmed the order for oxycodone had not been transcribed into the electronic medical record and Resident #30 had an order for Tramadol 50 mg that started on 01/15/24. The DON confirmed Resident #30 had an admitted [DATE]. This deficiency represents non-compliance investigated under Complaint Number OH00150315.

Based on record review and interview, the facility failed to ensure physician orders and comprehensive care plans were in place for residents with intravenous (IV) access devices and medication ports. This affected three of three residents reviewed for IV devices/medication ports of nine sampled residents (Residents #42, #47 and #70). Facility census was 66. Findings include: Review of Resident #42's medical records revealed an admitted [DATE]/24. Diagnoses included after surgery care and peripheral vascular disease. Review of the care plan dated 01/16/24 revealed no information related to intravenous (IV) care. Review of current physician orders for January 2024 revealed no orders regarding IV care. Review of Resident #47's medical records revealed an admitted [DATE]. Diagnoses included non-[NAME] Lymphoma and kidney failure. Review of the care plan dated 10/30/23 revealed no information related to IV care. Review of Resident #70's closed medical records revealed an admitted [DATE] and a discharge date of [DATE]. Diagnoses included pancreatic cancer and acute kidney failure. Review of the care plan dated 11/07/23 revealed no information related to a medication infusion port. Review of current physician orders for January 2024 revealed no orders regarding a medication infusion port. Telephone interview on 01/18/24 at 8:54 A.M. with the family of Resident #70 revealed Resident #70 had a diagnoses of pancreatic cancer and had been receiving chemotherapy through a med port that was located in her right upper chest area that had been placed in July 2023. Interview on 01/23/24 at 8:20 A.M. with the Director of Nursing (DON) revealed she was not aware Resident #70 had a med port until the family notified them during a care conference (could not recall exact date). The hospice team agreed they would manage the med port. The DON confirmed Resident #70's medical records did not contain any information regarding Resident #70's med port. Interview on 01/24/24 at 1:41 P.M. with the Director of Nursing (DON) confirmed Residents #42 and #47 currently had IV access devices. Review of the care plans with the DON at time of the interview confirmed Resident #42 and #47's care plans did not contain information related to IV access. This deficiency represents non-compliance investigated under Complaint Number OH00149828.

Based on interview and record review the facility failed to notify a family of a fall with injury. This affected one (#70) of three residents reviewed for notification. The facility census was 66. Findings include: Review of Resident #70's closed medical records revealed an admitted [DATE] and a discharge date of [DATE]. Diagnoses included pancreatic cancer, muscle weakness and anxiety. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #70 had intact cognition. Review of the care plan dated 11/17/23 revealed Resident #70 was at risk for falls. Interventions included educate family about safety reminders and what to do if a fall occurred. Review of progress note dated 12/03/23 authored by Registered Nurse (RN) #305 revealed Resident #70 approached her at approximately 9:30 A.M. and stated she had fallen out of bed. Resident #70 had a skin tear to her right arm that was treated and covered. the note indicated RN #305 continued on with the medication pass with the intention of calling family afterwards. Interview on 01/17/24 at 12:46 P.M. with RN #305 confirmed she had not contacted Resident #70's family following the fall because she had gotten busy. Review of facility policy titled Resident Change in Condition dated 07/28/22 revealed staff was to promptly notify family and physician of changes in condition. This deficiency represents non-compliance investigated under Complaint Number OH00149828.

Based on review of resident council minutes and staff and resident interviews, the facility failed to ensure grievances voiced by residents during resident council meetings regarding call light response times were addressed in a timely manner. This affected three (Resident 14, #30 and #15) of nine sampled residents. Facility census was 66. Findings include: Review of Resident Council minutes for October 2023 and December 2023 revealed resident concerns related to call light response times. Interview on 01/17/24 from 9:45 A.M. to 11:31 A.M. with Housekeepers #205 and #206 revealed they observed staff walking past active resident call lights without answering the call lights. Interview on 01/17/24 at 2:48 P.M. with Resident #6's family revealed on occasions it took over thirty minutes for call lights to be answered. Observation on 01/22/24 at 12:50 P.M. revealed Resident #14's call light was active and Resident #14 was yelling out for help. Further observation revealed the Admissions Director and Licensed Practical Nurse (LPN) #300 walking past Resident #14's room and not responding to Resident #14's call light or calls for help. Resident #14's call light remained active and at 12:54 P.M. State tested Nursing Assistant (STNA) #344 walked past Resident #14's call light without answering the call light. Observation at 1:20 P.M. revealed Resident #14's call light was no longer active. Interview with STNA #344 on 01/22/24 at 12:54 P.M. revealed she answered Resident #14's call light. Resident #14 requested assistance with her reclining chair. STNA #344 had not noticed Resident #14's call light was active when she walked past at 12:54 P.M. Interview on 01/23/24 at 9:58 A.M. with Resident #30 revealed she waited two hours and 15 minutes for assistance with a bed pan and by the the time staff provided the assistance she had overflowed the bed pan with urine and the staff had to change her bedding. Interview with Resident #30's family at time of interview with Resident #30 revealed on 01/19/24 the family member received a phone call from Resident #30 who called to say she had used her call light for assistance to bed and had been waiting for a long time. Resident #30's family member arrived at the facility shortly after the call and Resident #30's call light was still on. The family member went to the nurses station and looked at the call light monitor which showed Resident #30's call light had been activated at 8:49 P.M. The family member took a picture of the call light monitor as well as the time she had arrived at the facility which was 9:32 P.M. The family member called the Director of Nursing (DON) at 9:49 P.M. and informed her what had occurred. Interview on 01/24/24 at 8:35 A.M. with Resident #15 revealed she often had to wait 30 minutes or longer for her call light to be answered. This deficiency represents non-compliance investigated under Complaint Number OH00150315 and OH00149828.

Based on interview and record review the facility failed to ensure antibiotics were administered timely for a resident with a urinary tract infection (UTI). This affected one resident (#2) of three residents reviewed for antibiotic treatment. The facility census was 56. Findings include: Review of Resident #2's medical records revealed an admitted [DATE]. Diagnoses included difficulty walking, gait abnormalities and need for personal care assistance. Review of Resident #2's Minimum Data Set assessment dated [DATE] revealed Resident #2 had intact cognition and required extensive assistance with toileting. Review of the care plan dated 03/10/23 revealed Resident #2 required assistance of one staff for toileting. Review of the progress note dated 01/29/23 revealed Resident #2 was experiencing increased confusion and hallucinations and the resident's family was concerned Resident #2 may have had a UTI and requested a urinalysis be performed. Review of Resident #2's physician orders revealed an order dated 01/30/23 for a urinalysis and culture sensitivity. Review of the progress note dated 01/30/23 revealed staff were unable to obtain a urine sample from Resident #2. Review of the progress note dated 02/01/23 revealed a urine specimen was obtained from Resident #2 and the urine was noted to be thick, cloudy and yellow. Review of Resident #2's urinalysis report revealed the urine specimen was collected on 02/01/23 and the results were reported on 02/03/23. The results indicated Resident #2 was positive for a UTI. The urinalysis report had hand a written order dated 02/06/23 to start Resident #2 on Keflex (antibiotic) 500 milligrams (mg) for five days. Further review of Resident #2's physician orders revealed an order dated 02/06/23 for Keflex 500 mg for five days for urinary tract infection (UTI). Review of the progress note dated 02/06/23 at 11:22 P.M. revealed Keflex was not available and the pharmacy was aware of the need for the medication. Review of the Medication Administration Record (MAR) for February 2023 revealed Resident #2's first dose of Keflex was administered on 02/07/23. Interview with the Director of Nursing (DON) on 03/23/23 at 1:39 P.M. confirmed the lab results were reported on 02/03/23, however orders were not obtained until 02/06/23. The DON stated 02/03/23 was a Friday and the physician did not respond until 02/06/23 which was a Monday. The DON confirmed the results should have been reported to the nurse practitioner in order to obtain the antibiotic orders timely. This deficiency represents non-compliance investigated under Complaint Number OH00140837.

Based on observation, interview, and record review the facility failed to perform proper hand hygiene during wound dressing; failed to provide hand hygiene during blood glucose monitoring and failed to disinfect the glucometer; failed to properly prepare the skin prior to blood glucose sampling. This affected one Resident #38 of one observed for wound dressing; affected two Residents #36 and #46 of five residents who receive glucose monitoring and affected three residents #16, #36, #46 out of five residents who received glucose monitoring The facility census was 64. Finding Include: 1. Review of the medical record for Resident #34 revealed an admitted [DATE]. diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the quarterly Minimum Data Set (MDS) 3.0 assessment for Resident #34, dated 10/01/22, revealed the resident had intact cognition. The resident was diabetic and received insulin injections. Review of physician orders for Resident #34 revealed medication orders including a blood glucose check and an order for [MEDICAL RECORD OR PHYSICIAN ORDER] . Observation of medication administration on 11/22/22 at 7:10 A.M. with Registered Nurse (RN) #588 gathering supplies for Resident #43's blood glucose check revealed RN #588 donned gloves without providing hand hygiene, removed the cap to the lancet needle, held the index finger and poked with the needle to obtain a sample of blood. RN#588 did not wipe the index finger with alcohol prior to injecting to needle. RN #588 removed gloves set the glucometer on the medication cart and drew up insulin, she donned gloves and administered the insulin. RN #588 removed the gloves and walked out Resident #34 room without washing her hands. RN #588 proceeded to her next blood glucose check without cleaning the glucometer. Interview on 11/22/22 at 7:40 A.M. with RN #588 verified she did not wash her hand or use alcohol prior to obtaining a blood glucose sample and did not clean/disinfect the glucometer. She stated alcohol is very hard on the skin and she did not use it for compassionate reasons. RN #588 stated she was told use gloves and did not know she needed to wash hand after working with blood. RN #588 did not know to clean/disinfect the glucometer after each use. 2. Review of the medical record for Resident # 16 revealed an admitted [DATE]. diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the quarterly Minimum Data Set (MDS) 3.0 assessment for Resident #16, dated 11/03/22, revealed the resident had intact cognition. The resident had a diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] Review of physician orders for Resident #16 revealed medication orders including a blood glucose check and an order for [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the plan of care for Resident #16 revealed diabetic with a goal to be free from sign and symptoms. Interventions included fasting serum blood sugar and to administer medications. Observation on 11/22/22 at 7:31 A.M. with RN #588 gathering supplies for Resident #16's blood glucose check revealed RN #588 donned gloves without washing her hands and administered the glucose check. RN #588 removed her gloves and set the glucometer on the medication cart and did not clean or disinfect the glucometer. RN #588 proceeded to Resident #46 to administer medications without washing her hands. Interview on 11/22/22 at 7:40 A.M. with RN #588 verified she did not wash her hands prior and after obtaining a blood glucose sample. RN #588 stated she was told use gloves and did not know she needed to wash hand after working with blood. RN #588 stated did not know to clean/disinfect the glucometer after each use. 3. Review of the medical record for Resident #46 revealed an admitted [DATE]. diagnosis [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment for Resident #46, dated 10/06/22, revealed the resident had intact cognition. The assessment identified the SR diabetic and received insulin injections. Review of physician orders for Resident #46 revealed medication orders including for [MEDICATION(S)] a fast-acting insulin on a sliding scale. Review of the plan of care for Resident #46 dated 10/15/22 revealed the resident was diabetic with a goal to be free from sign and symptoms. Interventions included blood glucose check and to administer medications Observation on 11/22/22 at 7:36 A.M. with RN #588 gathering supplies for Resident #46's blood glucose check revealed RN #588 donned gloves without washing her hands and administered the glucose check. RN #588 removed the cap to the lancet needle, held the index finger and poked with the needle to obtain a sample of blood. RN#588 did not wipe the index finger with alcohol prior to injecting to needle. RN #588 removed her gloves and set the glucometer on the medication cart. RN #588 did not wash her hands and did not clean and disinfect the glucometer after use. Interview on 11/22/22 at 7:40 A.M. with RN #588 verified she did not wash her hand or use alcohol prior to obtaining a blood glucose sample and clean/disinfect the glucometer. She stated alcohol is very hard on the skin and she did not use it for compassionate reasons. RN #588 stated she was told use gloves and did not know she needed to wash hand after working with blood. RN #588 did not know to clean/disinfect the glucometer after each use. Review of the facility policy titled Handwashing stated all employees should wash hands thoroughly with soap and running water in the following circumstances: Before and after contact with the resident. Before performing an aseptic task after contact with blood, body fluids, visible contaminated surfaces or after contact with objects in the residents, room. Review of the manufacture's instruction for glucose monitoring system stated to disinfect and pre-clean the meter after each use with an Environmental Protection Agency (EPA) registered cleaning wipe for two minutes. The disinfection process is for preventing potential transmission of infectious diseases through bloodborne pathogens. Review of the facility policy titled Injectable Medications Administration dated August 2018, revealed the following procedures for injectable medications: [MEDICAL RECORD OR PHYSICIAN ORDER] to wash hands with soap and water check the order, put on gloves clean with skin with an alcohol wipe inject needle remove gloves and clean hands by washing or using sanitizer 4. Resident #164 was admitted to the facility on [DATE]. His admitting diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of this resident's Minimum Data Set Assessment (MDS) dated [DATE] revealed this resident was alert and oriented. Functionally, he needed extensive assistance of one person for bed mobility, dressing and transfers. He needed limited assistance of one person for toileting. Review of this resident's plan of care dated 11/16/22 revealed this resident has the potential for skin impairment and pressure ulcer development related to impaired mobility, [CONDITION(S)] and morbid obesity. Interventions for this plan of care included to Administer Treatments as ordered, Float Heels as resident allows; When the resident refuses treatment, confer with the resident and family to determine why and try alternative methods to gain compliance; Monitor nutritional status, and Administer as ordered the resident's required protein, supplements, Vitamins and Minerals to promote wound heeling. Review of the physician orders for this resident revealed the resident had an order dated 11/22/22 to cleanse his left calf with normal saline and pat dry. Apply [MEDICATION(S)] and cover with a thick pad then wrap in [MEDICATION(S)]. Observation of the dressing change of this resident on 11/22/22 at 4:30 P.M. this resident getting his wound dressing changed. This wound was not related to pressure but was related to his [CONDITION(S)]. Registered Nurse (RN) #595 went into the room with all the needed supplies. She proceeded to wipe off/clean the bedside table with a bleach wipe. Then she applied a clean cloth on top and then laid all of her supplies on the towel. She then washed her hands and put on gloves. She proceeded to remove the old dressing the area. She removed her gloves and cleaned the wound according to the physicians orders. She then removed these gloves and applied [MEDICATION(S)] and a thick sponge and wrapped it with [MEDICATION(S)]. Interview with RN #595 on 11/22/22 at 4:50 P.M. verified while performing the dressing change and removing her contaminated gloves, she did not wash her hands in between. Review of the facility policy dated November, 2016, titled Dressing Change - Clean revealed the nurse failed to follow the facility policy regarding clean dressing changes.

Based on interview and observation, the facility failed to ensure the kitchen was clean and sanitary. This had the potential to affect all residents who received food from the kitchen. The facility census was 64. At the time of the annual survey the facility had all resident's receiving food from the kitchen. Findings include: Observation of the kitchen on 11/21/22 at 10:30 A.M. revealed some areas of concern regarding cleanliness: These areas included: The side of the deep fryer had grease splattered on it. On floor on the side of deep fryer was crumbs of food and grease. Behind the stove top was grease, crumbs of food and paper The steam tray doors were splattered with brown spots as was the base of the door frame. The floor of the refrigerator had dirt, food crumbs and paper on it The floor of the freezer had dirt, food crumbs and paper on it The dry storage shelves had two packages of noodles that were opened but not dated or timed The dry storage also had a box of dry gelatin mix that was opened and not dated or timed. I Interview with the Kitchen Manager #525 on 11/21/22 at 11:10 A.M. verified all of the above findings.

Based on observation, interview and record review the facility failed ensure medications were stored securely. This affected two residents #15 and #31 and had the potential to affect an additional 33 Residents, #1, #5, #6, #9, #10, #14, #15,#16, #18, #19, #20,#21, #27,#28, #29, #31, #34, #38,#42, #45, #46, #47,#106, #107,#108, #110, #160, #161, #162, #163, #168, #259, and #260 The census was 64. Finding include: 1. Record for Resident #31 revealed an admitted [DATE]. diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the annual Minimum Data Set (MDS) 3.0 assessment for Resident #31, dated 10/01/22, revealed the resident had impaired cognition. The resident required extensive assistance with bed mobility, total dependence with transfers, and extensive assist with eating. Review of physician orders for Resident #31 revealed medication orders including high calorie supplement pudding used to administer medications. [MEDICATION(S)] 50 milligram (mg) by mouth twice daily for migraine. Observation on 11/22/22 at 7:30 A.M. of medication administration with Registered Nurse (RN) #588 revealed there was a cup of thicken liquids with specks floating sitting on top of the liquid which was on the medication cart. The cup was sitting on an open packet that read [MEDICATION(S)] 50 milligram (mg) with Resident #31's name. The cup sat on the medication cart while RN #588 administered medications to Resident #36, #16, and #46 from 7:10 A.M. to 7:40 A.M. While administering medications to each resident, the cart sat out side the doorway of each resident's room. Interview on 11/22/22 at 7:40 A.M. with RN #588 stated the cup sitting on the medication cart was Resident #31 medications. RN #588 stated she was being proactive and wanted to have Resident #31's medications ready prior to her leaving the facility. Review of the facility policy titled Storage of Medications dated November 2018 revealed medications and biologicals are stored safely, securely, and properly, following manufacture's recommendations. Review of the facility policy titled Medication Administration dated December 2017, stated medications are administered at the time they are prepared. Medications are not pre-poured either in advance of the medication pass or for more than one resident at a time. During administration of medications, the mediation cart is kept closed and locked when out of sight of the medication nurse or aide. No medications are kept on top of the cart. The cart must be clearly visible to the personnel administering medications. 2. Resident #15 was admitted to the facility on [DATE]. Her admitting diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of this resident's Minimum Data Set Assessment (MDS) dated [DATE] revealed this resident was alert and oriented times three. Functionally, she needed extensive assistance of one person for bed mobility, transfers and toileting to name a few. Review of this resident's physician orders dated 11/11/22 revealed the resident was to receive [MEDICATION(S)] hydrate 100 milligrams (mg) by mouth two times a day for a right knee surgery infection. Interview with this resident on 11/21/23 at 10:30 A.M. revealed the resident sitting up in her chair with her bedside table in front of her. She was in the process of putting make up on. Next to her make up bag was a medication cup with a green colored capsule in it. When the resident was asked about the pill, she stated the nurse gave her antibiotic but doesn't take it until lunch comes because it upsets her stomach if she didn/t take it with food. She stated the pill was given to her earlier this morning. Interview with Licensed Practical Nurse (LPN) #541 on 11/21/22 at 11:00 A.M. verified the resident did have her antibiotic by her bedside because she likes to take it with food.

Based on record review, and interview the facility failed to ensure a residents plan of care was individualized and up to date. This affected one resident (Resident #158) out of one resident reviewed for urinary catheters. The facility census was 64. Findings Include: Review of the open medical record of Resident #158 revealed an admitted d of 11/04/22. His admitting diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of Resident #158's Minimum Data Set assessment dated [DATE] revealed this resident was cognitively intact. He did however, have episodes of forgetfulness. Functionally this resident needed extensive assistance of one person for most activities of daily living including bed mobility, transfers, dressing, toilet use and personal hygiene. Review of the physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] Urinary catheter due to urinary retention with an 18 french size catheter and a balloon with 10 milliliters (ml) of fluid. Change Foley catheter monthly as needed Foley Catheter care per policy. Irrigate urinary catheter with 50 cc of water if blocked Review of this resident's plan of care dated 11/07/22 revealed this resident has bowel/bladder incontinence, resident has a urinary catheter. Interventions for this plan of care included: Catheter care per policy and to keep call light within reach. Interview with the Director of Nursing and the Administrator on 11/22/23 at 1:30 P.M. verified the resident's plan of care was not inclusive of the physicians orders, or of keeping the catheter bag below the level of the kidneys or to ensure the urinary catheter is secure with a securement device.

Based on record review and interview, the facility failed to administer a prescribed anticoagulant medication ordered to prevent blood clots. This affected one (Resident #63) of three residents reviewed for hospitalization within the first thirty days of admission. Findings include: Record review revealed Resident #63 had been admitted to the facility on [DATE] for therapy following hospitalization after surgery for [REDACTED]. Resident #63 was alert and oriented to person, place and time and was able to make her needs known. Review of the hospital's Post Op Note Orthopedic dated 06/14/14 noted an Impression/Plan of status [REDACTED]. Review of the New Admission Physician order [REDACTED]. On the bottom of the form there was a hand written note to continue [MEDICATION NAME] as recommended by hematologist. Review of the physical therapy evaluation and plan of care dated 06/16/14 indicated Resident #63 had an assessment summary indicating risk factors as follows: due to the documented physical impairments and associated functional deficits, Resident #63 is at risk for [MEDICAL CONDITIONS]. Review of the physician's progress notes dated 06/17/14 noted Resident #63 had a history of [REDACTED]. Review of Resident #63's Medication Administration Record (MAR) for June 2014 revealed there was no evidence the [MEDICATION NAME] was administered on 06/18/14 at 8:00 A.M. or 8:00 P.M., 06/20/14 at 8:00 A.M., and 06/25/14 at 8:00 A.M. Review of Resident #63's Progress Notes indicated the following: On 06/29/14 at 3:26 P.M. the nurse's notes indicated Resident #63 complained of severe pain in the right calf. The right calf was slightly swollen and firm. On 06/29/14 at 5:21 P.M. the nurse's notes indicate a response from the physician regarding pain in the right calf with an order for [REDACTED]. On 06/30/14 at 10:33 A.M. the nurse's notes indicated that Resident #63 was to receive an ultrasound of the right lower extremity due to pain, swelling and redness. On 06/30/14 at 6:35 P.M. the nurse's notes documented the following: final ultrasound report was in with positive for [MEDICAL CONDITION] in right calf. MD made aware and order was given to send resident out to the hospital emergency room . On 06/30/14 at 7:00 P.M. the nurse's notes indicated Resident #63 was sent out to the emergency room for positive [MEDICAL CONDITION] of right calf. Review of the Ultrasound Report dated 6/30/14 revealed a right lower extremity venous study was completed because of pain and swelling in the right leg. The findings indicated there was a thrombus (blood clot that obstructs the blood vessel) at the femoral vein extending into the popliteal vein. The Impression indicated the resident had a right leg [MEDICAL CONDITIONS]. This was reported to the physician on 06/30/14 at 5:59 P.M. Review of the facility's Specific Medication Administration Procedures, dated 10/27/12, revealed the following - General Procedures to Follow for all Medications: After administration, return to medication cart and document administration in Medication Administration Record (MAR). On 09/10/14 at 10:00 A.M. an interview with the Director of Nursing (DON) and the Administrator verified Resident #63 was admitted to the facility on [DATE] and was discharged to the hospital on [DATE] for a [DIAGNOSES REDACTED]. It was verified there was no documented evidence in Resident #63's record indicating she received all doses of the ordered [MEDICATION NAME] for [MEDICAL CONDITION]. On 09/11/14 at 10:55 A.M., review of the MAR and interview with the DON and Administrator revealed the Administrator stated that a detection of blank spaces on the MAR does not constitute the detection of actual errors. There is no way to tell if the medication was given and there is no way to tell if the medication was not given. The presence of initials on the MAR only indicated that someone remembered to sign the MAR that day.