Deficiency Index

Autumn Lake Healthcare at West Hartford

West Hartford, Connecticut · CCN 075407

33 surveys since 2011, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
171
Surveys
33
Harm or worse
9
Immediate jeopardy
2
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy2

Findings at the most serious level CMS records.

Beyond CMS’s monthly file24/33

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
75
Ownership
For profit - Corporation
Chain
AUTUMN LAKE HEALTHCARE
County
Capitol
Medicare-certified since
1995

CMS ratings

Overall
3
Health inspection
2
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 27 for-profit facilities of 66–99 beds in Connecticut.

Last survey on record

May 11, 2026

182 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.083.64
Registered-nurse hours per resident day0.70—
Annual nurse turnover41.6%40.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ11.4%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD5578.6%E1115.7%F—
No harm, potential for minimalA—B22.9%C11.4%
CMS’s current file: 70 of the 171 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6848×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6573×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

In the surveyor’s words

From the most serious findings on record at Autumn Lake Healthcare at West Hartford, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678Sep 14, 2023

    Based on clinical record review, facility documentation, emergency medical technician report, facility policy, and interviews, for one (1) resident, (Resident #1), the facility failed to provide Cardio-Pulmonary Resuscitation (CPR) in accordance with the resident's request and physician's order for full code (resuscitation procedures will be provided including but not limited to CPR) resulting in a finding of Immediate Jeopardy. The finding includes: Resident #1's diagnoses included hypertension and Chronic Obstructive Pulmonary Disease (COPD). The admission Minimum Data Set (MDS) dated [DATE] identified Resident #1 was cognitively intact, and received oxygen daily. […]

  • No harm, potential for more than minimal, widespreadF761May 11, 2026

    Based on clinical record review, observations, interviews, and facility documentation, the facility failed to ensure discontinued Schedule II through V controlled substances brought into the facility from an outside pharmacy and stored in bubble packs and bottles were secured in a permanently affixed, separately locked compartment as required. The findings include:Interview with the Director of Nursing Services (DNS) on 5/6/26 at 12:28 PM identified discontinued controlled substances were stored in a locked file cabinet located inside the DNS office until they were destroyed. The DNS identified the office door acted as the second lock for the controlled substances stored in the cabinet.An observation on 5/6/26 at 12:37 PM identified the DNS office door was wide open with no staff present. […]

  • No harm, potential for more than minimal, widespreadF921Jun 6, 2025

    Based on observations, interviews, and facility documentation, the facility failed to provide residents with a comfortable environment. The findings include: Facility tour and observations on 6/6/2025 at 8:31 AM identified the first-floor dining room temperature was 81 degrees Fahrenheit (F) with a stand-alone window vented air conditioner in use. Further observations of the upper/second floor resident wall mounted digital thermometers identified the following room temperatures: 8:32 AM: room [ROOM NUMBER] was 82.9 degrees F, no air conditioning unit 8:38 AM: room [ROOM NUMBER] was 87 degrees F, no air conditioning unit 8:39 AM: room [ROOM NUMBER] was 89 degrees F, no air conditioning unit 8:47 AM: room [ROOM NUMBER] was 84 degrees F with a stand-alone floor air conditioning unit that… […]

  • No harm, potential for more than minimal, patternF584Jun 6, 2025

    Based on observations, interviews, and facility documentation, the facility failed to provide residents with a comfortable homelike environment. The findings include: Facility tour and observations on 6/6/2025 at 8:31 AM identified the first-floor dining room temperature was 81 degrees Fahrenheit (F) with a stand-alone window vented air conditioner in use. Further observations of the upper/second floor resident wall mounted digital thermometers identified the following room temperatures: 8:32 AM: room [ROOM NUMBER] was 82.9 degrees F, no air conditioning unit 8:38 AM: room [ROOM NUMBER] was 87 degrees F, no air conditioning unit 8:39 AM: room [ROOM NUMBER] was 89 degrees F, no air conditioning unit 8:47 AM: room [ROOM NUMBER] was 84 degrees F with a stand-alone floor air conditioning unit… […]

  • No harm, potential for more than minimal, patternF656Feb 6, 2024

    Based on clinical record reviews, observations, review of facility policy and staff interviews for 3 of 5 residents reviewed for care planning for (Resident # 31), the facility failed to develop a person-centered care plan for the resident medication and for( Resident # 41), the facility failed to develop a comprehensive care plan regarding the resident's respiratory treatment and discharge needs and for( Resident # 66), the facility failed to develop a discharge care plan to address the residents needs post discharge. The findings included: 1. Resident #31's diagnoses included atrial fibrillation and Arteriosclerotic Heart Disease. The care plan dated 7/25/2023 indicated Resident #31 exhibited or was at risk for gastrointestinal symptoms or complications related to constipation. […]

Read 29 findings in full →The most serious and the most recent: 29 of 171 on record.

Every survey on record

FindingsAt actual harm or above

  • May 11, 2026Complaint4 findings
  • Nov 18, 2025Standard13 findings
  • Aug 5, 2025Complaint2 findings
  • Jun 6, 2025Complaint2 findings
  • Feb 14, 2025Complaint1 finding
  • Dec 31, 2024Complaint1 finding
  • Sep 19, 2024Complaint2 findings
  • Feb 6, 2024Standard24 findings
Show the 25 earlier surveys
  • Sep 14, 2023Complaint8 findings · 1 harm
  • Sep 13, 2022Complaint1 finding
  • Jul 21, 2022Complaint6 findings
  • May 6, 2022Complaint2 findings
  • Oct 13, 2021Standard16 findings
  • Aug 8, 2021Complaint1 finding
  • Nov 23, 2020Infection control1 finding
  • Nov 4, 2020Infection control1 finding
  • Oct 21, 2020Infection control4 findings
  • May 27, 2020Infection control1 finding
  • Sep 16, 2019Complaint1 finding
  • May 9, 2019Standard4 findings
  • Apr 19, 2018Standard9 findings · 2 harm
  • Jul 17, 2017Complaint2 findings · 1 harm
  • May 11, 2017Standard and complaint7 findings
  • Mar 3, 2017Complaint3 findings · 1 harm
  • Oct 7, 2016Complaint17 findings · 2 harm
  • Apr 25, 2016Standard11 findings
  • Apr 14, 2016Complaint6 findings
  • Mar 12, 2015Standard1 finding
  • Jan 26, 2015Complaint6 findings · 1 harm
  • Feb 27, 2014Standard1 finding
  • Mar 21, 2013—4 findings
  • Feb 10, 2012—8 findings · 1 harm
  • Jan 25, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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